Employees Provident Fund Organisation Photocopier Maintenance Tender Ludhiana Punjab 2026 Canon OEM Authorized Service

Tender Overview

Employees Provident Fund Organisation (EPFO) in Ludhiana, Punjab invites bids for Annual Maintenance Service of Photocopier Machines (Canon) under OEM authorized service provider terms. Estimated value is ₹75,000 with potential contract scope adjustments up to 50% per ATC. Bidders must establish an office in the Ludhiana District and provide documentary evidence of local presence. The procurement emphasizes authorized service capability, compliance with OEM guidelines, and swift service delivery within district boundaries. This opportunity targets providers with grounded regional support and Canon-certified maintenance capability.

Technical Specifications & Requirements

• Service scope: Annual Maintenance Service for Canon photocopier machines; no formal BOQ items listed.
• Location and coverage: Service provider office in Ludhiana District, Punjab; evidence to be submitted.
• OEM requirement: Manufacturer Authorization from Canon or equivalent OEM confirmation; include provider’s name, designation, address, email, and phone in bid.
• ATC constraints: 50% quantity/duration variation allowed on issue of contract; acceptance of revised scope is mandatory.
• Warranty/SLAs: Not explicitly stated; implied adherence to OEM service standards and timely fault resolution.
• Documentation: Bidders must upload required certificates as per bid document/ATC; non-submission may lead to rejection.
• Eligibility: Local presence and service capability in the consignee state are critical.

Terms & Eligibility

• EMD: Not disclosed in available data; ensure bid documentation aligns with standard EMD practices.
• Experience/Turnover: Evidence of Canon-certified, OEM-authorized service delivery within Punjab recommended (explicit years not provided).
• Delivery/Response: On-site maintenance and prompt fault resolution within Ludhiana district; office-based service capability required.
• Documents: OEM authorization, local office documentary evidence, GST/PAN as applicable, and certificates uploaded per ATC.
• Penalties/ATC: 50% scope adjustment clause; non-compliance may incur rejection or contract amendments.