E-nagar Palika Madhya Pradesh Electric Hopper Tipper Dumper Tender Dhar 2026 - Door-to-Door Garbage Collection

Tender Overview

Organization: E-nagar Palika Government Of Madhya Pradesh. Product: Electric Hopper Tipper Dumper for Door-to-Door Garbage Collection. Location: DHAR, MADHYA PRADESH - 454001. EMD: ₹30,000. Warranty: 1 year from final acceptance or after installation/commissioning. Service commitments: dedicated toll-free support and escalation matrix; service centers required in each consignee state; establishment within 30 days of award with evidence. Scope focuses on municipal waste collection equipment, with OEM involvement and turnover requirements. Unique aspects include OEM turnover verification, service network, and post-sale maintenance expectations. This tender targets bidders able to provide product support through India-based INSTALLATION, COMMISSIONING, TRAINING, TROUBLESHOOTING, and MAINTENANCE teams.

Technical Specifications & Requirements

• No technical specifications provided in the tender text. Critical requirements inferred: 1-year OEM warranty; 30-day window to establish a functional Service Centre post-award; Dedicated/toll-free service number and a formal Escalation Matrix for service support; mandatory state-wise service centers for carry-in warranty; OEM warranties to be submitted at delivery. These elements indicate a focus on service capability, warranty coverage, and post-sale support alongside the core equipment procurement.
• The procurement is framed around municipal waste handling equipment; no IS/ISO standards are specified in the posted data. Bidders should prepare to demonstrate financial credibility and post-installation support capabilities in line with the terms below.

Terms, Conditions & Eligibility

• EMD: ₹30,000 as stipulated (payment terms not specified here).
• Turnover criteria: Minimum average annual turnover over the last three years as per bid document; audited balance sheets or CA/Cost Accountant certificate required; for new entities, turnover is calculated from completed financial years post-incorporation.
• OEM Turnover: OEM of the offered product must meet the same turnover requirement; in bunch bids, the primary product’s OEM with the highest bid value must satisfy this criterion.
• Service & Support: Dedicated toll-free number; Escalation Matrix; functional Service Centre in each consignee state for carry-in warranty; if absent, establishment within 30 days post-award with documentary evidence.
• Warranty: 1-year warranty from final acceptance or post-installation testing; OEM warranty certificates required at delivery; seller to guarantee rectification of break-downs during the warranty period.
• Documentation: Submission must include OEM certifications, service network details, and evidence of past performance.