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The Directorate Of Employment & Training under the Gujarat Labour And Employment Department invites bids for an A3 Size Multifunction Printer (MFP) in the Q2 category, to be supplied, installed, tested and commissioned. While the BOQ lists no items, the scope covers full lifecycle delivery with deployment in Gujarat. The tender emphasizes a flexible quantity clause up to 25% increase, with delivery timelines linked to the original order and extended periods, ensuring continuity of supply. The contract requires dedicated service support, potentially toll-free, and a robust on-site service capability during the warranty period. Unique aspects include the option-based quantity adjustments and a strong SLA-driven service posture. This procurement targets reliable MFP equipment and post-sale support for government operations in Gujarat.
Product/service: A3 Size Multifunction Printer (MFP)
Scope: Supply, Installation, Testing and Commissioning
Delivery: 25% quantity variation permitted; minimum 30 days extension
Service: Dedicated toll-free support required
Warranty: Sufficient service personnel deployed for warranty period
BOQ: No items listed; relies on bidder’s MFP specs and delivery terms
Option clause allows ±25% quantity variation during/after award
Delivery period starts from last date of original delivery order
Dedicated service support and SLA-driven warranty attendance required
Installation, testing and commissioning included in scope
No BOQ items; bid based on provided MFP specifications and terms
Not specified in available data; bidders should anticipate standard government payment timelines and EMD requirements as per T&C
Delivery commencement from last date of original delivery order with option-based extensions; minimum 30 days for added quantity
Not specified in available data; bidders should review SLA-based penalties within the final bid terms
Experience in supply/installation/commissioning of A3 MFPs or similar IT peripherals
Demonstrated service capability with dedicated support teams
Financial stability and GST compliance
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
A3 Size Multifunction Printer (MFP) (Q2)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid Date
17-08-2026 14:00:00
Pre-Bid Venue
ITI SURAT(MAHILA) BHIMRAD ALTHAN ROAD BHIMRAD SURAT
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Surat
Delivery Pincodes
395007
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Dhimmar Tejal Ajaybhai | 395007,GOVT. INDUSTRIAL TRAINING INSTITUTE, SURAT (MAHILA), OPP. POLICE CHECK POST, AT - BHIMRAD, PO - KHAJOD, TA - SURAT CITY, DI - SURAT | Surat | Gujarat | 395007 | 1 | 15 | - |
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Main Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Discover companies most likely to bid on this tender
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates in supply/install/commissioning of MFPs
Financial statements or turnover proof (as applicable)
EMD/Security deposit documentation (as per tender terms)
Technical bid documents illustrating proposed MFP specifications
OEM authorizations or dealer/distributor authorization letters
Warranty & service SLA commitments
Key insights about GUJARAT tender market
Bidders must submit all required documents (GST, PAN, experience, financials, EMD) and demonstrate capability for Supply, Installation, Testing and Commissioning. Ensure OEM authorization and service SLA readiness. The tender allows a 25% quantity variation and requires dedicated service support during warranty.
Required documents include GST certificate, PAN card, experience certificates for MFP installations, financial statements, EMD documentation, technical bid detailing MFP specs, OEM authorization letters, and proof of dedicated service capability with SLA commitments.
Delivery starts from the last date of the original delivery order. The purchaser may increase/decrease quantity by up to 25% during/after award, with extended delivery periods calculated by (additional quantity/original quantity) × original delivery period, minimum 30 days.
Bidders must designate adequate numbers of service engineers to attend warranty service requests promptly. A toll-free customer support channel is expected, with SLA-driven response and rectification timelines during the warranty period.
Scope covers Supply, Installation, Testing and Commissioning of the A3 size MFP. It includes on-site installation and acceptance testing, with post-installation support to meet contractual SLAs and performance criteria.
No BOQ items are listed in the available data. Bidders should rely on the MFP specifications proposed in their bid, and align quantities with the option clause and delivery terms described in the tender.