Indian Army Unbranded Tower AC with 2 Ton Capacity Tender Ramgarh Jharkhand 2026 ISO 9001

Tender Overview

The Indian Army (Department of Military Affairs) invites bids for an Unbranded Tower AC with Capacity of 2 Ton to serve the RAMGARH, Jharkhand 825101 region. The opportunity specifies the product category as a 2-ton tower air conditioner with no brand mandate; the scope centers on supply and post-purchase support, including ISO-certified quality, and a dedicated service channel. Key differentiators include mandatory ISO 9001 certification for bidder or OEM and a formalized service/escalation framework. The procurement emphasizes reliable after-sales support and standardized quality control for military use.

Technical Specifications & Requirements

• Product/Service: Unbranded Tower Air Conditioner, 2 Ton capacity
• Standards: ISO 9001 certification required for bidder or OEM
• Service & Support: Dedicated toll-free service number; escalation matrix with telephone contacts for service
• Documentation required with bid: PAN Card copy, GSTIN copy, Cancelled cheque, EFT mandate certified by bank
• Contractor obligations: OEM/bidder must provide service support mechanism and escalation path; vendor code creation documentation
• BOQ/Items: No BOQ items listed; focus on supplier capability and compliance rather than quantity-based scheduling
• Category note: No explicit technical specs beyond capacity and branding constraints; emphasis on compliance and post-sale support

Terms, Conditions & Eligibility

• EMD/financial terms: Not specified in data; ensure clarity during bid submission
• Eligibility: ISO 9001 certification required (bidder or OEM)
• Delivery/Support: Dedicated service line and escalation matrix for support
• Vendor documentation: Submit PAN, GSTIN, cancelled cheque, EFT mandate
• Atc/ATC document: Buyer uploaded ATC; bidders must review for additional terms
• Warranty/Penalties: Not specified in provided data; verify during tender clarification