Annual Maintenance service-AIR CONDITIONER
Accountant General , Uttar Pradesh
ALLAHABAD, UTTAR PRADESH
Posted:
8 January 2026
Closed:
29 January 2026
GEM
GEM
Indian Army AMC Air Conditioner Maintenance Tender Meerut Uttar Pradesh 2026 - Service Standards & Eligibility
Bid Publish Date
13-Jun-2026, 1:50 pm
Bid End Date
23-Jun-2026, 2:00 pm
Location
Progress
Issue13-Jun-2026, 1:50 pm
AwardPending
Quantity
49
Bid Type
Two Packet Bid
Key Highlights
- • Dedicated in-state service office requirement in consignee state
- • 50% contract quantity/duration flexibility at tender issue and post-award
- • Malicious Code Certificate required for hardware/software components
- • Dedicated toll-free service support line must be provided by bidder or OEM
- • ATC clauses require average turnover, past performance, and GSTIN/PAN submissions
- • No BOQ items; emphasis on AMC for defense air conditioning units
- • Privileged to supply service for government defense client in Meerut, UP
- • Documentation prerequisites include NFT, MII reserved, MSME certificates (where applicable)
Categories
2
Tender Overview
The Indian Army, Department Of Military Affairs, invites bidders for Annual Maintenance Service (AMC) of AIR CONDITIONER units located in Meerut, Uttar Pradesh 245206. The procurement scope covers routine maintenance, fault diagnosis, parts replacement, and preventive servicing for existing AC units under a service contract. The tender emphasizes availability of a local service office within the consignee’s state and a dedicated support line. Since BOQ is not provided, the focus remains on service capability, response time, and compliance with seller certifications. Submitting bidders should prepare to meet at least the listed ATC peer requirements and demonstrate prior service reliability for government or defense clients. Unique terms include flexible quantity/duration adjustment up to 50% and malicious code certification for hardware/software elements.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance Service for AIR CONDITIONER units (defense sector)
- Location: Meerut, Uttar Pradesh (245206)
- Standards/Certifications: Dedicated service support; malicous code certificate; office presence in consignee state; toll-free support line
- Scope indicators: Routine preventive maintenance, fault finding, component replacement, software patches where applicable
- Service prerequisites: Vendor must show an in-state service office, provide contact details, and attest to non-embedded malware in hardware/software
- Additional clauses: 50% quantity/duration modification allowed by buyer; Lumpsum scope may adjust value with consent
- Documentation hints: Past turnover and performance certificates requested; GSTIN, PAN, NFT/MII/MSME certificates listed
Terms, Conditions & Eligibility
- EMD: Not disclosed in tender data
- Turnover: Average annual turnover, past performance certificates requested
- Delivery: Not explicitly specified for this AMC; focus on service response and repair SLA
- Payment: Not detailed in tender data
- Documents: PAN, GSTIN, bank details, cancelled cheque, OEM authorizations, experience certificates, financials
- Penalties: LD or performance-based adjustments not specified; ATC clauses exist for scope changes up to 50%
- Warranty/Support: Dedicated/toll-free service support; in-state service office presence
Key Specifications
-
Annual Maintenance Service for AIR CONDITIONER units
-
Local service office in consignee state (Uttar Pradesh)
-
Dedicated/toll-free service support line
-
Malicious Code Certificate for hardware/software
-
50% quantity/duration flexibility at contract issue and up to 50% post-award
-
Past Turnover and Performance documentation
-
GSTIN, PAN, and OEM authorizations where applicable
Terms & Conditions
-
Contract may be adjusted up to 50% in quantity or duration by buyer
-
Malicious code certification required for offered hardware/software
-
Service office must be located in the consignee state with documented proof
-
Dedicated support line must be available for service inquiries
-
Submission requires GSTIN, PAN, and relevant performance documents
Important Clauses
Payment Terms
Not disclosed in tender data; bidders should anticipate standard government AMC payment cycles upon service completion
Delivery Schedule
Not explicitly stated; emphasis on service availability, prompt fault diagnosis, and timely maintenance within agreed SLA
Penalties/Liquidated Damages
Not specified; 50% scope adjustment terms provide some flexibility; exact LD terms not disclosed
Bidder Eligibility
-
Average annual turnover as requested in ATC
-
Past experience and performance certificates for similar AMC work
-
GSTIN, PAN, and bank details submission
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service-AIR CONDITIONER
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 3
GeM-Bidding-9464878.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
PAN card
3
Past Experience Certificates
4
Past Performance Certificates
5
Average Turnover evidence
6
Cancelled Cheque or bank details
7
GSTIN registration copy
8
OEM Authorization/Support certificate (if applicable)
9
NFT Certificate (if applicable)
10
MII reserved Certificate (if applicable)
11
MSME Certificate (if applicable)
12
Acceptance of Terms & Conditions
13
Bank details for payments
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid on the air conditioner AMC tender in Meerut for Indian Army?
Bidders must submit GSTIN, PAN, bank details, and experience certificates, plus PAST performance documents. Provide OEM authorizations if applicable and the malicious code certificate. The tender allows 50% quantity/duration adjustments; ensure an in-state service office in Uttar Pradesh and dedicated service line.
What documents are required for the Meerut AC maintenance tender in 2026?
Required documents include GST certificate, PAN card, past experience and performance certificates, average turnover evidence, bank details, cancelled cheque, GSTIN copy, OEM authorizations, NFT/MII/MSME certificates where applicable, and acceptance of T&Cs.
What are the technical standards for AMC air conditioner services in this tender?
Technical requirements emphasize in-state service presence, dedicated toll-free support, and a Malicious Code Certificate for hardware/software components. While BOQ specs are not provided, bidders must demonstrate service capability and compliance with malware-free hardware/software practices.
When is the delivery/response SLA for Meerut AC AMC contract in 2026?
The tender outlines service availability and fault diagnosis urgency but does not specify exact delivery timelines. Bidders should prepare defined SLAs for response times, diagnostic turnaround, and maintenance windows aligned with defense sector expectations.
What is the EMD amount for the Indian Army AC maintenance tender?
EMD amount is not disclosed in the tender data. Bidders should monitor supplier portals for any updated EMD requirements and ensure acceptance of Terms and Conditions with the bid submission.
What is required for the malicious code certificate in this tender?
Bidders must certify that offered hardware/software does not contain embedded malicious code that could disrupt operation, damage equipment, or exfiltrate data. Unauthorized IP infringement would breach contract; ensure certificate accompanies bid submission.
What organisations or certifications boost eligibility for defense AMC tenders in UP?
Eligibility favors vendors with prior government/defense AMC experience, GSTIN, PAN, and bank documentation; NFT/MII/MSME certifications may be required per ATC. In-state service presence and toll-free support are highly valued for rapid service response.
How does the 50% quantity/duration adjustment clause affect bids?
The buyer can adjust contract scope by up to 50% at contract issue and subsequently by up to 50%, requiring bidders to plan flexible staffing and spare parts procurement, and to accept revised value and scope with documented consent.
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Documents 3
GeM-Bidding-9464878.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS