Annual Maintenance service-AIR CONDITIONER,Annual Maintenance service-AIR CONDITIONER,Annual Mainte
Bharat Heavy Electricals Limited (bhel)
CENTRAL DELHI, DELHI
Bid Publish Date
12-Jun-2026, 9:38 pm
Bid End Date
23-Jun-2026, 10:00 am
Location
Progress
Quantity
20
Bid Type
Two Packet Bid
The Delhi Public Library invites bids for Annual Maintenance service - AIR CONDITIONER covering air conditioners at 7 branches across Delhi. There is no listed estimated value or EMD in the provided data, but the scope encompasses ongoing service support within the DPL network in Central Delhi, 110002. A key differentiator is the flexible scope clause allowing up to 50% adjustments in contract quantity or duration at issue and post-issuance, subject to consent. An on-ground audit of installed ACs at each branch is implied by the SOW attachments note. The tender emphasizes the presence of a local service office in the consignee’s state plus a dedicated toll-free support line to ensure prompt service.
Air conditioner maintenance for 7 Delhi branches
No explicit technical specs listed in BOQ (verify asset locations from attached file)
SOW allows contract extension up to 6 months with mutual consent
Delivery/support must have dedicated toll-free numbers and escalation matrix
Past experience proofs acceptable as per clause
50% quantity/duration flexibility at contract issue and post-issuance
Local service office requirement in consignee state with documentary proof
Extension of contract duration up to 6 months on performance
Dedicated toll-free service line and escalation matrix mandatory
Past experience proof via contracts, invoices, or client certificates
Not specified in data; bidders should anticipate standard government MSP terms with service-based invoicing
Service availability for 7 branches; delivery adherence tied to branch asset locations listed in bid attachments
Not specified; bidders should review escalation and performance clauses in the final contract
Experience in AC maintenance for government or public library networks
Demonstrated local service capability in Delhi state
Ability to provide toll-free support and escalation matrix
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service-AIR CONDITIONER
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Bharat Heavy Electricals Limited (bhel)
CENTRAL DELHI, DELHI
Powergrid Energy Services Ltd
SITAMARHI, BIHAR
N/a
Power Grid Corporation Of India Limited
BANGALORE, KARNATAKA
Directorate General Of Training
CHENNAI, TAMIL NADU
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GST registration certificate
PAN card
Past experience proof: contract copies with invoices and client execution certificates
Financial statements or evidence of financial capability
OEM authorization or proof of service partnership
Documents evidencing dedicated toll-free service numbers and escalation matrix
Proof of local service office in the consignor's state
Any technical compliance certificates related to AC maintenance (if available)
Key insights about DELHI tender market
Bidders must submit GST, PAN, past experience proofs (contracts or client certificates), financial statements, and OEM authorizations. Ensure a local Delhi service office exists, provide a toll-free support number, and attach a detailed escalation matrix. The tender allows up to 50% quantity/duration adjustments and a possible 6-month extension.
Required documents include GST certificate, PAN, proof of past experience (contract + invoices or client execution certificate), financial statements, OEM authorization, and evidence of a dedicated toll-free service line plus escalation matrix. Ensure documentary evidence of a local Delhi service office is provided.
No explicit IS/ISO specification listed; bidders should rely on typical library AC maintenance standards, provide service capabilities for 7 branches, and attach asset location verification from the bid attachments. Ensure timely service and documented branch-wise asset detail.
The SOW permits extension up to 6 months beyond the initial term, contingent on satisfactory performance and mutual consent between the library and the bidder. Track performance metrics and obtain written agreement before extension.
Bidders must provide a dedicated toll-free service number and an escalation matrix with 9/11 phone lines for service support. Ensure prompt response times and accessibility for all 7 library branches across Delhi.
The buyer can increase or decrease the contract quantity or duration up to 50 percent at the time of issue and post-issuance, with bidder consent. For lump-sum contracts, scope and value can increase up to 50 percent with provider agreement.
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