Indian Army iPad Pro 11 inch Tender 2026 - Supply, Installation & Support with 2-Year OEM Warranty

Tender Overview

The Indian Army (Department of Military Affairs) invites bids for the procurement of iPad Pro 11 inch devices. The scope includes Supply, Installation, Testing, Commissioning (SITC) and operator training, with potential quantity adjustments up to 25% of bid quantity during and after contract award. The engagement requires OEM warranty certificates at delivery and a comprehensive after-sales network within India. The tender emphasizes post-delivery service, installation and commissioning capabilities, and on-site/off-site maintenance, ensuring readiness at consignee locations. Unique aspects include a structured option clause, mandatory warranty and service centre coverage, and pre/post-inspection provisions to guarantee device readiness.

Location/organization context: procurement by the Indian Army under the Department of Military Affairs; device category is iPad Pro 11 inch, aligning with modern digital and field operations requirements. The tender prioritizes robust after-sales service, timely delivery, and compliant installation support to sustain operational effectiveness. The combination of SITC and training components differentiates this tender from standard device-only procurements and underscores a holistic deployment approach.

Technical Specifications & Requirements

• Product name: iPad Pro 11 inch (likely model/version to be specified in the BOQ)
• Scope: Supply, Installation, Testing & Commissioning + Operator Training + any necessary statutory clearances
• Warranty: 2 years from final acceptance or post-installation completion, whichever is applicable; OEM warranty certificates required at delivery
• Service Centres: Functional service centres in each consignee state; if not present, establishment within 30 days of award; evidence required for payment release
• Inspection: Post Receipt Inspection at consignee site via Board of Officers; pre-dispatch inspection not applicable unless ATC states otherwise
• Option Clause: Up to 25% quantity increase during contract or extended delivery period with proportional time adjustments and minimum 30 days for additional delivery
• Delivery & Payment: Delivery timing tied to original delivery period; payment terms not specified in data, but typically linked to acceptance milestones
• Delivery location: Consignee locations under Indian Army; installation and training included in scope
• Training: Operator training included in scope; ensure knowledge transfer and usage readiness

Terms, Conditions & Eligibility

• EMD/Performance: Not explicitly specified in data; bidders should anticipate standard EMD as per government tender guidelines
• Delivery timelines: Additional delivery time formula applies; minimum 30 days for increased quantity
• Warranty/AMC: 2-year warranty; service centers must be established; OEM authorizations may be required
• Document requirements: OEM warranty certificates; evidence of service centers; installation and commissioning documentation; training materials
• Inspection: Post-receipt inspection by Board of Officers; pre-dispatch inspection optional per ATC
• Contract scope: SITC of iPad Pro 11 inch, operator training, and statutory clearances if any
• Compliance: Bidders must adhere to terms including option clause and service capability in India