Customized AMC/CMC for Pre-owned Products - DCS and PLC; M/s Honeywell Automation India Limited; An
Iocl- Panipat Refinery
PANIPAT, HARYANA
Bid Publish Date
07-Jul-2026, 6:25 pm
Bid End Date
18-Jul-2026, 3:00 pm
Progress
Quantity
1
Bid Type
Single Packet Bid
Indian Oil Corporation Limited seeks a Comprehensive Maintenance Contract (CMC) / CAMC for a pre-owned Access Control System supplied by Honeywell India Pvt Ltd. The scope centers on ongoing maintenance and support services for an existing access control setup under a CAMC arrangement. The tender references an optional 50% adjustment to contract quantity or duration at issue, with the caveat that post-issuance adjustments can reach up to 50%. The opportunity is structured for service providers capable of managing pre-owned hardware maintenance, with no BOQ items currently listed. Location and exact estimated value are not disclosed in the available data, but the procurement centers on ongoing AMC/CMC for security equipment. Unique aspects include the specific OEM reference (Honeywell) and a flexible scope clause that allows contract adjustments within the stated cap. This tender emphasizes service capability over new hardware supply, with emphasis on CAMC delivery and SLA adherence.
Product/service names and categories: Comprehensive Maintenance Contract (CMC/CAMC) for pre-owned Access Control System
Quantities/values: Not specified; no BOQ items listed
EMD/Estimated value: Not disclosed
Experience requirements: OEM authorization and Honeywell access control maintenance capability
Quality/compliance terms: SLA-driven maintenance expectations; file attachment referenced
Delivery/installation: On-site CAMC support and preventive maintenance implied
Standards/certifications: Honeywell OEM support as a prerequisite; specific standards not enumerated
50% contract quantity/duration adjustment allowed at contract issue; post-issuance adjustments capped at 50%
CAMC for pre-owned access control system from Honeywell India Pvt Ltd; ongoing maintenance scope
SLA terms exist as an attached file; explicit service levels not disclosed in available data
Not specified in the provided tender data; bidders should await formal contract terms
CAMC implies ongoing on-site maintenance; exact response/resolution times governed by SLA attachment
Not detailed in available data; SLA terms will likely define remedies for non-performance
Authorized Honeywell service capability or OEM authorization for access control systems
Experience in CAMC/CMC for security hardware, preferably pre-owned equipment
Financial capability to support ongoing maintenance contracts and SLA commitments
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Access Control System CAMC; Honeywell India Pvt Ltd; Comprehensive Maintenance Contract (CMC); AS PER TENDER; Yes
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Medinipur East
Delivery Pincodes
721606
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Arpita Das | 721606,MATERIALS PURCHASE DEPARTMENT, IOCL HALDIA REFINERY, HALDIA | Medinipur East | West Bengal | 721606 | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Iocl- Panipat Refinery
PANIPAT, HARYANA
N/a
NEW DELHI, DELHI
Marketing Division
THANE, MAHARASHTRA
Indian Navy
SOUTH ANDAMAN, ANDAMAN & NICOBAR
Nlc India Limited
CUDDALORE, TAMIL NADU
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GST registration
Permanent Account Number (PAN) card
Experience certificates for similar CAMC/CMC engagements
Financial statements or proof of financial stability
EMD submission proof (if required by contracting authority – not disclosed)
Technical bid/documents demonstrating OEM authorization for Honeywell
Any prior SLA or service-level certification references
Bidders should verify OEM authorization for Honeywell access control systems, submit GST, PAN, financials, and experience certificates, and provide technical bid documents. The contract allows up to 50% quantity/duration adjustment at issue, with SLA terms attached. Ensure alignment with CAMC scope and on-site maintenance capabilities.
Submit GST registration, PAN, experience certificates for similar CAMC work, financial statements, and OEM authorization for Honeywell. Include any technical bid documents and proof of service capability. EMD details are not disclosed in the available data; verify during bidding.
Eligibility includes authorized Honeywell service capability, demonstrated CAMC/CMC experience on access control systems, and financial stability. Bidders should be prepared to meet SLA commitments and deliver on-site maintenance for pre-owned equipment.
Specific start dates are not provided. CAMC implies immediate post-award on-site maintenance with ongoing service. Bidders should reference the SLA attachment for response times and service windows once issued.
Payment terms are not detailed in the available data. Expect contract-level terms to define cadence, invoicing, and payment within standard government procurement timelines; confirm in the final terms and SLA.
Required capabilities include Honeywell OEM authorization and proven CAMC experience for access control systems. SLA compliance and service quality will be governed by the attached SLA file; no explicit standards like ISO listed in the available text.
N/a
📍 NEW DELHI, DELHI
Hindustan Petroleum Corporation Ltd
📍 SOLAPUR, MAHARASHTRA
Indian Air Force
Airports Authority Of India ,rhq Nr - Rangpuri
📍 UDHAM SINGH NAGAR, UTTARAKHAND
Directorate General Of Hydrocarbons (dgh) Noida
📍 GAUTAM BUDDHA NAGAR, UTTAR PRADESH
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS