Annual Maintenance service - EPABX System
Iti Limited
PALAKKAD, KERALA
Posted:
27 May 2025
Closed:
17 June 2025
GEM
GEM
Indian Army EPABX System Annual Maintenance Tender 2026 Maharashtra Security Equipment Supply
Bid Publish Date
09-Jun-2026, 4:40 pm
Bid End Date
19-Jun-2026, 11:00 am
Value
₹25,000
Location
BELGAUM , KARNATAKA
Progress
Issue09-Jun-2026, 4:40 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
2
Tender Overview
The Indian Army, Department Of Military Affairs, invites bids for Annual Maintenance Service of EPABX System. Estimated value listed as ₹25,000. Location details are not specified in the data. The scope covers maintenance services for the EPABX infrastructure under the army's administrative setup, with a flexible quantity/duration Clause allowing up to 50% adjustments at contract issuance and during execution. This ATC-friendly tender emphasizes service continuity, response times, and compatibility with existing EPABX configurations. The absence of BOQ items suggests a service-only contract where scope will be defined by the purchase order and ATC terms. A key differentiator is the inclusion of a 50% scope modification clause that bidders must evaluate for capacity planning and risk mitigation.
Technical Specifications & Requirements
- Product category: Annual Maintenance service - EPABX System (no explicit technical specs provided)
- Estimated value: ₹25,000
- EMD: Not specified in data
- Standards/Certifications: Not specified
- Delivery/Support: Maintenance services for EPABX; ATC indicates contract quantity/duration flexibility up to 50% at issue and during execution
- Documentation: ATC document uploaded; bidders should review for any OEM authorizations or service qualifications (not listed in data)
- Experience: Not specified; bidders should prepare to demonstrate EPABX maintenance capabilities and prior similar work
Terms, Conditions & Eligibility
- EMD: Not specified in data
- Quantity/Duration Flexibility: Up to 50% increase/decrease permitted at contract issue and during execution
- Payment Terms: Not specified in data; bidders should anticipate standard govt terms
- Delivery: Service delivery after contract issuance; ATC governs adjustments
- Documentation: Review ATC for required bid documents; OEM authorizations may be required
- Warranty/Penalties: Not specified; penalties likely governed by ATC or contract terms
Key Specifications
-
Product/service: Annual Maintenance service for EPABX System
-
Estimated value: ₹25,000
-
No BOQ items specified
-
EMD amount: Not specified
-
Flexibility clause: Up to 50% change in quantity or duration at contract issue and during execution
-
ATC document uploaded; ensure review for bidder obligations and OEM requirements
Terms & Conditions
-
50% quantity/duration adjustment allowed at contract issue and during execution
-
EMD and payment terms are not detailed in data; prepare standard govt payment compliance
-
ATC document governs specific submission and eligibility requirements
Important Clauses
Payment Terms
Not specified; bidders should await ATC for payment milestones and methods
Delivery Schedule
Maintenance services to be scheduled post contract issuance; ATC governs timelines
Penalties/Liquidated Damages
Not specified; contract terms or ATC will define penalties for non-performance
Bidder Eligibility
-
Experience in EPABX maintenance services with verifiable projects
-
Ability to demonstrate service readiness and response capability
-
Compliance with GST, PAN, and financial viability requirements as per ATC
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service - EPABX System
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 4
GeM-Bidding-9424750.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for EPABX maintenance
4
Financial statements (last 2 years) or solvency proof
5
EMD/Security deposit documentation (if applicable by ATC)
6
Technical bid documents or service capability statement
7
OEM authorizations or certifications for EPABX maintenance (if required by ATC)
Frequently Asked Questions
How to bid for EPABX maintenance tender in Indian Army 2026?
Bidders should review the ATC upload for mandatory documents, verify eligibility in EPABX maintenance, provide GST and PAN, attach experience certificates, and ensure availability of OEM authorizations if required. The 50% scope variation clause must be accounted for in capacity planning and pricing. Submit through the government portal per ATC guidelines.
What documents are required for EPABX maintenance tender in Army?
Required documents include GST registration, PAN, two years of financial statements, EPABX maintenance experience certificates, OEM authorizations if applicable, and technical bid. Ensure EMD documentation if ATC prescribes; otherwise provide standard bid security and verification details.
What are the technical specifications for EPABX maintenance tender in 2026?
No explicit EPABX technical specs are listed; bidders must rely on OEM service standards, current EPABX configuration, and ATC terms. Demonstrate capability to service EPABX systems, with evidence of prior similar contracts and trained technicians.
When is the delivery/maintenance work expected for this Army tender?
Delivery timing is governed by contract issuance and ATC. Start of maintenance services will follow order placement; bidders should be prepared to mobilize technicians and spare parts within the contract start window specified in ATC.
What are the payment terms for Indian Army EPABX maintenance contract?
Payment terms are not detailed in the basic data; bidders should refer to ATC for milestone payments, retention, and acceptance criteria. Prepare for standard govt terms, with potential milestones linked to service delivery and technician visits.
How to verify eligibility for EPABX tender with Army procurement?
Eligibility requires EPABX maintenance experience, GST and PAN validity, and financial viability. OEM authorizations and service capability proofs, as per ATC, should be prepared. Ensure compliance with any 50% scope modification clauses in the contract.
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Documents 4
GeM-Bidding-9424750.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS