Eastern Railway SUV Cab & Taxi Hiring Tender Howrah West Bengal 24x7 1500 km x 360 hrs 2026

Tender Overview

Eastern Railway invites bids for a Monthly Basis Cab & Taxi Hiring Services – SUV to cover 1500 km x 360 hours with Local 24x7 availability in Howrah, West Bengal 711101. Estimated value approx ₹969,738.00, with an EMD of ₹19,400. The contract supports a flexible quantity/duration adjustment up to 25% at the time of award and post-award. The successful bidder must ensure driver salaries are paid by the service provider, with statutory documents (PF/ESIC) and bank statements furnished along with payments. A dedicated service support channel is required. Past project experience can be demonstrated via client contracts, invoices, or client execution certificates. The BOQ shows no items, signaling a service-only procurement and a focus on staffing and mobility services rather than hardware supply.

• Organization: Eastern Railway; Location: Howrah, West Bengal; Category: Monthly Cab & Taxi Hiring (SUV); Quantity: 1500 km, 360 hours per month; Scope: Local 24x7 taxi service; Estimated value: ₹969,738.00; EMD: ₹19,400.
• Unique aspects: 25% quantity/duration flexibility, FDR/EMD submission options, mandatory certificates upload, and explicit salary payment obligation by the service provider.
• Context: This is a passenger mobility service contract within Indian Railways to ensure reliable, round-the-clock chauffeur-driven SUV support for operations in Howrah.

Technical Specifications & Requirements

• Service type: Monthly basis cab & taxi hiring (SUV) for rail operations in Howrah.
• Coverage: 1500 km monthly and 360 driving hours; availability: Local 24x7.
• Payment support: bidders must ensure payroll for deployed staff; furnish PF/ESIC along with payment proofs.
• EMD/PBG: bidder may submit EMD ₹19,400 via bank deposit; acceptable to use Fixed Deposit Receipt (FDR) in the name of FA & CAO/ER/KOLKATA with mandatory endorsement; scanned copy required at bid time; hard copy within specified delivery window.
• Service support: must offer a dedicated toll-free service line for post-award support.
• Past experience: acceptable documents include client contracts with invoices, execution certificates, or third-party notes.

Terms, Conditions & Eligibility

• EMD: ₹19,400; payment terms require service payroll handling and submission of PF/ESIC receipts.
• Contract flexibility: quantity/duration can vary by up to ±25% at issuance and post-award; bidder must honor revised scope.
• Payment terms: salaries paid by service provider; payment claim follows submission of statutory documents; no cash handling by buyer.
• Delivery obligations: 24x7 local cab availability; adherence to service levels for vehicle readiness and driver attendance.
• Documents: mandatory certificates and documents must be uploaded; non-submission risks rejection.
• Past experience proof: contracts, invoices, or client certifications acceptable as evidence of capability.
• Service support: must provide dedicated/toll-free contact for service issues; OEM/driver support requirements implied.
• Security/compliance: FDR submission accepted; hard copy delivery within 15 days for award; electronic copies due at bid submission.