Indian Army West Delhi KPL Tester Tender 2026 - IS 550/AAA/TRTL Standards, Service Centre, 2 Year Warranty

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for a KPL Tester in West Delhi, Delhi 110008. The scope includes Supply Installation Testing and Commissioning of goods, with no BOQ items listed. Bidders must account for an option clause allowing ±25% quantity adjustments and variable delivery times tied to the original delivery period. A minimum setup window may be triggered, and delivery calculations use a defined formula. The contract embeds service support requirements and a two-year warranty post-acceptance or post-installation. This tender emphasizes robust post-installation service, escalation processes, and pre-dispatch inspection considerations where applicable.

The opportunity centers on standard government procurement procedures, with emphasis on quantity flexibility, installation and commissioning capabilities, and post-sale support, making it essential for bidders to align with Army expectations on delivery reliability, documentation, and warranty commitments. The tender stands out for its explicit service-center obligations and escalation framework, creating a clear path for OEMs with regional presence. The location-specific requirements and warranty terms make it a practical test for capable suppliers in Delhi/NCR.

Technical Specifications & Requirements

• No formal technical specifications are provided in the BOQ; bidders must rely on the contract's general scope: Supply, Installation, Testing and Commissioning of KPL Tester equipment.
• Mandatory service infrastructure: bidders must have a functionalService Centre in the state of each consignee location for carry-in warranty; if not present at bid time, establish one within 30 days post-award.
• Service & support specifics: dedicated toll-free service line, and a published escalation matrix for technical assistance.
• Inspection reference: SLBR52 clause; pre-dispatch inspection sample handling may be invoked. Warranty period: 2 years from final acceptance or post-installation completion.
• Additional terms: option to increase/decrease quantity by up to 25%, with delivery time adjustments based on a defined calculation. ## Terms, Conditions & Eligibility
• Bidders must provide PAN, GSTIN, cancelled cheque, and an ** EFT mandate** certified by the bank for vendor code creation.
• Scope includes supply, installation, testing and commissioning of goods; post-award service centre establishment within 30 days as a condition for payment release.
• Service support: dedicated toll-free number and escalation matrix required; SLBR52 inspection alignment may apply for clothing items, with reference samples retained.
• Warranty window: 2 years from acceptance or completion of commissioning at the consignee location; compliance with delivery and service commitments is mandatory.