Custom Bid for Services - ----
Bharat Heavy Electricals Limited (bhel)
UDHAM SINGH NAGAR, UTTARAKHAND
Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: Sardar Vallabhbhai Patel National Police Academy (Central Police Organisation) in Hyderabad, Telangana. Procurement: CAMC for various capacity UPS systems. EMD: ₹99,500. Bidders must demonstrate a service footprint in the state, with a Hyderabad/Secunderabad service center and dedicated support. Site visit is mandatory to assess UPS locations and condition. 60 KVA UPS capability and standby reserves are required during AMC. Contact for site access and escalation details is provided in the ATC. This tender emphasizes immediate local service availability, laboured licensing, and adherence to SLA norms with responsive support channels.
CAMC scope for UPS up to 60 KVA
Spare/standby UPS provision: 10/20/40/60 KVA
Local service center requirement: Hyderabad/Secunderabad
3 years government/central agency experience
Site visitation prior to bidding
Dedicated toll-free service number and escalation matrix
EMD of ₹99,500 required with bid
3 years govt/central agency experience mandatory
Hyderabad service center and labour license mandatory
Site visit compulsory before bid submission
Spare UPS inventory to be supplied during AMC
Contract terms require AMC payments as per SLA; exact schedule not provided
AMC to commence post-award; delivery/response times aligned with SLA; details not specified
Penalties linked to service SLA breaches; exact LD rate not disclosed
Minimum 3 years of relevant field experience with government agencies
Capability to service 60 KVA UPS with attached proof
Hyderabad/Secunderabad service center presence and Govt. labour license
Bharat Heavy Electricals Limited (bhel)
UDHAM SINGH NAGAR, UTTARAKHAND
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GST registration certificate
Permanent Account Number (PAN) card
Past experience proof: contract copy + invoice or client execution certificate
Financial statements or turnover proof demonstrating stability
EMD submission receipt (₹99,500) or equivalent
Technical bid documents and OEM authorizations (if applicable)
Labour license document
Proof of Hyderabad/Secunderabad service center
Work orders for UPS capacity up to 60 KVA
Key insights about TELANGANA tender market
Bidders must demonstrate 3+ years of govt/central agency experience, provide a labour license, and show Hyderabad service center. Include EMD ₹99,500 and site visit evidence. Submit work orders for up to 60 KVA UPS and spare 10/20/40/60 KVA units, with escalation and toll-free support details.
Required docs include GST, PAN, EMD receipt, past experience proofs (contracts/invoices or client certificates), financial statements, technical bid, OEM authorizations if any, labour license, and proof of Hyderabad service center presence.
The bidder must handle UPS systems up to 60 KVA; AMC must include preventive maintenance and break/fix services, with standby stock of 10/20/40/60 KVA units during the AMC period.
Site visit is mandatory to assess UPS conditions and location before bid submission. Coordinate via email [email protected] or call 040-24234476 (9 AM–6 PM). Documentation of visit results should be included in the bid.
The EMD is ₹99,500. Ensure payment as per the specified method in the terms; attach the EMD receipt with the technical bid to avoid rejection.
Bidder must hold a valid Govt. labour license and maintain a physical service center in Hyderabad/Secunderabad. Provide copies and address proof within the bid package.
Bidders must provide a dedicated toll-free support number and a detailed escalation matrix with telephone contacts. SLA adherence and response times should be included in the technical bid and contract.
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PAYMENT
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OTHER
SCOPE_OF_WORK
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS