Gujarat Info Petro Ltd Annual Maintenance Service for Desktops, Laptops, Peripherals and Large Format Scanners HP Gujarat 2026

Tender Overview

Gujarat Info Petro Ltd (GIPL) issued a maintenance service tender for Desktops, Laptops and Peripherals along with Scanner Large Format devices from HP under the aegis of the Energy And Petro Chemicals Department Gujarat. The opportunity involves ongoing maintenance services for the listed hardware, with no BOQ items or explicit quantity details available in the data. The absence of start/end dates and total estimated value requires bidders to review the SOW attachment for scope nuances and OEM-specific requirements. The procurement hinges on a comprehensive AMP covering HP devices across multiple categories, with emphasis on compliance to organization-specific support SLAs and lifecycle management. Key differentiators include the integration of large-format scanner equipment into standard desktop/laptop maintenance workflows and the potential alignment with Gujarat government IT asset management practices. Unique aspects include the file-based SOW attachment referenced in the buyer terms and the specified HP brand alignment within the scope. This tender represents a structured maintenance contract with potential for renewal subject to performance and budgeted approvals.

Technical Specifications & Requirements

• Product/Service: Annual Maintenance Service for HP Desktops, HP Laptops, Peripherals, and HP Scanner Large Format devices
• OEM alignment: HP brand devices; maintenance must cover firmware, hardware, and peripheral components
• Scope cues: SOW file attachment referenced; no BOQ items provided; no explicit quantity data
• Standards/SLAs: Expect device-level service levels, response times, and resolution targets per HP hardware categories
• Delivery/Support: On-site and/or remote support as defined in the SOW; schedule of visits and part availability to be confirmed in the SOW
• Eligibility cues: Vendor should be capable of managing HP hardware lifecycle with OEM support considerations
• Deliverables: Maintenance reports, service logs, and compliance with organization-defined maintenance windows
• Documentation: SOW attachment to guide service scope and performance criteria

Terms, Conditions & Eligibility

• No EMD amount disclosed; bidders should verify in the SOW attachment
• Service scope tied to HP branded equipment under Gujarat Energy & Petrochemicals Department governance
• Procurement process requires reviewing the SOW attachment for detailed deliverables and SLA metrics
• No BOQ items; submission hinges on capacity to provide complete AMP for desktops, laptops, peripherals, and large-format scanners
• Bidder should demonstrate capability to manage OEM-specific maintenance and warranty support terms
• Terms may include renewal options based on performance KPIs and budget approvals; confirm in the SOW attachment