GEM

Central Board of Direct Taxes premium SUV taxi hiring tender 2000 km 320 hours 24x7 2025

Bid Publish Date

25-Nov-2025, 1:10 pm

Bid End Date

05-Dec-2025, 1:00 pm

Value

₹12,60,000

Progress

Issue25-Nov-2025, 1:10 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Premium SUV taxi/hire service for CBDT with 24x7 local coverage
  • 25% quantity or duration flexibility at contract issue and post-issue
  • Excess settlement option: additional charges up to specified percentage with documentation
  • In-state office requirement for service provider and dedicated toll-free support
  • Escalation matrix required for service support
  • Salary/wage payment responsibility on provider with statutory documents
  • Past project experience proofs accepted include contract copies and client certificates
  • Certificates/document uploads mandatory per bid; non-compliance leads to rejection

Categories 1

Tender Overview

Central Board Of Direct Taxes (CBDT) seeks a premium SUV taxi hiring service on a monthly basis, covering 2000 km and 320 hours with 24x7 local availability. Estimated value is ₹1,260,000. The contract requires a service provider with an in-state office, dedicated support, and escalation contacts. The bid allows quantity/duration adjustments up to 25%, and permits excess charges up to a specified percentage with mandatory documentation. This opportunity targets vendors capable of reliable, compliant cab services for government operations in the bidder’s state. Unique conditions include payroll responsibility of contracted staff and client-proof documentation clauses. Businesses should ensure their fleet aligns with premium SUV specifications and provide necessary certifications.

Technical Specifications & Requirements

  • Service type: premium SUV cab & taxi hiring for CBDT
  • Monthly scope: 2000 km and 320 hours; Local service coverage 24x7
  • Delivery/availability: Office presence in the Consignee’s state; dedicated toll-free service number
  • Support & escalation: Established escalation matrix and service-support contact points
  • Compliance: Upload necessary certificates/documents per bid, including past project experience proofs
  • Financial/HR: Salaries of deployed staff must be paid by the provider, with statutory documentation (PF, ESIC) and bank statements
  • Tender flexibility: Option clause allows up to 25% change in quantity/duration; excess settlement permitted with supporting documents
  • Contracts: Non-assignable/sub-contracting without prior written consent; joint and several liability remains with seller

Terms, Conditions & Eligibility

  • EMD not specified in provided data; bidders must comply with standard bid security/EMD requirements per ATC
  • Organization must have an in-state office for service provision and a dedicated toll-free support line
  • Provide certificates and documents listed in the bid and ATC; lack of documents may lead to rejection
  • Past experience proof can include contract copies, client execution certificates, or third-party notes
  • Payment terms: provider salaries paid upfront by the supplier and documented with PF/ESIC and bank statements
  • Quantity/duration adjustments up to 25% allowed at contract issue and post-issue; excess charges must be declared with documents
  • No explicit BOQ items available; focus is on service capability, compliance, and support readiness

Key Specifications

  • Service location: CBDT, with in-state operational office

  • Fleet requirement: premium SUV category for cab/taxi service

  • Monthly distance/usage: 2000 km; 320 hours of service

  • Availability: 24x7 local coverage

  • Support: dedicated toll-free number and escalation matrix

  • Payroll/HR compliance: provider pays staff salaries with PF/ESIC documentation

Terms & Conditions

  • 25% quantity/duration adjustment permitted; changes post-issue allowed within 25% limit

  • Excess settlement option enables additional charges with mandatory supporting documents

  • Office must be located in the Consignee state; dedicated toll-free support required

Important Clauses

Payment Terms

Provider salaries paid upfront by the service provider; payments claimed from buyer with PF/ESIC and bank statements

Delivery Schedule

Local 24x7 availability with 2000 km monthly coverage and 320 service hours

Penalties/Liquidated Damages

Not explicitly stated; adherence to service levels implied via SLA matrices and escalation procedures

Bidder Eligibility

  • In-state office located within the consignee's state

  • Dedicated toll-free service support and documented escalation matrix

  • Past experience proof demonstrating similar CBDT or Government taxi/hire service projects

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates from past projects

4

Financial statements (audited if available)

5

EMD/Security deposit documentation (as per ATC requirements)

6

Technical bid documents

7

OEM authorization letters (if applicable)

8

Proof of in-state office location

9

Dedicated toll-free service number and escalation matrix

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for CBDT premium SUV taxi tender 2025 in-state?

Bidders must submit GST, PAN, experience certificates, financials, EMD documents, technical bids, and OEM authorizations. Ensure your in-state office is registered and provide a dedicated toll-free support number with an escalation matrix. The contract allows up to 25% quantity/duration adjustments.

What documents are required for CBDT premium SUV taxi bid in 2025?

Submit GST registration, PAN, past experience certificates, audited financial statements, EMD documents, technical bid, and OEM authorizations. Include proof of in-state office and a dedicated service line. Ensure certificates uploaded as per ATC and corrigenda to avoid rejection.

What are the service scope and monthly usage for CBDT taxi tender?

Project scope includes 2000 km monthly and 320 hours of premium SUV taxi service, with 24x7 local availability. The contract emphasizes in-state office presence and dedicated support. Exceeding usage up to 25% may be allowed, subject to contract terms.

How are payments and payroll handled in CBDT taxi service contract?

The provider must pay salaries to deployed staff with PF/ESIC documentation upfront; payment claims to CBDT follow submission of bank statements and statutory documents. No explicit upfront payment terms are stated beyond this payroll obligation.

What is the role of the escalation matrix in CBDT taxi tender?

Bidders must provide an escalation matrix with telephone numbers for service support. This matrix ensures prompt issue resolution and is a critical part of the service-support requirement for CBDT taxi operations.

What happens if a bidder lacks the dedicated in-state office requirement?

Lack of an in-state office and dedicated toll-free support would cause non-compliance with essential eligibility criteria. Bidders must demonstrate legal presence, contactability, and local operational capability to qualify.

Are there penalties or SLAs for CBDT taxi service delivery 2025?

Penalties are implied via SLA adherence and escalation processes; explicit LDs are not stated in the data. Ensure SLA compliance for 24x7 availability and 2000 km/320 hour monthly usage to avoid potential penalties.

What is the contract flexibility for quantity changes under CBDT tender?

The option clause allows up to 25% change in contract quantity or duration at the time of issue, and the same limit applies post-issuance. Bidders must accept revised quantities or durations within this threshold.

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