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Open Tender for Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup in NORTH DELHI, DELHI

Bid Publish Date

30-Oct-2025, 11:12 am

Bid End Date

21-Nov-2025, 4:00 pm

EMD

₹2,86,00,000

Value

₹1,42,85,56,800

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Progress

Issue30-Oct-2025, 11:12 am
Technical21-11-2025 15:30:41
Financial
Award28-Jan-2026, 1:47 am
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Quantity

234

Bid Type

Two Packet Bid

Categories 2

A tender has been published for Directorate Of Extension Department Of Agriculturecooperation & Farmers Welfare Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup in NORTH DELHI, DELHI. Quantity: 234 by. Submission Deadline: 21-11-2025 16: 00: 00. Check eligibility and apply.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup

Authority Records

MINISTRY OF AGRICULTURE AND FARMERS WELFAREAGRICULTURE COOPERATION AND FARMERS WELFARE DEPARTMENT

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Documents 7

GeM-Bidding-8528161.pdf

Main Document

Other Documents

OTHER

BOQ Document

BOQ

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Technical Specification/Buyer Specification Document

TECHNICAL

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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5 found

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Posted: 14 January 2026
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Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite

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Posted: 7 October 2025
Closed: 14 October 2025
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Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite

Delhi Development Authority

WEST DELHI, DELHI

Posted: 26 September 2025
Closed: 16 October 2025
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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

2 Updates
#1

Update

14-Nov-2025
#2

Update

14-Nov-2025

Extended Deadline

21-Nov-2025, 4:00 pm

Opening Date

21-Nov-2025, 4:30 pm

Technical Results

S.No Seller Date Status
1
DIGITIDE SOLUTIONS LIMITED   Under PMA
21-11-2025 15:30:41
2
DR I T M PRIVATE LIMITED   Under PMA
21-11-2025 15:26:16
3
NSB BPO SOLUTIONS PRIVATE LIMITED   Under PMA
21-11-2025 15:54:42
4
VISION PLUS SECURITY CONTROL LIMITED   Under PMA
21-11-2025 15:51:39

Financial Results

Rank Seller Price Item
L1
DR I T M PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup
L2
VISION PLUS SECURITY CONTROL LIMITED   Under PMA
Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup
L3
DIGITIDE SOLUTIONS LIMITED   Under PMA
Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup

Contract / Result Documents 1

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