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GEM

Office Of Dg (mss) Defence R&D procurement tender for OEM-led Supply, Installation, Testing & Training 2025

Bid Publish Date

29-Dec-2025, 6:19 pm

Bid End Date

03-Feb-2026, 9:00 am

Location

HYDERABAD , TELANGANA

Latest Corrigendum Available

Progress

Issue29-Dec-2025, 6:19 pm
Corrigendum27-Jan-2026
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

8470

Category

Series III Connector Part No JD38999 by 20 F A 35SN

Bid Type

Two Packet Bid

Categories 3

CABLE FALL PROTECTION LANYARD PIG

Tender Overview

Office Of Dg (mss), under the Department Of Defence Research & Development, invites bids for a multi‑element procurement: supply, installation, testing, commissioning of goods, plus operator training and any required statutory clearances. The scope requires OEM/ OEM certified resources or OEM authorised resellers for installation, testing and commissioning. Key tender features include data sheet validation against offered product specifications, and invoicing strictly in the consignee’s name with its GSTIN. The contract allows termination for non‑performance or delivery failure and imposes joint liability on seller and assignee/sub‑contractor. A 125‑item BOQ indicates substantial scope, though specific item details are not disclosed in the available data.

  • Organization: Office Of Dg (mss); Location: not disclosed; Category: government procurement; Product category: not specified.
  • Estimated value and EMD: not disclosed; Unique terms include OEM‑led installation and dedicated service support, plus requirement for data sheet alignment.
  • Context: procurement supports defence‑related R&D infrastructure with formal compliance and post‑sales support expectations.

Technical Specifications & Requirements

  • Data Sheet submission with bid; any mismatch may lead to bid rejection.
  • Installation, commissioning, testing, configuration, and training must be performed by OEM/ OEM certified resource or OEM authorised reseller.
  • Invoicing must reflect consignee name and GSTIN only; supplier cannot assign/sub‑contract without buyer consent; joint liability remains.
  • Scope of supply includes: Supply, Installation, Testing, Commissioning of Goods and Training plus any required statutory clearances.
  • Warranty and dedicated service support: supplier/ OEM must provide a dedicated toll‑free service number and escalation matrix for support.
  • BOQ indicates 125 items; exact item specifications are not provided in the tender data.

Terms, Conditions & Eligibility

  • EMD/financial terms: not disclosed in the available data; bidders must adhere to standard vendor terms.
  • Data sheet alignment mandatory; any technical mismatch may cause rejection.
  • OEM/Reseller requirement for installation and commissioning; trained personnel essential.
  • Invoices to be issued in consignee name with GSTIN; no sub‑contracting without prior consent.
  • Termination rights include non‑delivery, breach of terms, insolvency, and misrepresentation.
  • Compliance with warranty, support, and statutory clearance obligations as part of scope.

Key Specifications

  • Scope: Supply, Installation, Testing, Commissioning of goods and Training of operators

  • Delivery model: OEM/ OEM certified resource or OEM authorised reseller for installation

  • Documentation: Data Sheet uploaded with bid; ensure parameter alignment with product specs

  • Billing: Invoice in consignee name with consignee GSTIN

  • Support: Dedicated toll-free service number and escalation matrix required

  • BOQ: 125 items; exact items not disclosed in tender data

Terms & Conditions

  • Data Sheet alignment mandatory with bid; mismatch risks rejection

  • Installation/commissioning must be performed by OEM or certified resource

  • Invoices must be raised in consignee name with GSTIN; no unauthorized assignment/sub‑contracting

Important Clauses

Payment Terms

Invoices must be in consignee name with GSTIN; terms not disclosed in data

Delivery Schedule

Delivery period is tied to supply, installation, testing and commissioning performed by OEM resources

Penalties/Liquidated Damages

Buyer may terminate for non‑delivery, delayed delivery, or misrepresentation; no LD amount specified

Bidder Eligibility

  • Must provide OEM authorization or proof of OEM certification for installation

  • GSTIN and Pan Card copy required

  • Data Sheet must match offered product specifications

Documents 5

GeM-Bidding-8710488.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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GEM

Bill of Quantities (BOQ) 125 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Series III Connector Part No JD38999 by 20 F A 35SN Series III Connector Part No JD38999 by 20 F A 35SN 75 nos consignee_02 180
2 Series III Connector Part No JD38999 by 26 F A 35PN Series III Connector Part No JD38999 by 26 F A 35PN 225 nos consignee_02 180
3 Series III Connector Part No JD38999 by 20 F A 35PN Series III Connector Part No JD38999 by 20 F A 35PN 75 nos consignee_02 180
4 Series III Connector Part No JD38999 by 26 F A 35SN Series III Connector Part No JD38999 by 26 F A 35SN 75 nos consignee_02 180
5 Series III Connector Part No JD38999 by 20 F B 35SN Series III Connector Part No JD38999 by 20 F B 35SN 25 nos consignee_02 180
6 Series III Connector Part No JD38999 by 26 F B 35PN Series III Connector Part No JD38999 by 26 F B 35PN 25 nos consignee_02 180
7 Series III Connector Part No JD38999 by 20 F B 35PN Series III Connector Part No JD38999 by 20 F B 35PN 25 nos consignee_02 180
8 Series III Connector Part No JD38999 by 26 F B 35SN Series III Connector Part No JD38999 by 26 F B 35SN 25 nos consignee_02 180
9 Series III Connector Part No JD38999 by 20 F C 35SN Series III Connector Part No JD38999 by 20 F C 35SN 125 nos consignee_02 180
10 Series III Connector Part No JD38999 by 26 F C 35PN Series III Connector Part No JD38999 by 26 F C 35PN 350 nos consignee_02 180
11 Series III Connector Part No JD38999 by 20 F C 35PN Series III Connector Part No JD38999 by 20 F C 35PN 50 nos consignee_02 180
12 Series III Connector Part No JD38999 by 26 F C 35SN Series III Connector Part No JD38999 by 26 F C 35SN 50 nos consignee_02 180
13 Series III Connector Part No JD38999 by 20 F D 35SN Series III Connector Part No JD38999 by 20 F D 35SN 15 nos consignee_02 180
14 Series III Connector Part No JD38999 by 26 F D 35PN Series III Connector Part No JD38999 by 26 F D 35PN 15 nos consignee_02 180
15 Series III Connector Part No JD38999 by 20 F D 35PN Series III Connector Part No JD38999 by 20 F D 35PN 25 nos consignee_02 180
16 Series III Connector Part No JD38999 by 26 F D 35SN Series III Connector Part No JD38999 by 26 F D 35SN 25 nos consignee_02 180
17 Series III Connector Part No JD38999 by 20 F E 35SN Series III Connector Part No JD38999 by 20 F E 35SN 25 nos consignee_02 180
18 Series III Connector Part No JD38999 by 26 F E 35PN Series III Connector Part No JD38999 by 26 F E 35PN 25 nos consignee_02 180
19 Series III Connector Part No JD38999 by 20 F E 35PN Series III Connector Part No JD38999 by 20 F E 35PN 50 nos consignee_02 180
20 Series III Connector Part No JD38999 by 26 F E 35SN Series III Connector Part No JD38999 by 26 F E 35SN 50 nos consignee_02 180
21 Series III Connector Part No JD38999 by 20 F F 35SN Series III Connector Part No JD38999 by 20 F F 35SN 25 nos consignee_02 180
22 Series III Connector Part No JD38999 by 26 F F 35PN Series III Connector Part No JD38999 by 26 F F 35PN 25 nos consignee_02 180
23 Series III Connector Part No JD38999 by 20 F F 35PN Series III Connector Part No JD38999 by 20 F F 35PN 75 nos consignee_02 180
24 Series III Connector Part No JD38999 by 26 F F 35SN Series III Connector Part No JD38999 by 26 F F 35SN 75 nos consignee_02 180
25 Series III Connector Part No JD38999 by 20 F G 35SN Series III Connector Part No JD38999 by 20 F G 35SN 50 nos consignee_02 180
26 Series III Connector Part No JD38999 by 26 F G 35PN Series III Connector Part No JD38999 by 26 F G 35PN 50 nos consignee_02 180
27 Series III Connector Part No JD38999 by 20 F G 35PN Series III Connector Part No JD38999 by 20 F G 35PN 50 nos consignee_02 180
28 Series III Connector Part No JD38999 by 26 F G 35SN Series III Connector Part No JD38999 by 26 F G 35SN 50 nos consignee_02 180
29 Series III Connector Part No JD38999 by 20 F H 35SN Series III Connector Part No JD38999 by 20 F H 35SN 50 nos consignee_02 180
30 Series III Connector Part No JD38999 by 26 F H 35PN Series III Connector Part No JD38999 by 26 F H 35PN 50 nos consignee_02 180
31 Series III Connector Part No JD38999 by 20 F H 35PN Series III Connector Part No JD38999 by 20 F H 35PN 100 nos consignee_02 180
32 Series III Connector Part No JD38999 by 26 F H 35SN Series III Connector Part No JD38999 by 26 F H 35SN 100 nos consignee_02 180
33 Series III Connector Part No JD38999 by 20 F J 35SN Series III Connector Part No JD38999 by 20 F J 35SN 25 nos consignee_02 180
34 Series III Connector Part No JD38999 by 26 F J 35PN Series III Connector Part No JD38999 by 26 F J 35PN 25 nos consignee_02 180
35 Series III Connector Part No JD38999 by 20 F J 35PN Series III Connector Part No JD38999 by 20 F J 35PN 25 nos consignee_02 180
36 Series III Connector Part No JD38999 by 26 F J 35SN Series III Connector Part No JD38999 by 26 F J 35SN 25 nos consignee_02 180
37 Series III Connector Part No JD38999 by 20 F B 98SN Series III Connector Part No JD38999 by 20 F B 98SN 25 nos consignee_02 180
38 Series III Connector Part No JD38999 by 26 F B 98PN Series III Connector Part No JD38999 by 26 F B 98PN 25 nos consignee_02 180
39 Series III Connector Part No JD38999 by 20 F E 26SN Series III Connector Part No JD38999 by 20 F E 26SN 50 nos consignee_02 180
40 Series III Connector Part No JD38999 by 26 F E 26PN Series III Connector Part No JD38999 by 26 F E 26PN 25 nos consignee_02 180
41 Series III Connector Part No JD38999 by 20 F E 6SN Series III Connector Part No JD38999 by 20 F E 6SN 25 nos consignee_02 180
42 Series III Connector Part No JD38999 by 26 F E 6PN Series III Connector Part No JD38999 by 26 F E 6PN 25 nos consignee_02 180
43 Series III Connector Part No JD38999 by 20 F F 32SN Series III Connector Part No JD38999 by 20 F F 32SN 25 nos consignee_02 180
44 Series III Connector Part No JD38999 by 26 F F 32PN Series III Connector Part No JD38999 by 26 F F 32PN 25 nos consignee_02 180
45 Series III Connector Part No JD38999 by 20 F H 54SN Series III Connector Part No JD38999 by 20 F H 54SN 25 nos consignee_02 180
46 Series III Connector Part No JD38999 by 26 F H 54PN Series III Connector Part No JD38999 by 26 F H 54PN 25 nos consignee_02 180
47 Series III Connector Part No JD38999 by 20 F J 4SN Series III Connector Part No JD38999 by 20 F J 4SN 75 nos consignee_02 180
48 Series III Connector Part No JD38999 by 26 F J 4PN Series III Connector Part No JD38999 by 26 F J 4PN 50 nos consignee_02 180
49 Series III Connector Part No JD38999 by 20 F J 4PN Series III Connector Part No JD38999 by 20 F J 4PN 25 nos consignee_02 180
50 Series III Connector Part No JD38999 by 26 F J 4SN Series III Connector Part No JD38999 by 26 F J 4SN 25 nos consignee_02 180
51 Series III Connector Part No JD38999 by 26 F J 24SN Series III Connector Part No JD38999 by 26 F J 24SN 25 nos consignee_02 180
52 Series III Connector Part No JD38999 by 20 F J 24PN Series III Connector Part No JD38999 by 20 F J 24PN 25 nos consignee_02 180
53 Series II Connector Part No JANMS3476L 10 6P Series II Connector Part No JANMS3476L 10 6P 25 nos consignee_02 180
54 Series II Connector Part No JANMS3470L 10 6S Series II Connector Part No JANMS3470L 10 6S 50 nos consignee_02 180
55 Series II Connector Part No JANMS3476L 10 6S Series II Connector Part No JANMS3476L 10 6S 25 nos consignee_02 180
56 Series II Connector Part No JANMS3470L 10 6P Series II Connector Part No JANMS3470L 10 6P 25 nos consignee_02 180
57 Series II Connector Part No JANMS3476L 10 6PW Series II Connector Part No JANMS3476L 10 6PW 25 nos consignee_02 180
58 Series II Connector Part No JANMS3470L 10 6SW Series II Connector Part No JANMS3470L 10 6SW 50 nos consignee_02 180
59 Series II Connector Part No JANMS3470L 12 10S Series II Connector Part No JANMS3470L 12 10S 25 nos consignee_02 180
60 Series II Connector Part No JANMS3476L 12 10P Series II Connector Part No JANMS3476L 12 10P 25 nos consignee_02 180
61 Series II Connector Part No JANMS3476L 12 10S Series II Connector Part No JANMS3476L 12 10S 25 nos consignee_02 180
62 Series II Connector Part No JANMS3470L 12 10P Series II Connector Part No JANMS3470L 12 10P 25 nos consignee_02 180
63 Series II Connector Part No JANMS3470L 14 19P Series II Connector Part No JANMS3470L 14 19P 15 nos consignee_02 180
64 Series II Connector Part No JANMS3476L 14 19S Series II Connector Part No JANMS3476L 14 19S 15 nos consignee_02 180
