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Border Security Force EPABX Add-on Cards Tender 2026 India ISO 9001 BIS Warranty

Bid Publish Date

07-Jul-2026, 6:24 pm

Bid End Date

18-Jul-2026, 9:00 am

Progress

Issue07-Jul-2026, 6:24 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

Border Security Force (BSF) invites bids for Add on Cards and Accessories for EPABX System under PAC/QUOTATIONS. Scope includes supply, installation, testing, commissioning of EPABX add-on cards, and operator training with necessary statutory clearances. Key terms allow quantity variation up to 25%, at contracted rates, with delivery time recalculated proportionally. OEM/authorized seller must have registered India presence for after‑sales service. Unique emphasis on ISO 9001 certification, BIS/type-test certificates, and material test certification for acceptance. This procurement targets robust, ISI/BIS-compliant add‑on modules compatible with specified EPABX platforms and requires strong after‑sales support infrastructure across India.

Technical Specifications & Requirements

  • Product category: Add on Cards and Accessories for EPABX System
  • Type of Card: as per EPABX compatibility (no specific model listed)
  • Number of Port Per Card: not specified in data; expected alignment with EPABX architecture
  • MAKE of PABX supported: OEM/authorized models; Indian after‑sales service required
  • Warranty: to be in line with specifications from final acceptance; OEM warranty certificates required at delivery
  • Standards/Certifications: ISO 9001; BIS/type test certificates; Material Test Certificate; OEM authorization; installation/service center network documentation
  • Delivery/Scope: supply, installation, testing, commissioning, and operator training; statutory clearances if any; import/export not indicated, vendor must provide local service

Terms, Conditions & Eligibility

  • EMD: not specified in available data; terms require uploading relevant certificates
  • Delivery: delivery period linked to original and extended quantities per option clause; minimum extension proportional to quantity
  • Payment Terms: not detailed here; standard government practice to be confirmed in bid documents
  • Documents: ISO 9001 certificate, BIS/type test, Material Test Certificate, OEM authorization, service center details, warranty certificates
  • Warranty/Support: OEM warranty; service centers must be established in India; commissioning/maintenance support required
  • Other: bidder to ensure registration and after‑sales support in India; compliance with all included certificates; bid to include scope of supply, installation, testing, commissioning, and training

Key Specifications

  • Type of Card: Add on cards for EPABX System

  • Number of Port Per Card: not specified; to align with EPABX compatibility

  • MAKE of PABX supported: OEM/Authorized Seller; India presence for after sales

  • Warranty: as per final specifications; OEM warranty certificates required

  • Standards/Certifications: ISO 9001; BIS/type test certificates; Material Test Certificate; OEM authorizations

  • Documentation: Service centers in India; installation, commissioning and training requirements

  • Scope: Supply, Installation, Testing, Commissioning, Training, Statutory Clearances (if any)

Bidder Eligibility

  • Indian registered office orAuthorized Indian partner for OEM after-sales support

  • ISO 9001 certification for bidder or OEM

  • BIS type-test and material test certificates available

  • Experience in supplying EPABX add-on cards or similar telecom hardware

  • Strong after-sales service capability with local service centers

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Add on Cards and Accessories for PABX System (Q2) ( PAC Only )

Delivery Details

Max Delivery Days

20

Delivery Locations

1

Delivery Cities

North Tripura

Delivery Pincodes

799260

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Hari Narain Pandey799260,SHQ BSF PANISAGAR NORTH TRIPURANorth TripuraTripura799260120-

Authority Records

MINISTRY OF HOME AFFAIRS

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Documents 4

GeM-Bidding-9550723.pdf

Main Document

Other Documents

OTHER

GeM Category Specification

GEM_CATEGORY_SPECIFICATION

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Add on Cards and Accessories for EPABX System Type of Card TDM EXTENSION CARD
Add on Cards and Accessories for EPABX System Number of Port Per card 32
Add on Cards and Accessories for EPABX System MAKE of PABX supported ACCORD
Add on Cards and Accessories for EPABX System Warranty 1.0

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (EPABX or telecom equipment projects)

4

Financial statements (balance sheet & P&L for last 2–3 years)

5

EMD/Security deposit documents (if applicable)

6

Technical bid documents showing compliance to ISO 9001, BIS/type-test, and Material Test Certificate

7

OEM authorization certificate or distributorship authorization

8

Proof of service centers/after-sales network in India

Frequently Asked Questions

How to bid for BSF EPABX add on cards tender in India 2026?

Bidders must submit ISO 9001 and BIS/type-test certificates, OEM authorization, GST, PAN, financials, and experience certificates. Include Material Test Certificate and service center details. Ensure compliance with the option clause allowing up to 25% quantity variation and provide installation, testing, and training charges as part of price bid.

What documents are required for BSF EPABX tender submission 2026?

Required documents include GST and PAN, DSC/e-sign where applicable, ISO 9001 certificate, BIS/type-test certificates, Material Test Certificate, OEM authorization, experience certificates, financial statements, and evidence of Indian after‑sales service capability with listed service centers.

What are the technical specifications for EPABX add on cards in this bid?

Specifications cover type of card, port per card, and PABX compatibility. Vendors must provide documents showing OEM compatibility, warranty terms, and compliance with ISO 9001 and BIS/type tests. Exact port counts and card types vary with EPABX models; confirm during bid clarification.

What are the delivery and installation requirements for BSF EPABX cards?

Scope includes supply, installation, testing, commissioning, and operator training. Delivery extension rules allow up to 25% quantity variance with proportional extension; minimum extension time is 30 days. Service centers must be established in India for post-implementation support.

What is the expected warranty and post-sales support for EPABX add‑on cards?

OEM warranty certificates must be submitted at delivery. Warranty applies from final acceptance or after commissioning, with service centers available nationwide. The bidder must guarantee rectification during the warranty period and provide maintenance support through established India-based teams.

What certifications are mandatory for EPABX component bidders in this tender?

Mandatory certifications include ISO 9001, BIS/type-test certificates, and a Material Test Certificate. OEM authorization letters and service center documentation in India are required, plus proof of after-sales support capabilities from the bidder or OEM.

How does the 25% quantity option affect delivery schedules for this BSF tender?

The purchaser may increase/decrease quantity by up to 25% at contract placement and during the currency of the contract, at contracted rates. Delivery period for additional quantity is recalculated as (additional quantity/original quantity) × original delivery period, with a minimum of 30 days.

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