Facility Management Services - LumpSum Based - Industrial; Internet Service; Consumables to be prov
Eastern Coalfields Limited
BARDHAMAN, WEST BENGAL
Posted:
4 June 2025
Closed:
14 June 2025
GEM
Tender Overview
The tender is issued by the Gujarat Health & Family Welfare Department for a Facility Management Services – Lump Sum Based contract, including Computer Service Contract and consumables provided by the service provider within the contract cost. With an escalated quantity/duration tolerance of up to 25%, bidders should prepare a comprehensive bid for a service-led package that covers IT maintenance, housekeeping, and related consumables. An on-ground service office in the state of the consignee is required. The contract emphasizes service availability, escalation procedures, and documentary compliance, while allowing an excess settlement mechanism for additional charges within pre-defined limits.
Technical Specifications & Requirements
- Service scope: Facility management plus computer service with inclusive consumables
- Quantity/duration flexibility: up to 25% at bid and contract issuance stages
- Excess settlement: bidders may include additional charges up to a specified percentage of item-level total value; must declare applicability during invoice creation
- Contractor eligibility: bidder must maintain an office in the consignee state and provide an escalation matrix for service support (telephone numbers)
- Documentation: upload of required certificates and documents as per ATC/Corrigendum; non-submission may lead to rejection
- Compliance: maintain electronic service support framework and ensure continuity of operations with clear escalation paths
- Financial health: bidder must certify non-liquidity and non-bankruptcy status with an undertaking
- Service readiness: documented evidence of service capability, work experience, and maintenance support
Terms, Conditions & Eligibility
- Quantity/duration adjustment: up to 25% at contract issue; further adjustments allowed within that cap
- Excess charges: allowed up to the specified excess settlement percentage with supporting documents
- Financial standing: bidder must not be under liquidation or similar proceedings; submit undertaking
- Local presence: an office within the consignee state; provide documentary evidence
- Escalation: furnish service support escalation matrix with contact numbers
- Certifications: upload all required certificates/documents; ATC/Corrigendum terms apply
- Penalties/verification: non-submission leads to rejection; ensure all prerequisites are met for bid validity
