National Informatics Centre Manpower Outsourcing Services Tender Delhi 2026 – Minimum Wage, Unskilled/Skilled Staff, EMD Details

Tender Overview

The National Informatics Centre (NIC), under the Department of Electronics and Information Technology, seeks Manpower Outsourcing Services with minimum wage for unskilled and skilled personnel (admin, finance/accounts, graduates). Estimated value: ₹8,105,880; EMD: ₹162,118. Location: New Delhi, Delhi (consignee state). Scope includes deployment of contractual staff, with quantity flexible up to 50% per ATC. Key differentiator is compliance with state-based service presence, payroll obligations, and dedicated support. This procurement emphasizes adherence to statutory payroll processes and a robust escalation framework.

Technical Specifications & Requirements

• Office of service provider must be located in the state of consignee (evidence to be submitted).
• Dedicated toll-free service support telephone number required.
• Escalation matrix with direct service-contact numbers to be provided.
• At least 20% of required manpower on the provider’s payroll for at least one year.
• Salaries to be paid by the service provider first, with reimbursement from the buyer along with PF/ESIC documentation and bank statements.
• Duration may be extended up to 6 months beyond initial contract on same terms and conditions with mutual consent; leave entitlement capped at 1 day per month with no carry-forward.
• Mandated single PDF upload of all documents; potential buyer interviews; EMD submission in physical form at the Delhi address.

Terms, Conditions & Eligibility

• EMD: ₹162,118 due in physical form by bid deadline at NIC, CGO Complex, Lodhi Road, New Delhi.
• Offices must operate within the consignee state; payroll and statutory compliance must be verifiable.
• Service provider may reduce manpower as per actual requirements for any calendar month.
• Deployed staff are eligible for up to one casual leave per month; no carry-forward.
• Personal interview of candidates may be conducted; existing contract extensions possible on same rates/terms with mutual consent.
• Payment terms require submission of PF/ESIC documentation and bank statements with salary disbursement records.