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South Western Railway All in One PC (V2) Tender Mysuru Karnataka 2026 – Factory Preloaded OS & 1 Year Warranty

Bid Publish Date

01-Jun-2026, 10:58 am

Bid End Date

12-Jun-2026, 11:00 am

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Progress

Issue01-Jun-2026, 10:58 am
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Brand/OEM compliance: quoted brand must be available in open market within South Western Railway jurisdiction
  • • Warranty: 1 year minimum warranty period post-delivery
  • • ATC compliance: signed copies of ATC required; bidder must upload compliance
  • • Delivery: 30 days firm delivery to consignee; installation & commissioning included
  • • Service support: dedicated toll-free number and escalation matrix for service
  • • Acceptance: CRAC inspection at consignee before receipt
  • • Configuration integrity: no changes to factory preloaded OS and hardware configuration

Tender Overview

Organization: South Western Railway. Product: All in One PC (V2). Location: Mysuru, Karnataka. Scope: Supply, Installation, Testing and Commissioning; delivery to consignee address; 1-year warranty. Quantity/Value: Not disclosed; tender emphasizes firm delivery within 30 days. Key differentiator: Factory-preloaded OS with certification and OEM-brand compliance; detailed AtC requires signed compliance and original configuration. This tender targets vendors capable of providing OEM-confirmed, factory-configured PCs with dedicated service support lines. Includes asset transfer to DRB/IRWIN ROAD address and strict compliance with ATC clauses. The opportunity is positioned under Indian Railways procurement for MIS/OC hardware assets.

Technical Specifications & Requirements

  • Product type: All in One PC (V2)
  • Input/OS: Factory preloaded with certification operating system
  • CPU/Memory: Processor number; RAM type; RAM size in GB (exact figures not disclosed)
  • Storage: Type of storage installed; capacity in GB
  • Display/Ports: Display size in inches; number of ports
  • Input devices: Mouse connectivity; Keyboard connectivity
  • Other standards: Any brand/OEM requirements; warranty for 1 year; CRAC/acceptance processes
  • Delivery: 30 days from order; installation at consignee address; acceptance after inspection
  • Quality/Compliance: Ensure OEMs data, original configuration, and no refurbishments; open-market brand availability

Terms, Conditions & Eligibility

  • Delivery to consignee address only with final CRAC after inspection
  • Warranty: 1 year from delivery
  • Brand compliance: Quoted brand must be available in open market in SWR jurisdiction
  • OEM data & configuration: Must specify model, make, and factory configuration; no alterations
  • Support: Dedicated toll-free service line and escalation matrix
  • Documentation: Compliance with ATC, signed copies of ATC required with bid
  • Delivery terms: 30 days firm delivery period; further improvements only if urgency dictates

Key Specifications

    • Product category: All in One PC (V2)
    • Operating System: Factory preloaded with certification
    • RAM: RAM Size in GB (exact value not disclosed)
    • Storage: Type and Capacity in GB
    • Display: Display Size in Inches
    • Ports: Number of Ports
    • Power/Stand: Stand specifications

Terms & Conditions

  • EMD amount not disclosed in data; compliance to ATC required

  • Delivery within 30 days to consignee with installation

  • 1-year warranty and OEM-brand availability in SWR market

  • CRAC inspection and acceptance before final handover

  • Dedicated service line and escalation matrix to be provided

Important Clauses

Payment Terms

Not explicitly stated; terms to be confirmed with consignee; ensure alignment with delivery and acceptance milestones

Delivery Schedule

Delivery to consignee address within 30 days; installation and commissioning included

Penalties/Liquidated Damages

Not specified in data; refer to ATC for potential LDs; ensure compliance with delivery timeline

Bidder Eligibility

  • Experience in supply of All in One PCs or similar IT hardware

  • OEM authorization or authorized reseller for the quoted brand

  • Ability to deliver and install at Mysuru, Karnataka within 30 days

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

All in One PC (V2) (Q2)

Authority Records

MINISTRY OF RAILWAYS

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Documents 3

GeM-Bidding-9367845.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Description Description of store All in One Personal Computers consist of a Mouse, Keyboard, Display with Web camera, inbuilt/integrated microphone array and speakers, an internal CPU with connection cables and power adapter with 1 year standard warranty
Description Processor Number Intel Core i7-12700, Intel Core i7-14700T, Intel Core i5-13500, Intel Core i5-14500, Intel Core i9-12900, Intel Core i7-13700, Intel Core i7-14700, Intel Core i9-13900T, Intel Core i9-13900, Intel Core Ultra 5-235, Intel Core Ultra 7-265, Intel Core i5 14600T, Intel Core Ultra 5 235T, Intel Core Ultra 5 245, Intel Core Ultra 5 245T, Intel Core Ultra 9 285 Or higher
Input Devices Mouse Connectivity Wired, Wireless Or higher
Input Devices Keyboard Connectivity Wired, Wireless Or higher
Operating System Operating System (Factory Preloaded with Certification) Windows 11 Professional
Memory Type of RAM DDR4, DDR5 Or higher
Memory RAM Size (GB) 32
Storage Type of Storage Installed with the System NVMe SSD
Storage Storage Capacity (in GB) 512
Display Display Size - Diagonal (in Inches) 58.1 - 63 (22.87" - 24.8")
Ports Number of Ports 1-HDMI, 1- RJ-45 (10/100/1000 Ethernet Port), 1-USB 3.0 TYPE A, Universal Audio Jack
Generic Stand Standard

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar IT hardware supply

4

Financial statements of last 2-3 years

5

EMD/Security deposit documents (if required by ATC)

6

Technical bid submission including OEM authorization

7

OEM authorization certificates

8

Signed compliance to ATC and scanned copies

Frequently Asked Questions

How to bid for the All in One PC tender in Mysuru?

Bidders should submit GST, PAN, experience certificates, financials, EMD documents (if required), OEM authorizations, and technical compliance with ATC. Ensure the PC is factory-configured with OS certification, 30-day delivery to the consignee, and a 1-year warranty. Include signed ATC compliance in the bid.

What documents are required for SWR IT hardware tender submission?

Required documents include GST registration, PAN, two or more years of financial statements, experience certificates for similar procurements, OEM authorization, technical bid with configuration data, and EMD proof if applicable. Ensure all documents are scanned and uploaded with signed ATC compliance.

What are the delivery terms for the Mysuru SWR PC tender?

Delivery must be to the consignee address in Mysuru, Karnataka, within 30 days of order. Installation and commissioning are included per ATC. Before CRAC, inspect system condition to verify configuration and avoid refurbished units.

Which warranty and support are required for the All in One PC bid?

A minimum 1-year warranty is required, with a dedicated toll-free support line and a formal escalation matrix. Vendors must provide OEM support capability and post-delivery service to the Mysuru region as per ATC.

What brand compliance is needed for the SWR procurement?

The quoted brand must be available in the open market within the South Western Railway jurisdiction. The machine should match factory-approved configuration without unauthorized alterations.

What acceptance criteria are used before CRAC in this tender?

Consignee may inspect the system to confirm conformance with agreed specifications and factory configuration. Acceptance requires verification of OEM data, configuration, and absence of refurbishment/altered hardware.

How is the ATC compliance demonstrated in the bid submission?

Bidders must upload signed copies of the ATC clauses with the bid. Compliance confirms that delivery, installation, and performance meet the specified terms and prevent non-compliant substitutions.

What are the key technical specifications sought for the PC?

Specifications include processor number, RAM type and size, storage type and capacity, display size in inches, number of ports, keyboard/mouse connectivity, and OS with certification. Ensure OEM data and factory configuration are clearly stated.

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