Directorate General Of Shipping All in One PC Tender Dakshina Kannada Karnataka 2025

Tender Overview

The Directorate General Of Shipping invites bids for the procurement of All in One PC (V2) for delivery to the Dakshina Kannada, Karnataka region. The scope includes Supply, Installation, Testing and Commissioning of the PCs, with a flexible quantity clause allowing up to 25% increase or decrease from bid quantity. The contract requires bidders to meet a minimum three-year turnover criterion and to demonstrate an established Indian service/support presence for imported OEM products. The award will hinge on compliant OEM support, after-sales infrastructure, and ability to honor the option clause within the extended delivery framework.

• Location: Dakshina Kannada, Karnataka 574109
• Category: All in One PC (V2) (Q2)
• Scope: Supply, Installation, Testing and Commissioning of PCs
• Quantity flexibility: up to 25% adjustment; delivery time adjustments per option clause
• Key differentiator: mandatory service centers and toll-free support; imported product compliance
• Unique aspect: OEM presence in India for after-sales service; service escalation and support framework

Technical Specifications & Requirements

• Product: All in One PC (V2) with end-to-end IT hardware delivery and deployment
• Delivery terms: installation and commissioning included; delivery schedule tied to option clause; minimum 30 days when extended
• Financials: bidders must show minimum three-year turnover; provide audited balance sheets or CA certificates for turnover verification
• OEM/Import: imported products require registered Indian OEM or Authorized Seller with Indian after-sales support
• Service capability: must have a Functional Service Centre in the state of each consignee location; establish within 30 days of award if not existing; payment contingent on documentary proof
• Support: dedicated toll-free service line and escalation matrix must be provided
• Documentation: GST, PAN, turnover certificates, OEM authorization, service centre proofs, and EMD details must be included

Terms, Conditions & Eligibility

• EMD: not stated in the provided data; bidders must review terms for deposit requirements
• Turnover: minimum average annual turnover over last three financial years; must be supported by audited Balance Sheets or CA certificates
• Delivery: delivery period and option-based extension; base delivery from last date of original delivery order; minimum 30 days extension if required
• OEM/Service: imported products require registered Indian office; post-sales service in India is mandatory
• Service Centre: functional center in each consignee state; 30-day setup if absent at bid award
• Support: dedicated toll-free service number and escalation matrix required
• Payment terms: not explicitly stated; bidders should verify with代理 terms at bid submission
• Warranty & Penalties: not detailed; must be confirmed in tender documents