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Central Bureau of Investigation Surveillance Hardware Security Module AMS Tender Chennai Tamil Nadu 2026

Bid Publish Date

15-Jun-2026, 5:50 pm

Bid End Date

24-Jun-2026, 6:00 pm

Progress

Issue15-Jun-2026, 5:50 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

Tender Overview

The Central Bureau Of Investigation (CBI), Department Of Personnel And Training, seeks an Annual Maintenance Service (Hardware Security Module) related to surveillance, for the city of CHENNAI, TAMIL NADU. The procurement scope is AMS for a Hardware Security Module with no BOQ items disclosed, and an unspecified estimated value or EMD. The tender emphasizes flexible scope under generic terms (50% up/down) and requires bidders to acknowledge possible contract quantity or duration changes. This opportunity is positioned as a maintenance service contract within the security surveillance category, with no start or end dates disclosed. Bidders should anticipate contractual adjustments rather than a fixed fixed-price, based on the buyer’s 50% option clause.

Technical Specifications & Requirements

  • Category: Annual Maintenance Service (Hardware Security Module) for surveillance systems
  • Location: CHENNAI, TAMIL NADU (600001)
  • Specifications: No explicit technical specs or BOQ items provided in the tender data
  • Contract type: Likely Lumpsum-based service contract with potential scope expansion up to 50% by the buyer with consent
  • Standards/ Certifications: Not specified in the data; bidders should anticipate compliance with standard AMC expectations for hardware security components and relevant vendor assurances
  • Competitive considerations: The absence of defined items suggests a broad maintenance capability requirement and responsiveness to contract modifications

Terms, Conditions & Eligibility

  • 50% option clause: Buyer may increase/decrease contract quantity or duration up to 50% at contract issue or thereafter; service providers must accept revised scope
  • Financial standing: Bidder must not be under liquidation or bankruptcy; bidder must upload an undertaking to this effect
  • Documentation: No explicit list of required bid documents is provided in the data; bidders should prepare standard AMC bid packages including company credentials and service capabilities
  • BOQ: No items listed; no delivery milestones or payment terms are specified in the tender data
  • Compliance: No specific EMD, warranty, or penalty terms are disclosed; bidders should seek clarifications during bid submission

Key Specifications

  • Product/Service: Annual Maintenance Service for Hardware Security Module

  • Location: CHENNAI, TAMIL NADU

  • Estimated value: Not disclosed

  • EMD: Not disclosed

  • BOQ items: Not available

  • Contract flexibility: 50% quantity/duration increase/decrease

  • Experience/Eligibility: Not specified; bidder must avoid liquidation or bankruptcy

Terms & Conditions

  • 50% quantity/duration adjustment option by buyer

  • No explicit EMD or payment terms provided

  • No BOQ or delivery milestones disclosed

Important Clauses

Payment Terms

Not specified in data; bidders should seek clarification during bid submission

Delivery Schedule

Not specified in data; AMC scope implies ongoing maintenance rather than fixed delivery dates

Penalties/Liquidated Damages

Not specified in data; bidders should confirm any LD or performance bond during clarifications

Bidder Eligibility

  • Not under liquidation or bankruptcy

  • Ability to perform annual maintenance for Hardware Security Module in surveillance setups

  • Compliance with any future clarified EMD, warranty, and documentation requirements

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service( Hardware Security Module) - surveillance

Authority Records

MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONSPERSONNEL AND TRAINING DEPARTMENT

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Documents 5

GeM-Bidding-9470675.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for the Hardware Security Module AMS tender in Chennai?

Bidders should review the lack of explicit specifications and prepare a robust AMC proposal highlighting hardware maintenance capabilities, service response times, and capacity to handle Hardware Security Modules. Clarify EMD expectations, 50% scope adjustment terms, and ensure compliance with anti-liquidation declarations.

What documents are required for CBI hardware security AMS submission?

Although the tender data does not list documents, bidders typically submit GST certificate, PAN, company profile, financial statements, past AMC experience, and an undertaking against liquidation. OEM authorizations and technical compliance statements may be required during clarification.

What are the 50% adjustment terms for the CBI tender in Chennai?

The buyer may increase or decrease the contract quantity or duration by up to 50%. Vendors must accept revised scope; for lumpsum-based services, the scope and value may expand with the seller’s consent, influencing pricing and delivery commitments.

What is the expected delivery or service timeline for Chennai AMC?

The tender data does not specify a fixed delivery window. Expect an ongoing maintenance service contract with periodic service visits and responsive support; confirm service level agreements and uptime guarantees during bid clarifications.

What standards or certifications are required for hardware AMS bidding?

The data does not list specific standards; bidders should prepare ISO/IEC and security hygiene certifications typical for hardware maintenance, plus any organization-specific compliance. Seek explicit standard references during tender clarifications.

How to verify eligibility for the CBI hardware maintenance tender?

Ensure non-liquidation status, provide an undertaking, and be prepared to demonstrate capability in hardware security maintenance for surveillance modules. Await clarification on EMD and annual turnover requirements from the buyer during the inquiry window.

What is the procurement location for Hardware Security Module maintenance?

The procurement location is CHENNAI, TAMIL NADU (600001). Bidders should tailor service capability to local regulatory conditions, provide local support arrangements, and ensure timely site access for security hardware AMS activities.

What is the overall scope of work for the Hardware Security Module AMS?

The scope is described as Annual Maintenance Service for a Hardware Security Module within surveillance operations. The exact hardware model, parts, and service intervals are not disclosed; bidders should propose a comprehensive AMS covering preventive maintenance, fault resolution, and on-site support with defined SLAs.

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