Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; 250000
N/a
Bid Publish Date
26-May-2026, 4:15 pm
Bid End Date
16-Jun-2026, 5:00 pm
EMD
₹25,000
Value
₹13,89,200
Location
Progress
Quantity
2
Bid Type
Two Packet Bid
Bank Of India invites bids for Annual Maintenance Service covering Desktops, Laptops and Peripherals under the Department Of Financial Services. Estimated value is ₹1,389,200 with an EMD of ₹25,000. Location details are not disclosed in the tender data. The procurement appears to target maintenance and support services rather than new supply, leveraging the AMS framework typical for bank IT assets. The tender includes a notable 50% contract quantity/duration adjustment clause, enabling the buyer to modify scope up to half the original amount. This flexibility is a key differentiator for bidders capable of scalable service delivery.
Product/service: Annual Maintenance Service for Desktops, Laptops and Peripherals
Estimated value: ₹1,389,200
EMD: ₹25,000
Variation clause: 50% increase/decrease in quantity or duration
BOQ: 0 items; no published itemized specs
Not explicitly defined in the tender; bidders should anticipate standard government MSB terms and confirm with the procuring agency during bid submission.
No explicit delivery timeline in the data; AMS typically requires on-site service within defined hours; bidders must verify service window in terms/attachments.
No LD details provided in the summary; check Buyer Added Terms and SLA attachment for LD rates and breach remedies.
Experience in providing annual maintenance services for desktops, laptops and peripherals
Ability to scale service delivery up to 50% variance in scope as per Buyer Terms
Demonstrated financial viability to support an estimated contract value of ₹1,389,200
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; 255
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
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Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC)
Additional Doc 3 (Requested in ATC)
Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about UTTAR PRADESH tender market
Bidders should prepare standard bid documents, ensure GST and PAN validity, and submit an EMD of ₹25,000. The AMS scope covers desktops, laptops and peripherals with a potential 50% variant allowed. Verify vendor eligibility, understand the lack of published BOQ items, and align service capabilities to scalable maintenance requirements.
Submit GST registration, PAN, company incorporation docs, experience certificates for AMS of IT assets, financial statements, EMD proof (DD or online transfer), technical compliance certificates, and OEM authorizations where applicable. Include service capabilities and past performance in desktop/laptop maintenance.
The tender requires an EMD of ₹25,000 to participate. Ensure payment via the prescribed mode and attach bank proof with the bid. EMD secures bid validity and demonstrates bidder seriousness for annual maintenance of desktops, laptops and peripherals.
The Buyer Added Clause allows up to 50% variation in contract quantity or duration at the time of contract issue and post-issuance. Bidders must be prepared to scale service delivery accordingly and adjust pricing within the variance bounds as per contract award.
Scope includes maintenance for Desktops, Laptops and Peripherals. No BOQ items are published, so bidders should demonstrate AMS capabilities across multiple OEM platforms and peripherals, with mandatory OEM certifications where applicable.
Submission timelines are not published in the data. Bidders should monitor GEM portal updates for this Bank Of India AMS opportunity and ensure readiness of all required documents including EMD, GST, PAN, and OEM authorizations when the tender is opened.
The tender data does not list explicit standards; bidders should include IS/ISO-aligned service capabilities if applicable, and OEM-specific maintenance certifications. Prepare to demonstrate compliance and past performance in desktop/laptop maintenance across multiple brands.
With no BOQ items, emphasize capability-based bids: response times, preventive maintenance schedules, spare parts availability, remote support, and on-site technician coverage. Include detailed service level commitments and a clear escalation matrix in the technical bid.
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS