Geological Survey Of India Customized AMC/CMC for Xpert Pro XRD Instrument Maintenance Tender Kolkata West Bengal 2026

Tender Overview

Geological Survey Of India (GSI) invites bids for a Customized AMC/CMC for the Xpert Pro XRD Instrument located in Kolkata, West Bengal. The estimated contract value is ₹582,330 with an EMD of ₹11,650. The scope covers annual maintenance contracts with quarterly service cycles for the Xpert Pro XRD instrument. Bidders must demonstrate ongoing service capability within the consignee state and ensure availability of dedicated support channels. A minimum of 30% of service personnel must be on the bidder’s payroll for at least one year. The bid includes a 25% scope/duration variation clause before contract award and after issuance, subject to consent for lumpsum services. The program emphasizes post-warranty/onsite support and non-obsolete equipment, ensuring continuity of operation for the instrument. Unique qualification criteria include documented past experience and verifiable client certificates. This opportunity is specific to the GSI procurement ecosystem in West Bengal and requires local service presence and responsive maintenance support.

Technical Specifications & Requirements

• Product/service: AMC/CMC for Xpert Pro XRD Instrument
• Estimated value: ₹582,330; EMD: ₹11,650
• Location/coverage: Kolkata, West Bengal; service office must be in the same state
• Support requirements: Dedicated toll-free number; local service presence; minimum 30% payroll manpower on-site for at least 1 year
• Experience evidence: Acceptable proofs include contract copies with invoices, execution certificates, or third-party notes
• Variation clause: Up to 25% increase/decrease in quantity or duration allowed pre/post contract issuance
• Eligibility relevance: No obsolescence; equipment must have at least 1 year residual market life; OEM-endorsed support capability; documentation for past projects
• Documentation: Upload required certificates/documents per ATC/ corrigendum; bid must include proof of service capability and financial standing

Terms, Conditions & Eligibility

• EMD: ₹11,650 (monitoring and submission requirement)
• Experience: Demonstrated AMC/CMC for XRD or similar analytical instruments; proofs include contracts or client execution certificates
• Delivery/response: Local service office in West Bengal; dedicated support channels operational
• Payroll: At least 30% of service staff on the bidder’s payroll for a minimum of 1 year
• Documentation: GSTIN, PAN, past project proofs, financial statements, and OEM authorizations as applicable
• Variation: Option clause allows up to 25% scope/duration adjustments with consent
• Compliance: Ensure non-obsolescence of the instrument and maintain OEM compatibility