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GEM

Directorate Of Higher Education Maharashtra Integrated Security Surveillance System Service Tender 2026

Bid Publish Date

10-Feb-2026, 10:59 am

Bid End Date

21-Feb-2026, 12:00 pm

EMD

₹60,000

Progress

Issue10-Feb-2026, 10:59 am
Technical19-02-2026 17:13:59
Financial
AwardCompleted
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Quantity

1

Bid Type

Two Packet Bid

Categories 22

Tender Overview

The Directorate Of Higher Education, Maharashtra, seeks an Integrated Security Surveillance System Service encompassing features such as FR-based attendance, Network Attached Storage (NAS), optimized security footage, and Role-Based Access Control (RBAC), with online application support. The tender magnitude includes an EMD of ₹60,000 and a flexible quantity/duration adjustment cap of 25%, applicable at contract issuance but binding on bidders for revised terms. A service office must exist within the consignee state, and bidders should provide a toll-free service contact. The procurement emphasizes on-site support and a robust escalation path. This tender targets security and surveillance service providers capable of deploying a state-wide solution for higher education facilities in Maharashtra.

Technical Specifications & Requirements

  • EMD: ₹60,000 via Demand Draft (DD) in favor of SIMSREE, Mumbai; scanned DD proof required with bid; hardcopy due within 5 days of bid end/opening.
  • Category/Scope: Integrated security surveillance system service with features including FR based attendance, RBAC, NAS, and high-security footage management; online application support implied.
  • Service Provision: Must maintain a dedicated office in Maharashtra; provide dedicated toll-free service support; supply an escalation matrix for contact numbers.
  • Contract Variability: Option clause allows a 25% increase/decrease in contract quantity or duration at contract issue and post-issue adjustments.
  • Documentation: Upload required certificates and documents; failure to upload may result in bid rejection per ATC/Corrigendum.
  • Delivery/Support: Service provider must demonstrate post-sale support capability within the state; evidence to be submitted.

Terms, Conditions & Eligibility

  • EMD: ₹60,000 payable via Account Payee DD to SIMSREE, Mumbai; DD copy uploaded with bid; hardcopy delivery within 5 days of bid end/opening.
  • Office Location: Service provider must have an office in Maharashtra (consignee state).
  • Support: Bidder must offer a dedicated toll-free service number and a formal escalation matrix.
  • Documentation: Upload all certificates/documents requested in Bid Document/ATC/Corrigendum.
  • Quantity/Duration Flexibility: Accept revised contract quantity or duration up to 25%; bidder acceptance required.
  • Delivery/SLA: SLA specifics are contained in the attached BID ATC document; refer to that for performance expectations.

Key Specifications

  • Integrated security surveillance service scope: FR-based attendance, NAS, high-security footage, RBAC, online application support

  • EMD amount: ₹60,000 via DD to SIMSREE, Mumbai

  • Delivery/implementation timeline: not specified in data; refer to ATC for SLA

  • Service support: dedicated toll-free number; escalation matrix required

  • Contract flexibility: quantity/duration adjustment up to 25%

Terms & Conditions

  • EMD ₹60,000 via DD to SIMSREE Mumbai with bid submission proof

  • Office must be located in Maharashtra; local service support required

  • 25% quantity/duration variation allowed at contract issue and post-issue

Important Clauses

Payment Terms

EMD of ₹60,000 payable via account payee DD to SIMSREE, with scanned proof uploaded and hardcopy delivered within 5 days of bid end/opening

Delivery Schedule

Delivery/SLA details are in the attached ATC; bidder must align implementation with Maharashtra-based service delivery requirements

Penalties/Liquidated Damages

Penalty/LD terms are defined in the at-tached ATC document; refer to official terms for calculation and timelines

Bidder Eligibility

  • Must have a Maharashtra-based service office with ability to provide on-ground support

  • Demonstrate capability to implement integrated surveillance with RBAC and FR-based attendance

  • Provide required certificates and meet all ATC/Corrigendum documentation requirements

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - FR based Attendance; Network attached storage; Maximum security footage; Buyer’s premises; Role-Based Access Control System (RBAC); Online Application; NA; NA; No

Authority Records

HIGHER AND TECHNICAL EDUCATION DEPARTMENT

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Documents 5

GeM-Bidding-8959037.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

DD-based EMD proof (₹60,000) and scanned copy of the DD; hardcopy to be delivered within 5 days of bid end/opening

2

GST registration certificate

3

PAN card

4

Experience certificates demonstrating relevant security surveillance service capability

5

Financial statements (as required by bid documents)

6

OEM authorization or vendor certifications (if applicable)

7

Proof of Maharashtra office/branch for service delivery

8

Toll-free service contact details and escalation matrix

9

Any other certificates/documents explicitly requested in ATC/Corrigendum

Technical Results

S.No Seller Date Status
1
FACTS ONLINE PRIVATE LIMITED   Under PMA
19-02-2026 17:13:59
2
GATITEK INFOSYSTEM PRIVATE LIMITED   Under PMA
20-02-2026 11:21:38
3
PENTAGON NETWORK SOLUTIONS PRIVATE LIMITED   Under PMA
19-02-2026 11:59:50

Financial Results

Rank Seller Price Item
L1
PENTAGON NETWORK SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - FR based Attendance; Network attached storage; Ma
L2
FACTS ONLINE PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - FR based Attendance; Network attached storage; Ma
L3
GATITEK INFOSYSTEM PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - FR based Attendance; Network attached storage; Ma

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid on the integrated security tender in Maharashtra 2026?

Bidders must submit a DD-based EMD of ₹60,000 to SIMSREE, Mumbai, along with scanned proof; upload all required certificates, and provide evidence of a Maharashtra office. The bid must comply with ATC/Corrigendum and include an escalation matrix and toll-free support details for service.

What documents are required for Maharashtra security surveillance tender?

Required documents include GST certificate, PAN, EMD proof (₹60,000 DD to SIMSREE), experience certificates in similar deployments, financial statements, Maharashtra office proof, OEM authorizations if any, and the escalation matrix/toll-free support information.

What is the EMD amount and its payment method for this tender?

EMD is ₹60,000 payable via Account Payee Demand Draft in favor of SIMSREE, Mumbai. Bidder must upload scanned DD proof, and deliver the hardcopy within 5 days after bid end/opening as per terms.

What are the service support requirements for Maharashtra bidders?

The bidder must provide a dedicated toll-free service number and an explicit escalation matrix. A local Maharashtra service office is required to ensure prompt on-ground support and adherence to SLAs specified in the ATC.

What are the contract quantity/duration adjustment rules in this tender?

There is an option clause allowing a 25% increase or decrease in contract quantity or duration at the time of contract issue; post-issue adjustments can also be up to 25% with bidder acceptance.

Where can I find the detailed SLA and penalties for this procurement?

Refer to the attached BID ATC document for the detailed Service Level Agreement, penalties, and Liquidated Damages terms. The ATC governs delivery timelines, performance metrics, and breach consequences for Maharashtra surveillance deployment.

What is the procurement category for the Maharashtra DIHE tender?

The tender falls under Integrated Security Surveillance System Service with features including FR-based attendance, NAS, RBAC, and online application components, targeting higher education facilities in Maharashtra.

Which organization hosts the Maharashtra security service tender and where to submit?

The Directorate Of Higher Education, Maharashtra, hosts the tender; submissions must be made following the SIMSREE bid process, including EMD via DD and documentation uploads per ATC/Corrigendum.

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