Indian Army Laptop, Tablet & Smartphone Procurement New Delhi 2026 – IS/ OEM Authorized, Delhi NCR Service Center, 3-Year Partnership

Tender Overview

Organization: Indian Army (Department Of Military Affairs) seeking supply of multiple devices including M5 chip based laptop 13.6 inch, Intel Core Ultra 7 Windows 11 laptop 13/15 inch, iPad OS tablet 11 inch, MediaTek Dimensity 9400+ Android tablet 14.6 inch, A19/A20 Pro chipset smartphones, and Snapdragon 8 Gen third smartphone. The procurement location is NEW DELHI, DELHI - 110001 with a single performance framework and 6 items in the BOQ. The tender emphasizes OEM authorization, on-site support within 1-2 days for Delhi-based bidders, and complete responsibility for transport, data backup, and call lock during warranty. Also requires advance sample presentation at service center prior to delivery and strict non-subcontracting. A 50% quantity increment/decrement option exists during order and currency of contract. Participation requires strong OEM partnership,Delhi NCR presence, and prior OEM data/spec sheets. This tender targets suppliers with verified Delhi presence and OEM service capability, ensuring prompt resolution and integrated warranty coverage.

Technical Specifications & Requirements

• Product family: laptops (M5 chip, Intel Core Ultra 7, Windows 11), tablets (iPadOS, Android with Dimensity 9400+), smartphones (Qualcomm Snapdragon 8 Gen 3).
• OEM authorization: mandatory OEM authorization letter; bids must specify make, model, and configuration with full data/spec sheets.
• Service capability: on-site support in Delhi within 1-2 days; vendor accepts full product responsibility including transport and data related services during warranty.
• Delivery/Documentation: sealed delivery; advance samples to BoO service center; complete previous OEM experience documents; no subcontracting.
• Commercials/Partnership: minimum 3 years OEM partnership; corporate OEM partner; Delhi/NCR registered office and OEM service center in Delhi required.
• Compliance: debarment clearance; last five financial years must show no GEM suspension; purchase orders and completion certificates for quoted make/model.
• Quantity flexibility: up to 50% increase/decrease at contract rates; delivery period terms remain to be defined in the contract.

Terms, Conditions & Eligibility

• EMD/Performance: not specified in data; bidders must provide standard EMD as per policy and ensure performance compliance.
• Experience/Turnover: minimum 3-year OEM partnership; past purchase orders and completion certificates for quoted models; CA-certified turnover and positive net worth for last 3 years.
• Delivery/Payments: sealed delivery; payment terms unspecified; samples required at service center before delivery.
• Documents: OEM authorization letters; make/model/spec sheets; service center proof; Delhi NCR registered office; CA-certified turnover statements with UDIN; evidence of prior experience with quoted models.
• Warranty/Penalties: warranty support implied by on-site service; penalties/LD not detailed in available data; contractor to ensure prompt service within 1-2 days.
• Other: no current debarment by central/state PSUs; no sub-contracting; all products must be delivered sealed; sample submission and pre-delivery demonstration required.