Annual Maintenance Service( Hardware Security Module) - Hardware Security Module (HSM)
Council Of Scientific And Industrial Research (csir)
CHENNAI, TAMIL NADU
Bid Publish Date
15-Jun-2026, 5:50 pm
Bid End Date
24-Jun-2026, 6:00 pm
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The Central Bureau Of Investigation (CBI), Department Of Personnel And Training, seeks an Annual Maintenance Service (Hardware Security Module) related to surveillance, for the city of CHENNAI, TAMIL NADU. The procurement scope is AMS for a Hardware Security Module with no BOQ items disclosed, and an unspecified estimated value or EMD. The tender emphasizes flexible scope under generic terms (50% up/down) and requires bidders to acknowledge possible contract quantity or duration changes. This opportunity is positioned as a maintenance service contract within the security surveillance category, with no start or end dates disclosed. Bidders should anticipate contractual adjustments rather than a fixed fixed-price, based on the buyer’s 50% option clause.
Product/Service: Annual Maintenance Service for Hardware Security Module
Location: CHENNAI, TAMIL NADU
Estimated value: Not disclosed
EMD: Not disclosed
BOQ items: Not available
Contract flexibility: 50% quantity/duration increase/decrease
Experience/Eligibility: Not specified; bidder must avoid liquidation or bankruptcy
50% quantity/duration adjustment option by buyer
No explicit EMD or payment terms provided
No BOQ or delivery milestones disclosed
Not specified in data; bidders should seek clarification during bid submission
Not specified in data; AMC scope implies ongoing maintenance rather than fixed delivery dates
Not specified in data; bidders should confirm any LD or performance bond during clarifications
Not under liquidation or bankruptcy
Ability to perform annual maintenance for Hardware Security Module in surveillance setups
Compliance with any future clarified EMD, warranty, and documentation requirements
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service( Hardware Security Module) - surveillance
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
Council Of Scientific And Industrial Research (csir)
CHENNAI, TAMIL NADU
Indian Council Of Agricultural Research (icar)
CENTRAL DELHI, DELHI
Controller General Of Defence Accounts
Indian Army
BANGALORE, KARNATAKA
National Skill Development Corporation
WEST DELHI, DELHI
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Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about TAMIL NADU tender market
Bidders should review the lack of explicit specifications and prepare a robust AMC proposal highlighting hardware maintenance capabilities, service response times, and capacity to handle Hardware Security Modules. Clarify EMD expectations, 50% scope adjustment terms, and ensure compliance with anti-liquidation declarations.
Although the tender data does not list documents, bidders typically submit GST certificate, PAN, company profile, financial statements, past AMC experience, and an undertaking against liquidation. OEM authorizations and technical compliance statements may be required during clarification.
The buyer may increase or decrease the contract quantity or duration by up to 50%. Vendors must accept revised scope; for lumpsum-based services, the scope and value may expand with the seller’s consent, influencing pricing and delivery commitments.
The tender data does not specify a fixed delivery window. Expect an ongoing maintenance service contract with periodic service visits and responsive support; confirm service level agreements and uptime guarantees during bid clarifications.
The data does not list specific standards; bidders should prepare ISO/IEC and security hygiene certifications typical for hardware maintenance, plus any organization-specific compliance. Seek explicit standard references during tender clarifications.
Ensure non-liquidation status, provide an undertaking, and be prepared to demonstrate capability in hardware security maintenance for surveillance modules. Await clarification on EMD and annual turnover requirements from the buyer during the inquiry window.
The procurement location is CHENNAI, TAMIL NADU (600001). Bidders should tailor service capability to local regulatory conditions, provide local support arrangements, and ensure timely site access for security hardware AMS activities.
The scope is described as Annual Maintenance Service for a Hardware Security Module within surveillance operations. The exact hardware model, parts, and service intervals are not disclosed; bidders should propose a comprehensive AMS covering preventive maintenance, fault resolution, and on-site support with defined SLAs.
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GEM_GENERAL_TERMS_AND_CONDITIONS