65 Series II Connector Part No JANMS3470L 14 19S Series II Connector Part No JANMS3470L 14 19S 15 nos consignee_02 180
66 Series II Connector Part No JANMS3476L 14 19P Series II Connector Part No JANMS3476L 14 19P 15 nos consignee_02 180
67 Series II Connector Part No JANMS3470L 16 26P Series II Connector Part No JANMS3470L 16 26P 15 nos consignee_02 180
68 Series II Connector Part No JANMS3476L 16 26S Series II Connector Part No JANMS3476L 16 26S 15 nos consignee_02 180
69 Series II Connector Part No JANMS3470L 16 26S Series II Connector Part No JANMS3470L 16 26S 15 nos consignee_02 180
70 Series II Connector Part No JANMS3476L 16 26P Series II Connector Part No JANMS3476L 16 26P 15 nos consignee_02 180
71 Series II Connector Part No JANMS3470L 20 41P Series II Connector Part No JANMS3470L 20 41P 15 nos consignee_02 180
72 Series II Connector Part No JANMS3476L 20 41S Series II Connector Part No JANMS3476L 20 41S 15 nos consignee_02 180
73 Series II Connector Part No JANMS3470L 20 41S Series II Connector Part No JANMS3470L 20 41S 15 nos consignee_02 180
74 Series II Connector Part No JANMS3476L 20 41P Series II Connector Part No JANMS3476L 20 41P 15 nos consignee_02 180
75 Series II Connector Part No JANMS3470L 22 55P Series II Connector Part No JANMS3470L 22 55P 15 nos consignee_02 180
76 Series II Connector Part No JANMS3476L 22 55S Series II Connector Part No JANMS3476L 22 55S 15 nos consignee_02 180
77 Series II Connector Part No JANMS3470L 22 55S Series II Connector Part No JANMS3470L 22 55S 15 nos consignee_02 180
78 Series II Connector Part No JANMS3476L 22 55P Series II Connector Part No JANMS3476L 22 55P 15 nos consignee_02 180
79 Series II Connector Part No JANMS3470L 14 4P Series II Connector Part No JANMS3470L 14 4P 25 nos consignee_02 180
80 Series II Connector Part No JANMS3476L 14 4S Series II Connector Part No JANMS3476L 14 4S 50 nos consignee_02 180
81 Series II Connector Part No JANMS3470L 14 12P Series II Connector Part No JANMS3470L 14 12P 25 nos consignee_02 180
82 Series II Connector Part No JANMS3476L 14 12S Series II Connector Part No JANMS3476L 14 12S 25 nos consignee_02 180
83 D Sub Connector Part No M24308 by 4 11F D Sub Connector Part No M24308 by 4 11F 25 nos consignee_02 180
84 D Sub Connector Part No M24308 by 2 11F D Sub Connector Part No M24308 by 2 11F 25 nos consignee_02 180
85 D Sub Connector Part No M24308 by 2 12F D Sub Connector Part No M24308 by 2 12F 25 nos consignee_02 180
86 D Sub Connector Part No M24308 by 4 12F D Sub Connector Part No M24308 by 4 12F 25 nos consignee_02 180
87 Pig tail cable Patch Part No M83513 by 04 H14C Pig tail cable Patch Part No M83513 by 04 H14C 25 nos consignee_02 180
88 Pig tail cable Patch Part No M83513 by 04 G14C Pig tail cable Patch Part No M83513 by 04 G14C 25 nos consignee_02 180
89 Pig tail cable Patch Part No M83513 by 11 G02CP Pig tail cable Patch Part No M83513 by 11 G02CP 25 nos consignee_02 180
90 D Sub Connector Part No M24308 by 2 1F D Sub Connector Part No M24308 by 2 1F 25 nos consignee_02 180
91 D Sub Connector Part No M24308 by 4 1F D Sub Connector Part No M24308 by 4 1F 25 nos consignee_02 180
92 push pull Connector Part No PTDS 74 20 41S push pull Connector Part No PTDS 74 20 41S 25 nos consignee_02 180
93 push pull Connector Part No PTDS 78 20 41P push pull Connector Part No PTDS 78 20 41P 25 nos consignee_02 180
94 Back shell for Series III Connector Part No M85049 by 38 9N Back shell for Series III Connector Part No M85049 by 38 9N 325 nos consignee_02 180
95 Back shell for Series III Connector Part No M85049 by 39 9N Back shell for Series III Connector Part No M85049 by 39 9N 325 nos consignee_02 180
96 Back shell for Series III Connector Part No M85049 by 38 11N Back shell for Series III Connector Part No M85049 by 38 11N 75 nos consignee_02 180
97 Back shell for Series III Connector Part No M85049 by 39 11N Back shell for Series III Connector Part No M85049 by 39 11N 75 nos consignee_02 180
98 Back shell for Series III Connector Part No M85049 by 38 13N Back shell for Series III Connector Part No M85049 by 38 13N 350 nos consignee_02 180
99 Back shell for Series III Connector Part No M85049 by 39 13N Back shell for Series III Connector Part No M85049 by 39 13N 350 nos consignee_02 180
100 Back shell for Series III Connector Part No M85049 by 38 15N Back shell for Series III Connector Part No M85049 by 38 15N 75 nos consignee_02 180
101 Back shell for Series III Connector Part No M85049 by 39 15N Back shell for Series III Connector Part No M85049 by 39 15N 75 nos consignee_02 180
102 Back shell for Series III Connector Part No M85049 by 38 17N Back shell for Series III Connector Part No M85049 by 38 17N 275 nos consignee_02 180
103 Back shell for Series III Connector Part No M85049 by 39 17N Back shell for Series III Connector Part No M85049 by 39 17N 275 nos consignee_02 180
104 Back shell for Series III Connector Part No M85049 by 38 19N Back shell for Series III Connector Part No M85049 by 38 19N 150 nos consignee_02 180
105 Back shell for Series III Connector Part No M85049 by 39 19N Back shell for Series III Connector Part No M85049 by 39 19N 150 nos consignee_02 180
106 Back shell for Series III Connector Part No M85049 by 38 21N Back shell for Series III Connector Part No M85049 by 38 21N 125 nos consignee_02 180
107 Back shell for Series III Connector Part No M85049 by 39 21N Back shell for Series III Connector Part No M85049 by 39 21N 125 nos consignee_02 180
108 Back shell for Series III Connector Part No M85049 by 38 23N Back shell for Series III Connector Part No M85049 by 38 23N 350 nos consignee_02 180
109 Back shell for Series III Connector Part No M85049 by 39 23N Back shell for Series III Connector Part No M85049 by 39 23N 350 nos consignee_02 180
110 Back shell for Series III Connector Part No M85049 by 38 25N Back shell for Series III Connector Part No M85049 by 38 25N 275 nos consignee_02 180
111 Back shell for Series III Connector Part No M85049 by 39 25N Back shell for Series III Connector Part No M85049 by 39 25N 275 nos consignee_02 180
112 Back shell for Series II Connector Part No M85049 by 52 1 10N Back shell for Series II Connector Part No M85049 by 52 1 10N 150 nos consignee_02 180
113 Back shell for Series II Connector Part No M85049 by 51 1 10N Back shell for Series II Connector Part No M85049 by 51 1 10N 150 nos consignee_02 180
114 Back shell for Series II Connector Part No M85049 by 52 1 12N Back shell for Series II Connector Part No M85049 by 52 1 12N 75 nos consignee_02 180
115 Back shell for Series II Connector Part No M85049 by 51 1 12N Back shell for Series II Connector Part No M85049 by 51 1 12N 150 nos consignee_02 180
116 Back shell for Series II Connector Part No M85049 by 52 1 14N Back shell for Series II Connector Part No M85049 by 52 1 14N 75 nos consignee_02 180
117 Back shell for Series II Connector Part No M85049 by 51 1 14N Back shell for Series II Connector Part No M85049 by 51 1 14N 75 nos consignee_02 180
118 Back shell for Series II Connector Part No M85049 by 52 1 16N Back shell for Series II Connector Part No M85049 by 52 1 16N 25 nos consignee_02 180
119 Back shell for Series II Connector Part No M85049 by 51 1 16N Back shell for Series II Connector Part No M85049 by 51 1 16N 25 nos consignee_02 180
120 Back shell for Series II Connector Part No M85049 by 52 1 20N Back shell for Series II Connector Part No M85049 by 52 1 20N 25 nos consignee_02 180
121 Back shell for Series II Connector Part No M85049 by 51 1 20N Back shell for Series II Connector Part No M85049 by 51 1 20N 25 nos consignee_02 180
122 Back shell for Series II Connector Part No M85049 by 52 1 22N Back shell for Series II Connector Part No M85049 by 52 1 22N 25 nos consignee_02 180
123 Back shell for Series II Connector Part No M85049 by 51 1 22N Back shell for Series II Connector Part No M85049 by 51 1 22N 25 nos consignee_02 180
124 Back shell for Series II Connector Part No M85049 by 52 1 24N Back shell for Series II Connector Part No M85049 by 52 1 24N 25 nos consignee_02 180
125 Back shell for Series II Connector Part No M85049 by 51 1 24N Back shell for Series II Connector Part No M85049 by 51 1 24N 25 nos consignee_02 180

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Historical Data

Corrigendum Updates

2 Updates
#1

Update

27-Jan-2026

Extended Deadline

03-Feb-2026, 9:00 am

Opening Date

03-Feb-2026, 9:30 am

#2

Update

19-Jan-2026

Extended Deadline

27-Jan-2026, 9:00 am

Opening Date

27-Jan-2026, 9:30 am

Frequently Asked Questions

Key insights about TELANGANA tender market

How to bid for the Office Of Dg (mss) defence R&D tender in 2025?

Bidders should prepare PAN, GSTIN, cancelled cheque, EFT mandate, and upload the product data sheet. Ensure OEM certification or OEM authorised reseller status for installation. Invoice should be raised to the consignee with its GSTIN; data sheets must align with offered specifications.

What documents are required for vendor code creation in this tender?

Submit PAN card, GSTIN copy, cancelled cheque, and EFT mandate certified by bank. Data sheet of offered products must be uploaded and matched to technical parameters. OEM authorization or reseller certification is required for installation and commissioning.

What are the installation and commissioning requirements for this bid?

Installation, commissioning, testing, and training must be carried out by OEM or OEM certified resources or OEM authorised resellers. This ensures proper configuration and warranty adherence, with the scope including statutory clearances if applicable.

When will payment terms apply for the supplied goods?

Payment terms specify invoicing in the consignee name with its GSTIN; while exact payment schedule is not disclosed, bidders should expect standard government timelines and adherence to contractual milestones following delivery and acceptance.

What is the scope of supply for this procurement?

Scope includes supply, installation, testing, commissioning of goods and training of operators; plus any statutory clearances required. The 125‑item BOQ indicates broad coverage, though itemized details are not provided in the data.

What happens if there is a mismatch between data sheet and product specs?

Mismatches can lead to bid rejection. Ensure the data sheet exactly mirrors the offered product specifications, including all technical parameters, performance criteria, and compliance norms before bid submission.

What is required for service support and escalation in this tender?

Bidders must provide a dedicated toll‑free service line and an escalation matrix for service support, enabling prompt issue resolution and ongoing maintenance post‑deployment.

Are subcontracting arrangements allowed for this contract?

Sub‑contracting requires prior written consent from the buyer; even with consent, the seller remains jointly and severally liable for contract performance and obligations.

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