Directorate Of Higher Education Maharashtra Integrated Security Surveillance System Service Tender 2026

Tender Overview

The Directorate Of Higher Education, Maharashtra, seeks an Integrated Security Surveillance System Service encompassing features such as FR-based attendance, Network Attached Storage (NAS), optimized security footage, and Role-Based Access Control (RBAC), with online application support. The tender magnitude includes an EMD of ₹60,000 and a flexible quantity/duration adjustment cap of 25%, applicable at contract issuance but binding on bidders for revised terms. A service office must exist within the consignee state, and bidders should provide a toll-free service contact. The procurement emphasizes on-site support and a robust escalation path. This tender targets security and surveillance service providers capable of deploying a state-wide solution for higher education facilities in Maharashtra.

Technical Specifications & Requirements

• EMD: ₹60,000 via Demand Draft (DD) in favor of SIMSREE, Mumbai; scanned DD proof required with bid; hardcopy due within 5 days of bid end/opening.
• Category/Scope: Integrated security surveillance system service with features including FR based attendance, RBAC, NAS, and high-security footage management; online application support implied.
• Service Provision: Must maintain a dedicated office in Maharashtra; provide dedicated toll-free service support; supply an escalation matrix for contact numbers.
• Contract Variability: Option clause allows a 25% increase/decrease in contract quantity or duration at contract issue and post-issue adjustments.
• Documentation: Upload required certificates and documents; failure to upload may result in bid rejection per ATC/Corrigendum.
• Delivery/Support: Service provider must demonstrate post-sale support capability within the state; evidence to be submitted.

Terms, Conditions & Eligibility

• EMD: ₹60,000 payable via Account Payee DD to SIMSREE, Mumbai; DD copy uploaded with bid; hardcopy delivery within 5 days of bid end/opening.
• Office Location: Service provider must have an office in Maharashtra (consignee state).
• Support: Bidder must offer a dedicated toll-free service number and a formal escalation matrix.
• Documentation: Upload all certificates/documents requested in Bid Document/ATC/Corrigendum.
• Quantity/Duration Flexibility: Accept revised contract quantity or duration up to 25%; bidder acceptance required.
• Delivery/SLA: SLA specifics are contained in the attached BID ATC document; refer to that for performance expectations.