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GEM

Open Tender for REMOTE ACCESS & SUPPORT SOFTWARE in BHARATPUR, RAJASTHAN

Bid Publish Date

24-Feb-2026, 12:45 pm

Bid End Date

27-Feb-2026, 1:00 pm

Location

BHARATPUR , RAJASTHAN

Progress

Issue24-Feb-2026, 12:45 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

2

Bid Type

Two Packet Bid

Categories 3

PAPERLESS RECORDER SOFTWARE VIDEO RECORDER

Indian Army announces a tender for REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in BHARATPUR, RAJASTHAN. Quantity: 2. Submission Deadline: 27-02-2026 13: 00: 00. Last date to apply is approaching fast!

Documents 4

GeM-Bidding-9036511.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Perpetual
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 0.0 - 60.0 Or higher
SCOPE OF LICENCE OEM Licensing policy Per Base License
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1.0 - 500.0 Or higher
SCOPE OF LICENCE Licence Delivery Mode Paper Licence, Electronic Licence
SCOPE OF LICENCE Platform type Desktop based, Server based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option On Premises
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 3.0 - 5.0 Or higher
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 3.0 - 5.0 Or higher
SCOPE OF LICENCE Training Options On-Site, OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 0 - 5
REMOTE SUPPORT Remote Support Features Multi Monitor Support
REMOTE ACCESS Remote Access Features One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting, NA
CONTACT/DEVICE MANAGEMENT Contact/Device Management additional Features NA
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control, NA
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Maximum Number of participants for the Meetings/Webinars supported by the offered product (Hint :-Select '0' if not applicable) 10.0 - 25.0 Or higher
GENERIC PARAMETERS Supported Operating System Windows
GENERIC PARAMETERS Supported Web browsers Microsoft Edge

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Required Documents

1

Experience Criteria

2

Past Performance

3

Bidder Turnover

4

Certificate (Requested in ATC)

5

OEM Authorization Certificate

6

OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria

7

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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