Bharat Electronics Limited BEL Internet Leased Line Tender Bangalore Karnataka 99% Uptime ISI Standards 2025
Bharat Electronics Limited (bel)
BANGALORE, KARNATAKA
Progress
Quantity
1
Bid Type
Two Packet Bid
Bharat Electronics Limited (bel), under the Department of Defence Production, located in BANGALORE, KARNATAKA invites bids for Internet Bandwidth and Replication Service – Leased Line (Point to Point) with a National Long Distance (NLD) footprint of 45 (link capacity unspecified). The procurement centers on a single bandwidth solution delivered to BEL’s network with a focus on SLA-driven uptime and post-sale support. The award is on an Overall L1 basis, with GST-compliant invoicing and a single bandwidth bid format due to portal constraints. A dedicated support line and escalation matrix are required. Key differentiators include strict uptime targets and a binding SLA framework.
Service category: Internet bandwidth & replication via Leased Line (Point to Point) with NLD access
Bandwidth scope: single bandwidth, multi-location submissions allowed in price bid format
Performance: minimum 99% uptime; SLA penalties align with service levels
Support: dedicated toll-free number; formal escalation matrix for service failure
Tax/compliance: GSTIN-based invoicing; GST reflected in BEL GST Portal (GSTR2B)
EMD/financial health: bidder must not be in liquidation or bankruptcy
GST compliance: GSTIN on invoices; BEL GST Portal reflection required
Delivery & SLA: 99% uptime; SLA-based penalties; single point of contact for support
Invoices must include GSTIN and will be released only after GST reflection in BEL GST Portal; payment terms align with contract orders and penalties for tax non-compliance.
Implementation must meet 99% uptime SLA; bid format accommodates multi-location bandwidth per RFP constraints; single bandwidth awarded on overall L1.
Penalties apply for uptime below 99%; no penalty for uptime ≥ 99%; quarterly evaluation of service levels.
Not under liquidation, court receivership, or bankruptcy
Must maintain GST registration and provide GSTIN-based invoicing
Proven capability to deliver dedicated 99% uptime Leased Line with SLAs
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Internet Bandwidth and Replication Service - Leased Line( Point to Point); Goverment Service provider; NA; National long Distance (NLD); 45
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Main Document
BOQ
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Bharat Electronics Limited (bel)
BANGALORE, KARNATAKA
Bharat Electronics Limited (bel)
BANGALORE, KARNATAKA
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GST certificate
PAN card
Experience certificates (similar Leased Line projects)
Financial statements
EMD/Security deposit documents
Technical bid documents
OEM authorizations (if applicable)
Extended Deadline
05-Jun-2026, 12:00 pm
Opening Date
05-Jun-2026, 12:30 pm
Key insights about KARNATAKA tender market
To bid, prepare GST-compliant invoices and submit an Overall L1 price bid for single bandwidth with NLD access. Include dedicated support details, escalation matrix, and ensure you meet 99% uptime SLA requirements. Ensure GSTIN matches on the contract order and invoices.
Required documents include GST certificate, PAN card, experience certificates for similar Leased Line projects, recent financial statements, EMD/Security deposit details, OEM authorizations (if applicable), and technical bid documents proving capability to meet 99% uptime uptime SLA.
Penalties apply when uptime falls below 99% per quarter. If uptime is 99% or higher, no penalty is charged. The SLA defines measurement from complaint registration to restoration; penalties are assessed per link/circuit.
Invoices must include your GSTIN; BEL will release GST amounts only after reflecting the GST on BEL GST Portal (GSTR2B). Non-compliance may lead to deductions or penalties; ensure timely tax payments to the government.
Awards are based on Overall L1 pricing across the price bid format, as portal constraints require submission for multi-location bandwidth. However, the contract references a single bandwidth award with stringent SLA commitments.
Provide a dedicated toll-free support number and a formal escalation matrix. The bidder must establish a single point of contact for implementation, coordination, and fault lodging, with uptime tracking and complaint-based restoration timelines.
Bidders must commit to minimum 99% uptime, with SLA-based penalties for outages. Include explicit uptime measurement methodology, fault logging procedures, and restoration timelines within the SLA to demonstrate compliance.
The RFP allows multi-location bandwidth bids but requires submission in the price bid format. Ensure you clearly map each location’s bandwidth, provide a consolidated overall L1 price, and attach a compliant technical bid addressing all locations.
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Main Document
BOQ
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS