Department Of Youth Affairs Social Media Agency Tender West Delhi 2026 - ISI/AAA/TRTL Style Outreach & Publicity 2026

Tender Overview

The Department of Youth Affairs invites bids for a Social Media Agency to execute outreach and publicity activities in West Delhi, Delhi. Estimated value is ₹14,858,400 with an Earnest Money Deposit of ₹300,000. The scope covers digital campaigns, content creation, social engagement, and public outreach for youth initiatives. Bidders must ensure local service presence in the consignees’ state, maintain a dedicated support line, and provide an escalation matrix. The contract emphasizes compliance, documentation, and performance accountability, with a focus on transparent, timely reporting and staff payroll responsibilities aligned with statutory requirements.

Technical Specifications & Requirements

• Product/Service: Social media management, outreach and publicity for government programs
• Delivery/Location: West Delhi, Delhi 110008; service provider office must be located in the consignee state
• Support & Communications: Dedicated toll-free service line and formal escalation matrix for fast issue resolution
• Documentation: Upload all required certificates; non-compliance may lead to rejection
• Past Experience Proofs: Acceptable proofs include contract copies with invoices, execution certificates, or third-party notes
• Payment Terms for Salaries: Service staff wages paid by the provider prior to claiming payment with statutory documentation
• Contractor Liabilities: Full liability remains with the bidder regardless of subcontracting arrangements; joint and several liability applies
• Evaluation Emphasis: Demonstrated capability in social media campaigns for public sector outreach and measurable results

Terms, Conditions & Eligibility

• EMD: ₹300,000 (paid as specified in bid guidelines)
• Experience Proof: Submission of contract copies, invoices, or client execution certificates
• Office Presence: Local office in the state of Delhi required; documentary evidence must be provided
• Service Support: Mandatory dedicated toll-free number and escalation matrix
• Payment and Payroll: Salaries for deployed staff must be paid by the service provider first with necessary statutory documents
• Submission Compliance: Non-submission of required certificates/documents may lead to bid rejection; adherence to ATC and corrigenda mandatory