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Dudc Tumakuru Directorate Of Municipal Administration All in One PC Tender 2026 Tumkur Karnataka IS 550 Compliant 2026

Bid Publish Date

14-Jan-2026, 6:17 pm

Bid End Date

24-Jan-2026, 7:00 pm

Location

TUMKUR , KARNATAKA

Progress

Issue14-Jan-2026, 6:17 pm
AwardPending
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Quantity

5

Bid Type

Two Packet Bid

Key Highlights

  • • Dedicated/toll-free service support required with escalation matrix
  • • State-wise service center requirement in Karnataka; 30-day establishment window
  • • 25% quantity variation right for both initial and extended delivery periods
  • • 3 years government supply experience for bidder or OEM
  • • Factory-preloaded OS with certification; IS/ISO-standard compliance
  • • Scope includes installation, testing, commissioning, operator training, and statutory clearances
  • • Warranty coverage with timely service personnel deployment and SLA adherence

Tender Overview

The opportunity is issued by the Directorate Of Municipal Administration, Dudc Tumakuru, for the procurement of All in One PC (V2) Q2 in Tumkur, Karnataka. The scope includes supply, installation, testing, commissioning, operator training, and statutory clearances where applicable. While the BOQ shows no line items, the tender mandates standard government delivery and warranty terms, with a control on quantity fluctuations up to 25% during and after award. The procurement emphasizes on-site support capabilities, dedicated service channels, and a formal escalation matrix, ensuring robust post-sale service across the state. The unique requirements include a factory-preloaded operating system with certification, and a capital equipment profile suitable for municipal administration needs. The tender highlights the need for established government-facing experience and a service network in Karnataka.

Technical Specifications & Requirements

  • Product category: All in One PC (V2) with/without accessories as defined in the title
  • Processor: Specific model/number to be provided (as per BOQ/technical schedule)
  • Input devices: Mouse connectivity and Keyboard connectivity; type of keyboard to be specified
  • Graphics: Graphics Type as per system configuration
  • Operating System: Factory preloaded with certification; ensure license compliance
  • Memory: RAM Type and RAM Size (GB) as per BOQ
  • Storage: Type of storage installed and Storage Capacity (GB); ensure adequate read/write performance
  • Display: Display Size (Inches) as per configuration
  • Ports: Number of Ports to meet standard municipal use-case
  • Stand: Include or specify stand design and ergonomics
  • Additional: Mandatory service centers in-state, dedicated service hotline, and escalation matrix; delivery, installation, testing, commissioning, and operator training; warranty with SLA.

Terms, Conditions & Eligibility

  • EMD: Not detailed in data; bidders should anticipate standard government EMD protocols
  • Experience criteria: Minimum 3 years of regular supply/manufacture of similar category products to Central/State Govt/PSU; provide contracts demonstrating yearly quantities
  • Service & Support: Dedicated toll-free number and escalation matrix required; functional service centers in Karnataka; establish within 30 days post-award with evidence
  • Supply scope: Price must include supply, installation, testing, commissioning, operator training, and statutory clearances if any
  • Warranty & SLA: Ensure adequate technical staff during warranty; adhere to SLA terms for timely servicing and defect rectification
  • Delivery & payment: 25% quantity variation allowed; payment terms to be confirmed; delivery period aligned with contract clauses
  • Documentation: Submissions must include OEM authorizations, GST/PAN, experience certificates, and financial statements

Key Specifications

  • All in One PC with processor number clearly specified

  • RAM Size (GB) and RAM Type (e.g., DDR4/DDR5) required

  • Storage: Type of Storage and Capacity (GB)

  • Display: Display Size (Inches)

  • Graphics: Graphics Type

  • Operating System: Factory preloaded with certification

  • Input Devices: Mouse Connectivity and Keyboard Connectivity; Type of Keyboard

  • Ports: Number of Ports to support standard municipal operations

  • Stand: include design/ergonomics

Terms & Conditions

  • Option to increase/decrease quantity by up to 25% at contract award and during currency

  • 3 years govt/PSU supply experience required; evidence via contracts

  • Dedicated service center in Karnataka; escalation matrix and toll-free support

  • Scope includes installation, testing, commissioning, operator training, and statutory clearances

  • Delivery timeline and payment terms to be specified in contract

Important Clauses

Payment Terms

Payment terms to be defined in contract; upfront deposit not specified in data

Delivery Schedule

Delivery period subject to option clauses; minimum 30 days for extended time calculations

Penalties/Liquidated Damages

Penalties to be defined in SLA; timely servicing during warranty period emphasized

Bidder Eligibility

  • Manufacturers or authorized resellers with govt/PSU supply experience

  • Evidence of service center presence in Karnataka or ability to establish within 30 days

  • Demonstrated installation, testing, commissioning capabilities and operator training experience

Documents 3

GeM-Bidding-8841544.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Description Description of store All in One Personal Computers consist of a Mouse, Keyboard, Display with Web camera, inbuilt/integrated microphone array and speakers, an internal CPU with connection cables and power adapter with 1 year standard warranty
Description Processor Number Intel Core i5-14500, Intel Core i9-12900, Intel Core i7-13700, Intel Core i7-14700, Intel Core i9-13900T, Intel Core i9-13900, Intel Core Ultra 5-235, Intel Core Ultra 7-265, Intel Core Ultra 5 245, Intel Core Ultra 5 245T, Intel Core Ultra 9 285 Or higher
Input Devices Mouse Connectivity Wired, Wireless Or higher
Input Devices Keyboard Connectivity Wired, Wireless Or higher
Input Devices Type of Keyboard Standard, Bilingual Or higher
Graphics Graphics Type Integrated
Operating System Operating System (Factory Preloaded with Certification) Windows 11 Professional
Memory Type of RAM DDR4, DDR5 Or higher
Memory RAM Size (GB) 8
Storage Type of Storage Installed with the System NVMe SSD
Storage Storage Capacity (in GB) 512
Display Display Size - Diagonal (in Inches) 58.1 - 63 (22.87" - 24.8")
Ports Number of Ports 1-DP, 1-HDMI, 1- RJ-45 (10/100/1000 Ethernet Port), 1-USB 3.1 Gen 1 TYPE C, 1-USB 3.1 Gen 2 TYPE A, 2-USB 3.1 Gen 1 TYPE A, 2-USB 3.1 Gen 2 TYPE A, Universal Audio Jack
Generic Stand Standard

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for prior govt/PSU supply (3 years) with contracts

4

Financial statements demonstrating financial capability

5

EMD documentation (as per tender guidelines; amount not specified in data)

6

Technical bid documents and BOM (as applicable)

7

OEM authorization letters

8

Service center details in Karnataka; escalation matrix

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for the All in One PC tender in Tumkur Karnataka 2026

Bidders must meet eligibility criteria including 3 years govt/PSU supply experience and demonstrate a functional service network in Karnataka. Prepare OEM authorization, GST, PAN, financials, and contract proofs. Include OS certification, RAM/Storage specs, and delivery plan. Submit technical and financial bids per tender terms and establish service center within 30 days if not present.

What documents are required for Dudc Tumakuru PC tender submission in Karnataka

Submit GST certificate, PAN, experience contracts proving 3-year govt/PSU supply, financial statements, EMD documentation, OEM authorization, technical bid with BOM, and service center details in Karnataka with escalation matrix. Provide installation, testing, commissioning plan and training schedule as part of scope.

What are the essential technical specifications for the All in One PC

Specifications include processor number, RAM size (GB) and type, storage type and capacity, graphics type, display size in inches, keyboard/mouse connectivity, port count, and stand design. The operating system must be factory preloaded with certification. Ensure compliance and OEM support for municipal use.

What is the eligibility criteria for government PC procurement in Karnataka

Eligibility requires minimum of 3 years regular supply to Central/State Govt or PSU with contract copies, demonstrated service capability in Karnataka, and a dedicated toll-free support line. Bidders must show a functional service center in-state or commit to establishing one within 30 days of award.

When is the delivery window and what are the variation terms

The contract allows up to 25% quantity variation at placement and during the currency. Delivery timelines align with original delivery period, with additional time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days. Exact dates to be defined in the contract.

What are the warranty and service requirements for the PC procurement

The bidder must deploy sufficient technical staff for warranty service, adhere to SLA terms, and ensure timely servicing and defect rectification. On-site or carry-in warranty terms depend on product configuration, with service center support in Karnataka and escalation procedures clearly defined.

What is required for OS and standard compliance in this tender

The OS must be factory preloaded with certification, ensuring license compliance. Bidders must confirm IS/ISO certifications applicable to the PC configuration, along with any government-specified compliance for municipal IT deployments, and provide documentation proving software licensing and standard conformance.

What is the scope of supply for this PC tender in Tumkur

Scope includes supply, installation, testing, commissioning, operator training, and providing any required statutory clearances. The price must cover all components and services. The supplier should deliver a complete setup that passes acceptance testing and training sessions as per contract terms.

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