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Indian Navy Visakhapatnam Comprehensive Annual Maintenance Services for Precision Air Conditioners 2026

Bid Publish Date

22-Jun-2026, 5:58 pm

Bid End Date

25-Jun-2026, 5:00 pm

Progress

Issue22-Jun-2026, 5:58 pm
AwardPending
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Quantity

111

Bid Type

Two Packet Bid

Key Highlights

  • โ€ข Mandatory government registration/empanelment for the required service category
  • โ€ข Office of service provider located in Visakhapatnam, Andhra Pradesh with proof
  • โ€ข Dedicated toll-free service support number and formal escalation matrix
  • โ€ข Minimum 20% on-payroll service personnel for at least 12 months
  • โ€ข Consortium allowed with equal responsibility; lead firm identified
  • โ€ข No BOQ items; CAM scope focuses on preventive/corrective maintenance for precision ACs
  • โ€ข Non-blacklisted status with documentation; past govt experience preferred
  • โ€ข GST, PAN, experience certificates, financial statements, and OEM authorizations may be required

Tender Overview

The Indian Navy, Department Of Military Affairs, Visakhapatnam (Andhra Pradesh) invites bids for Comprehensive Annual Maintenance Services for Precision Air Conditioners. The procurement targets CAM for precision AC units located in Visakhapatnam, with the project requiring government-registration eligibility, an on-ground service presence in the consignee district, and a dedicated support framework. Key differentiators include mandatory service office in Visakhapatnam, 20% on-payroll manpower for service delivery, and a formal escalation matrix for after-sales support. This tender emphasizes compliance with vendor registration rules and documentary evidence of corporate fitness.

Technical Specifications & Requirements

  • Product category: Comprehensive Annual Maintenance Services for Precision Air Conditioners (no BOQ items provided)
  • Location: Visakhapatnam, Andhra Pradesh 530001
  • Service requirements: on-site preventive maintenance, corrective maintenance, spares availability, and service responsiveness
  • Standards/credentials: government registration/employment and proof of service capability; dedicated toll-free support; escalation matrix; 20% payroll manpower on-roll for minimum one year; proof of non-blacklisted status
  • Contractor competence: office in the district of consignee; past government experience preferable; MSME status if applicable
  • Documentation: proof of GST, PAN, and organizational eligibility; evidence of office presence in Visakhapatnam; labour and payroll documentation
  • Delivery/response expectations: timely service response and fault resolution; schedule adherence for maintenance cycles
  • Warranty/AMC terms: not specified in data; bidders should propose standard AMC terms and response times

Terms, Conditions & Eligibility

  • EMD: not specified in provided data; bidders should confirm exact amount and payment method per procurement rules
  • Corporate eligibility: non-liquidation, non-bankrupt status; bid to include undertaking
  • Consortium: allowed with shared responsibility; lead supplier designated; undertaking required
  • Registration: mandatory government registration/empanelment for required goods/service category; register before bid opening
  • Local presence: service office in Visakhapatnam; documentary evidence required
  • Service support: dedicated toll-free number and escalation matrix to be provided
  • Manpower: at least 20% on payroll for service personnel for at least one year; upload relevant documents
  • Blacklisting: must not be blacklisted by any government organization; past government experience preferred
  • Documentation: GST, PAN, experience certificates, financials, OEM authorizations if required; submission of all requested certificates

Key Specifications

  • Product/service: Comprehensive Annual Maintenance Services for Precision Air Conditioners

  • Geography: Visakhapatnam, Andhra Pradesh

  • Manpower: at least 20% of total required personnel on payroll for 1 year

  • Support: dedicated toll-free number; escalation matrix; on-site service capability

  • Documentation: government registration/empanelment; GST/PAN; past government project experience

Terms & Conditions

  • EMD: amount and payment method to be confirmed by buyer

  • Registration: mandatory government registration for required service category

  • Office: service provider must have an office in Visakhapatnam

  • Manpower: 20% on-payroll personnel for service delivery

  • Documentation: GST, PAN, experience, financials, and OEM authorizations

Important Clauses

Payment Terms

Not specified in data; bidders to align with standard govt AMC payment terms and provide milestones

Delivery Schedule

On-site preventive and corrective maintenance as per AMC cycle; response times to be defined by tender

Penalties/Liquidated Damages

Not specified; bidders to expect standard SLA-based penalties for downtime and non-compliance

Bidder Eligibility

  • Non-liquidation and non-bankrupt status with undertaking

  • Registration/empanelment with government bodies for CAM services

  • Office presence in Visakhapatnam and proof of local service capability

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Comprehensive Annual Maintenance Services for Precision Air Conditioners

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support โ€” bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation ยท 24h response

Documents 4

GeM-Bidding-9479329.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Technical Specification/Buyer Specification Document

TECHNICAL

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar CAM of precision air conditioners

4

Financial statements or solvency proof

5

EMD/Security deposit documentation (amount to be clarified)

6

Technical bid documents and compliance statements

7

OEM authorizations (if required by OEM guidelines)

8

Office address proof showing presence in Visakhapatnam district

9

Proof of non-blacklisted status with government agencies

10

Consortium agreement (if applicable) with clearly defined lead bidder

Frequently Asked Questions

Key insights about ANDHRA PRADESH tender market

How to bid for the Indian Navy CAM services in Visakhapatnam 2026?

Bidders must meet government registration requirements for CAM services, provide GST and PAN, supply past govt experience where available, and establish a Visakhapatnam office. Ensure 20% on-payroll manpower for service staff and submit an escalation matrix with a dedicated toll-free support number. Compliance with consortium rules is required if applicable.

What documents are required for the CAM tender in Visakhapatnam?

Submit GST certificate, PAN card, experience certificates for similar CAM work, financial statements, proof of non-blacklisting, office proof in Visakhapatnam, OEM authorization if needed, and a detailed technical bid. Include EMD documentation and consortium agreements if applicable.

What are the manpower requirements for this naval CAM contract?

At least 20% of total required manpower must be on the bidder's payroll for at least one year. Upload payroll verification documents and provide evidence of ongoing onsite service capability, including trained technicians assigned to Visakhapatnam projects.

Are there any specific standards for precision air conditioner maintenance?

The tender data does not specify standards; bidders should propose IS/IS 550 or equivalent government-approved standards and ensure compatibility with precision air conditioning systems used by the Indian Navy.

What is the delivery/response expectation for service calls?

While exact response times are not listed, bidders should align with standard AMC practices: on-site preventive maintenance schedules, rapid corrective maintenance, and escalation within defined timeframes using the provided escalation matrix and toll-free support.

What are the eligibility criteria for registration and empanelment?

Bidder must be registered/empanelled with a government organization for the required CAM category by bid opening. If not registered, initiate registration before bid opening and provide a certification of eligibility under Rule 150 of GFR where applicable.

What documents prove office presence in Visakhapatnam for the bid?

Submit official lease/rent agreement, utility bills in the company name, or a legally registered office address in Visakhapatnam, along with an officer contact and location-map to verify district presence for service delivery.

How will payments be processed for the CAM contract?

Specific payment terms are not stated; bidders should prepare for standard AMC payment cycles (milestone-based or quarterly) and propose terms with clear acceptance criteria, invoicing, and settlement timelines in the technical bid.

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