ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Wa
N/A
HYDERABAD, TELANGANA
Posted:
1 July 2025
Closed:
11 July 2025
GEM
GEM
GEM Government E-Marketplace AMC for Eureka Forbes UV Water Purifier & RO Systems Khordha Odisha 2026
Progress
Issue13-Jun-2026, 11:46 am
AwardPending
Quantity
8
Categories
9
Tender Overview
GEM Government E-Marketplace invites bids for a Comprehensive Annual Maintenance Contract (AMC) for 4 units of AG GREEN PURE CHILL UV water purifiers and 4 units of AG PRO PURE CHILL 120 PSS – RO+UV+CuZn (Aquaguard) in KHORDHA, ODISHA. The scope covers preventive maintenance, breakdown servicing, part replacements (excluding compressor & body casing), UV lamp replacement, and descaling to ensure hygienic output. Services must be provided by an authorized Eureka Forbes service center with certified technicians. The contract allows a quantity/duration adjustment up to 25% per ATC. Key differentiator is OEM-certified maintenance and consumable replacement under AMC. Locations and equipment details emphasize on-site servicing and reliability.
Technical Specifications & Requirements
- Equipment: 4 x AG GREEN PURE CHILL UV units (80SS-UV) and 4 x AG PRO PURE CHILL 120 PSS – RO+UV+CuZn systems (Aquaguard RO+UV+CuZn).
- Power ratings: 625W (UV unit) and 850W (RO+UV+CuZn unit) as listed in model details.
- Service scope: preventive maintenance monthly; emergency response within 24 hours; critical breakdowns addressed within 12 hours; rectification within 24 hours.
- Consumables: replacement of RO membranes, sediment/ carbon filters, UV lamps, pumps, valves, electrical components; includes cleaning and sanitization of storage tanks, descaling, and safety checks.
- Technician requirement: authorized Eureka Forbes service center with certified technicians OR trained personnel for UV water purifier and cooler maintenance.
Terms, Conditions & Eligibility
- 25% quantity/duration variation allowed at contract issue (and up to 25% post-issuance).
- AMC covers comprehensive parts replacement including consumables; excludes compressor & body casing.
- Payment terms and detailed penalties not listed; bidders must adhere to standard govt tender ATCs.
- Geographical presence required in KHORDHA, Odisha; equipment is to be serviced on-site with monthly preventive visits and rapid breakdown support.
- Documentation: bidders must demonstrate OEM authorization and technician certifications from Eureka Forbes Ltd.
Key Specifications
-
4 x AG GREEN PURE CHILL UV units (80SS-UV) serials GWPDGRFU0000001 and variants
-
4 x AG PRO PURE CHILL 120 PSS – RO + UV + CuZn systems (Aquaguard) serials GWPDG12RU20B10 and variants
-
Power ratings: 625W for UV units; 850W for RO+UV+CuZn units
-
Scope: preventive maintenance, breakdown servicing, UV lamp replacement, RO membrane and filter replacements, descaling, sanitization
-
Service frequency: monthly preventive visits; emergency within 24 hours; critical stoppage within 12 hours
-
Technician requirement: authorized Eureka Forbes service center with certified technicians
Terms & Conditions
-
EMD and financial bid as per ATC; 25% quantity/duration variation allowed
-
AMC includes replacement of consumables and essential components; compressor/body casing excluded
-
On-site service in KHORDHA, Odisha with monthly preventive maintenance and rapid breakdown response
Important Clauses
Payment Terms
ATC requires standard govt terms; no specific percentage or milestone disclosed in data
Delivery Schedule
Monthly preventive maintenance visits; emergency response within 24 hours; breakdowns resolved within 24 hours
Penalties/Liquidated Damages
Not detailed in the provided terms; typical AMC penalties may apply for delayed service
Bidder Eligibility
-
Authorized Eureka Forbes service center
-
Certified technicians for UV water purifiers and related systems
-
Experience in AMC of water purification equipment (preferably Eureka Forbes brands)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Authority Records
MINISTRY OF EDUCATIONSCHOOL EDUCATION AND LITERACY DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
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Documents 4
GeM-Bidding-9438250.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST Registration Certificate
2
PAN Card
3
Experience Certificates for similar AMC of water purification units
4
Financial Statements (last 2 years)
5
EMD submission document (as per ATC terms)
6
Technical Compliance Certificates (OEM authorization from Eureka Forbes Ltd.)
7
Authorized Service Center Certification (Eureka Forbes) and technician qualifications
Frequently Asked Questions
Key insights about ODISHA tender market
How to bid for the Eureka Forbes AMC in Khordha Odisha 2026?
Bidders must submit GST, PAN, financials, and experience certificates, plus OEM authorization from Eureka Forbes. The AMC covers 4 AG GREEN PURE CHILL UV units and 4 AG PRO PURE CHILL RO+UV+CuZn units with monthly preventive maintenance and 24-hour emergency response. Ensure technician certification and on-site capability in KHORDHA.
What documents are required for this water purifier AMC tender in Odisha?
Submit GST certificate, PAN card, two years of financial statements, experience certificates for similar AMC, EMD document, OEM authorization from Eureka Forbes, and technician qualifications. Also provide technical bid and proof of authorized service center, suitable for KHORDHA deployment.
What are the critical equipment specifications for the AMC in Odisha?
Specifically for 4 x AG GREEN PURE CHILL UV units (80SS-UV) and 4 x AG PRO PURE CHILL 120 PSS RO+UV+CuZn units, with 625W and 850W power, respectively. Include RO membranes, filters, UV lamps, and descaling within AMC consumables scope.
When are monthly preventive maintenance visits expected for this AMC?
Preventive maintenance is scheduled once every month for all 8 units. Emergency breakdown service must respond within 24 hours of intimation, and complete rectification within 24 hours for non-critical issues; faster response for critical stoppage within 12 hours.
What are the 25% variation terms for this AMC tender in Odisha?
The buyer clause allows up to 25% increase/decrease in contract quantity or duration at contract issue and post-issuance. Service providers must accept revised scope; lumpsum AMC may allow 25% scope expansion with consent for certain packages.
What qualifications must the technicians hold for this Eureka Forbes AMC?
Technicians must be certified by Eureka Forbes Ltd or trained specifically for UV purifier maintenance. The service center must be authorized by Eureka Forbes and demonstrate capability to service AG PURE CHILL and related RO+UV+CuZn systems in KHORDHA.
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Documents 4
GeM-Bidding-9438250.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS