Jail Puducherry Computer Monitor Procurement 2025 – Wall-Mountable LCD/LED Monitors with On‑Site Warranty and Tamil Nadu Standards
Bid Publish Date
05-Jan-2026, 10:45 am
Bid End Date
23-Jan-2026, 6:00 pm
Location
Progress
Key Highlights
- • Explicit requirement for a dedicated toll-free service line and an escalation matrix for service support
- • Mandatory presence of a Functional Service Centre in the State of each consignee location or a 30-day establishment window post-award
- • Imported monitor products must have an Indian office of the OEM or Authorized Seller for after-sales service
- • Scope includes Supply, Installation, Testing and Commissioning (SITC) of monitors
- • Wall-mount compatibility and ergonomic adjustment capability are highlighted features
- • Payment to be released after evidence of a functioning service centre; detailed warranty terms to be provided
Tender Overview
Organization: Jail Puducherry. Product: Computer Monitor (V2). Procurement scope: Supply, Installation, Testing and Commissioning of monitors. Location: Puducherry, India. Estimated value / EMD: Not disclosed. Key differentiator: Wall-mount capability and ergonomic adjustments; on-site warranty clause available. This tender emphasizes complete lifecycle support including escalation matrix and dedicated service channels, with a readiness to establish state-level service centers if required.
Technical Specifications & Requirements
- Panel Type: not disclosed
- Underlying Display Technology: not disclosed
- Screen Surface: not disclosed
- Screen Form Factor: not disclosed
- Curvature (Radius): not disclosed
- Diagonal Screen Size (cm): not disclosed
- Maximum Resolution (Horizontal x Vertical Pixels): not disclosed
- Brightness (Nits): not disclosed
- Ports: not disclosed
- Features: not disclosed
- Wall-mounted capability: Yes
- Ergonomic Adjustments Supported: Yes
- On Site Warranty (in Year): not disclosed
- Delivery & Installation: Scope includes installation, testing and commissioning; no delivery timeline specified in the data provided.
Terms, Conditions & Eligibility
- EMD: Not specified in the available data
- Service & Support: Escalation matrix required; dedicated toll-free number for service support
- Service Centre Availability: Functional service centre required in each consignee state; if absent, must be established within 30 days of award; payment contingent on documentary evidence of a functioning centre
- Import Rule: For imported products, OEM or authorized seller must have an registered Indian office for after-sales service; certificate to be submitted
- Scope of Supply: Bid price to include all costs; SITC (Supply, Installation, Testing, Commissioning)
- Warranty & Penalties: On-site warranty terms to be provided; penalty/LD terms not specified in the available data
- Documentation: Proof of service capability and OEM authorization may be required at bid submission
- Delivery Terms: Not clearly defined in the available data; installation and commissioning imply delivery to site
- These terms collectively indicate emphasis on post-sales service readiness and local presence, with a clear need for governance around service escalation and warranty fulfilment.
Key Specifications
-
Product: Computer Monitor (V2) with wall-mount capability
-
Delivery scope includes: Supply, Installation, Testing and Commissioning
-
Service requirements: Escalation matrix and dedicated toll-free support
-
Service centre requirement: In-state presence; 30-day establishment window post-award
-
Import condition: Indian office for OEM/Authorized Seller with after-sales support
Terms & Conditions
-
SITC scope included; all costs must be in bid price
-
Service support must include a toll-free number and escalation matrix
-
Functional service centre to be established within 30 days if not existing
Important Clauses
Payment Terms
Payment release linked to documentary evidence of a functional service centre in the consignee state; detailed terms in tender to be followed
Delivery Schedule
Installation and commissioning included; exact delivery timeline not provided in data
Penalties/Liquidated Damages
Not specified in available data; check tender terms for LD/penalty provisions
Bidder Eligibility
-
demostrar capacidad para SITC de monitores con garantía y soporte post-venta
-
OEM authorization or Indian office for imported products
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Presencia o capacidad de establecer centro de servicio en estado del Consignee en 30 días
Tender Data
Bid Details
Quantity
5
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Requirements
OEM Avg. Turnover
2
Past Performance
80 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Computer Monitor (V2) (Q2)
Authority Records
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Documents 3
GeM-Bidding-8774889.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar SITC of computer monitors
Financial statements or turnover proof
EMD/Security deposit documents (as applicable per tender terms)
Technical bid documents demonstrating compliance with monitor specifications
OEM authorization certificate or authorized seller certificate
Proof of dedicated service centers or plan to establish within 30 days
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Description of Store | Computer Monitor with a Power Cable and/or Adapter |
| Generic | Panel Type | In Plane Switching (IPS) |
| Generic | Underlying Display Technology | LED Backlit LCD (Liquid Crystal Display) |
| Generic | Screen Surface | Matte finish |
| Generic | Screen Form Factor | Flat |
| Generic | Curvature (Radius) | Not Applicable |
| Dimension | Diagonal Screen Size (in cm) | 53.1 to 58, 58.1 to 63, 63.1 to 68, 68.1 to 73, 73.1 to 78, 78.1 to 83, 83.1 to 88, 88.1 to 93, 93.1 to 98, 98.1 to 108, 108.1 to 113, 113.1 to 118, 118.1, to 123, 123.1 to 128, 128.1 to 133, 133.1 to 138, 138.1 to 143, 143.1 to 148, 148.1 to 153, 153.1 to 158, 158.1 to 163, 163.1 to 168 Or higher |
| Dimension | Maximum Resolution (Horizontal x Vertical Pixels) | 1920 × 1080 (Full HD/FHD/1080p) |
| Dimension | Brightness (in Nits) | 200 to 250 |
| Connectivity Ports | Ports | 1 x DisplayPort, 1 x HDMI, 1 x VGA |
| Features | Features | Integrated Speakers, Not Applicable |
| Features | Monitor can be wall-mounted | Yes |
| Features | Ergonomic Adjustments Supported | Tilt (Up/Down) |
| Certification and Warranty | On Site Warranty (in Year) | 3 |
Frequently Asked Questions
Key insights about PUDUCHERRY tender market
How to bid for computer monitor tender in Puducherry 2025
Bidders should submit GST, PAN, experience certificates, financials, EMD documents, and OEM authorization. The tender requires SITC of monitors with wall-mount capability and service support via a dedicated toll-free number; ensure Indian office for imported products and establish a state service centre within 30 days of award.
What documents are required for Puducherry monitor procurement bid 2025
Required documents include GST certificate, PAN, experience certificates for SITC, financial statements, EMD or security deposit, technical bid, OEM authorization, and proof of a local service centre or plan to establish within 30 days of award.
What are the technical monitor specifications sought in this tender Puducherry
The tender specifies wall-mountable monitors with on-site warranty; exact panel type, display technology, resolution, brightness, ports, and diagonal size are not disclosed in the available data. Bidders must confirm compliance with wall-mount and ergonomic adjustment features in the technical bid.
When is the delivery and installation timeline for Puducherry monitor tender
Exact delivery dates are not provided in the summary. The scope includes Supply, Installation, Testing and Commissioning, with a requirement to establish a state service centre within 30 days if not already present.
What are the payment terms for Jail Puducherry monitor supply contract 2025
Payment terms are tied to submission of documentary evidence of a functional service centre and adherence to SITC scope; the precise percentage and schedule will be defined in the tender terms and conditions after bid submission.
What is the EMD amount or requirement for this Puducherry tender
The available data does not specify the EMD amount; bidders should refer to the tender terms for the exact EMD percentage or amount and acceptable payment method.
Are imported monitors allowed and what is needed for after-sales service Puducherry
Imported monitors require OEM or Authorized Seller with a registered Indian office for after-sales service; submit the corresponding authorization/certificate during bid submission and ensure local service support is documented.
What are the warranty expectations for the monitor procurement in Puducherry
The bid requires on-site warranty; however, the exact duration is not disclosed here. Bidders should provide a clear on-site warranty period in the technical bid and confirm service commitments with escalation processes.