Repair and Overhauling Service - Online UPS; Uniline; Yes; Buyer Premises,Repair and Overhauling Se
Indian Army
CACHAR, ASSAM
Posted:
22 June 2025
Closed:
3 July 2025
GEM
GEM
Indian Army Repair and Overhauling Service for Computer Printers & Online UPS Modular Type Kupwara Jammu & Kashmir 2026
Bid Publish Date
24-Jun-2026, 7:03 pm
Bid End Date
29-Jun-2026, 7:00 pm
Value
₹39,712
Location
Progress
Issue24-Jun-2026, 7:03 pm
AwardPending
Quantity
3
Bid Type
Single Packet Bid
Key Highlights
- • Mandatory local service office in Jammu & Kashmir with documentary evidence
- • Dedicated toll-free service line and formal escalation matrix required
- • On-site repair/overhauling at Buyer Premises in Kupwara, JK
- • Two service categories: Repair/Overhaul for Computer Printers; Online UPS Modular Type
- • Estimated contract value around ₹39,712; BOQ shows zero line items
- • Service-oriented procurement prioritizing responsiveness and support capability
Categories
4
Tender Overview
The Indian Army, Department Of Military Affairs, invites bids for Repair and Overhauling Service covering two itemized categories: Computer Printers (quantity unspecified, category code 36500) and Online UPS Modular Type (category code 3212). Estimated value is ₹39,712. Bid scope appears to be on-site at Buyer Premises in Kupwara, Jammu & Kashmir (193221). The procurement emphasizes serviceability and maintenance capability rather than new equipment supply, with an emphasis on local service presence and robust support channels. Unique aspects include mandatory local service presence in the consignee state and a dedicated support framework. This is a targeted regional repair/overhaul contract with limited BOQ data, focusing on post-warranty care and rapid response.
Technical Specifications & Requirements
- No formal technical specifications are published. Expected relevant items: two repair/overhaul service categories (Computer Printers; Online UPS Modular Type).
- Service & Support requirements call for a dedicated toll-free number and an escalation matrix for service support.
- Office presence: an office of the service provider must be located in the consignee state (Jammu & Kashmir).
- BOQ indicates 0 items listed; emphasis on service capabilities, on-site visits, and response times rather than material supply.
- Tender emphasizes service quality, availability, and accountability through structured contact channels.
Terms, Conditions & Eligibility
- Office of Service Provider must be located in the state of the Consignee with documentary evidence.
- Bidder/OEM must provide a dedicated toll-free service support number and an escalation matrix.
- No BOQ items; evaluation likely based on service capability, response times, and local presence rather than quantity-based awards.
- EMD details are not disclosed in the available data; bidders should verify upfront during bid participation.
- Emphasis on post-sale service, on-site repair at Buyer Premises, and reliable communication channels to the Indian Army.
Key Specifications
-
Two service categories: Repair/Overhauling for Computer Printers
-
Online UPS Modular Type service category
-
On-site service at Buyer Premises in Kupwara, JK
-
Dedicated toll-free support number and escalation matrix
-
Local service office in consignee state with documentary evidence
Terms & Conditions
-
Local office requirement with documentary evidence
-
Dedicated toll-free service line and escalation matrix
-
On-site repair/overhaul at Buyer Premises in Kupwara
Important Clauses
Payment Terms
Not specified in provided data; bidders should confirm terms in the detailed tender document.
Delivery Schedule
On-site repair/overhaul; timeline to be defined by service level expectations and escalation procedures.
Penalties/Liquidated Damages
Not specified; typical terms would include penalties for delayed response, but exact LD rates are not disclosed here.
Bidder Eligibility
-
Presence of an office in Jammu & Kashmir with documentary evidence
-
Dedicated toll-free service line and escalation mechanism
-
Experience in repair/overhaul of computer printers and UPS systems
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair and Overhauling Service - Computer Printers; 36500; Yes; Buyer Premises , Repair and Overhauling Service - Online Ups Modular Type; 3212; Yes; Buyer Premises
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 7
GeM-Bidding-9517022.pdf
Main Document
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
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Posted:
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Closed:
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Closed:
2 February 2026
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Repair and Overhauling Service - Repair of Printers and UPS; Printers and UPS; Yes; Buyer Premises
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JODHPUR, RAJASTHAN
Posted:
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Closed:
25 February 2025
GEM
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Historical Data
Required Documents
1
GST Registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar repair/overhaul services
4
Financial statements demonstrating financial viability
5
EMD/Security deposit details (if applicable per tender terms)
6
OEM authorization or certification proving service capability
7
Documentation proving local presence in Jammu & Kashmir
8
Technical bid documents outlining service support structure
Frequently Asked Questions
Key insights about JAMMU AND KASHMIR tender market
How to bid for the Indian Army printers repair tender in Kupwara JK 2026?
Bidders must establish a local JK service office with documentary proof, provide a dedicated toll-free support line and an escalation matrix, and submit standard bidder documents (GST, PAN, experience, financials, OEM authorizations). As the BOQ shows zero items, emphasis is on service capability, response times, and on-site repair feasibility.
What documents are required for the Kupwara printers repair tender in JK?
Submit GST certificate, PAN card, completed experience certificates for similar repair/overhaul work, financial statements, any required EMD details, OEM authorizations, and evidence of a local JK service presence. Technical bid should detail service support structure and escalation contacts.
What are the minimum eligibility criteria for JK Army service bids 2026?
Eligibility includes a local Jammu & Kashmir office, a dedicated toll-free service line, and an escalation matrix. Proven experience in repairing computer printers and UPS systems is preferred; the tender emphasizes service capability and on-site support at Buyer Premises in Kupwara.
What is the delivery/response expectation for on-site printer repair in JK?
The contract requires on-site repair/overhaul at Buyer Premises in Kupwara, with a defined service support framework (toll-free line and escalation matrix). Exact response times will be clarified in the detailed tender; bidders must align with Army-level service standards.
What are the payment terms for the Indian Army procurement in JK?
Payment terms are not specified in the available data. bidders should review the detailed tender document for defined terms, including any milestones, invoicing, and acceptance criteria tied to completion of repair/overhaul services.
What standards or certifications are required for this service tender in JK?
The tender data does not list explicit standards; bidders should provide OEM authorizations and demonstrate capability to service computer printers and UPS modular systems. Local presence and support infrastructure are central evaluation criteria.
How does the BOQ impact bidding for this Kupwara tender 2026?
BOQ shows 0 items, indicating a service-led contract rather than material provision. Bidders should emphasize maintenance capabilities, response times, and local service presence, supported by robust service-level documentation and escalation procedures.
What is the estimated value and scope for the Kupwara Army service tender?
Estimated value is ₹39,712.0 for Repair/Overhaul of Computer Printers and Online UPS Modular Type. Scope focuses on service and support delivery at Buyer Premises in Kupwara, JK, with mandatory local office and dedicated service channels.
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Documents 7
GeM-Bidding-9517022.pdf
Main Document
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS