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Indian Council Of Historical Research Video Conferencing System AMC Tender India BRIO Confeye 2025

Bid Publish Date

26-Nov-2025, 11:52 am

Bid End Date

06-Dec-2025, 12:00 pm

Value

₹5,00,000

Location

NEW DELHI , DELHI
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Progress

Issue26-Nov-2025, 11:52 am
AwardPending
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Quantity

7

Bid Type

Two Packet Bid

Key Highlights

  • • Brand-specific requirement: BRIO & Confeye video conferencing systems
  • • Technical context: AMC for video conferencing hardware/software maintenance
  • • Flexibility: quantity/duration adjustment up to 25% at contract issue and post-issuance
  • • Excess settlement: allow additional charges up to a defined percentage with documentation
  • • ATC document uploaded; no explicit BOQ items; 0 items—scope inferred from AMC
  • • Estimated contract value: ₹5,00,000; exact EMD not disclosed

Categories 2

WATER LEVEL RECORDER AUDIO VIDEO CONFERENCING

Tender Overview

Organization: Indian Council Of Historical Research (ICHR) under the Department Of Higher Education.
Product/Service: Annual Maintenance Service for Video Conferencing System – BRIO & Confeye (both BRIO & Confeye included; OEM or ASP status not specified).
Estimated Value: ₹5,00,000.
Location: India (tender audience nationwide).
Scope: AMC coverage for video conferencing hardware/software in BRIO and Confeye configurations; no BOQ items listed.
Key differentiator: Attracts flexible quantity/duration changes up to 25% pre- and post-contract issuance, plus an excess settlement option for additional charges with documented support.
Unique aspects: Absence of BOQ items; ATC document uploaded; generic terms emphasize quantity/duration adjustment and invoice-based extra charges.

Technical Specifications & Requirements

  • Service Type: Annual maintenance for video conferencing systems (BRIO & Confeye).
  • Quantities/Scope: Not specified in BOQ; total items shown as 0.
  • Estimated Value: ₹5,00,000; EMD not disclosed.
  • Delivery/Installation: Not detailed; ATC document linked for terms.
  • Standards/Certifications: No specific standards listed in data; ATC references may include compliance.
  • Experience: Vendors should be capable of AMC for video conferencing infrastructure; specific years not provided.
  • Brand/OEM: BRIO & Confeye brands referenced; Neither OEM nor ASP clearly designated.
  • Quality/Testing: Not specified; focus on service delivery and invoicing terms.
  • Warranty/Support: Not described; ATC may contain follow-up support expectations.

Terms, Conditions & Eligibility

  • EMD / Security: Amount not disclosed in tender data.
  • Delivery Timeline: No concrete delivery window provided in data; ATC likely governs timelines.
  • Payment Terms: Not specified in data; ATC may outline payment schedule post-delivery.
  • Quantity Flexibility: Option to increase/decrease quantity or duration up to 25% at contract issue and post-issuance.
  • Excess Settlement: Service providers may claim additional charges up to a defined percentage; must include supporting documents.
  • Documentation: ATC document uploaded; GST, PAN, experience, financials, and OEM authorizations typically required in AMC tenders.
  • Penalties/Warranty: Not detailed in current data; ATC may specify penalties or service levels.

Key Specifications

  • Video conferencing AMC for BRIO & Confeye systems

  • Estimated value: ₹5,00,000

  • BOQ: 0 items (scope inferred from AMC terms)

  • Brand reference: BRIO, Confeye

  • Excess settlement option with additional charges up to a defined percentage

  • Quantity/duration adjustment up to 25%

Terms & Conditions

  • Quantity/duration may be adjusted up to 25% at contract issue and post-issuance

  • Excess settlement allows extra invoice charges with mandatory supporting documents

  • ATC uploaded governs detailed terms; EMD and exact payment terms not disclosed

Important Clauses

Payment Terms

Not disclosed in data; ATC will define timeline and method of payment post delivery

Delivery Schedule

Not specified in tender data; ATC will provide installation/maintenance schedule

Penalties/Liquidated Damages

Not described; ATC may include SLAs and penalties for AMC performance

Bidder Eligibility

  • Experience in AMC for video conferencing systems (BRIO & Confeye) or similar platforms

  • Valid GST registration and financial stability documentation

  • Ability to provide OEM authorizations or recognized service partner documentation

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - BRIO & Confeye; BRIO & Confeye; Neither OEM nor ASP

Authority Records

MINISTRY OF EDUCATIONHIGHER EDUCATION DEPARTMENTINDIAN COUNCIL OF HISTORICAL RESEARCH

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Documents 5

GeM-Bidding-8636660.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC of video conferencing systems

4

Financial statements (last 2-3 years) demonstrating liquidity

5

EMD/Security deposit as per ATC (not disclosed in data, bidders should verify)

6

Technical bid documents confirming AMC capabilities for BRIO & Confeye

7

OEM authorization or valid partner agreements (where applicable)

8

Any ATC-specific documents referenced in the Buyer Uploaded ATC

Frequently Asked Questions

Key insights about DELHI tender market

How to bid on the video conferencing AMC tender in India for BRIO Confeye?

Bidders should review the ATC uploaded by ICHR, ensure eligibility with AMC experience in BRIO/Confeye, submit GST, PAN, and financials, and provide OEM authorizations if applicable. The tender value is ₹5,00,000; ensure capability to handle 25% quantity/duration adjustments and adhere to excess settlement rules.

What documents are required for ICHR video conferencing AMC submission?

Submit GST certificate, PAN, 2-3 years of financial statements, experience certificates for similar AMC work, OEM authorizations, and technical bid documents confirming BRIO/Confeye maintenance capability; include ATC-specified forms if provided.

What is the estimated contract value for the BRIO Confeye AMC tender?

The tender indicates an estimated value of ₹5,00,000. Bidders should align pricing to this value, include maintenance charges, and account for possible quantity/duration adjustments up to 25% as per contract terms.

Are there any brand-specific requirements for BRIO Confeye AMC?

Yes, the scope covers BRIO and Confeye video conferencing systems; bidders should demonstrate capability to service these brands and provide OEM/partner authorizations where applicable, as per the ATC document uploaded by ICHR.

What does the 25% quantity/duration adjustment clause mean for bidders?

This clause allows the buyer to alter contract quantity or duration up to 25% at the time of issue and after contract issuance; bidders must accept revisions and adjust resources accordingly without renegotiating price, subject to contract terms.

What is the excess settlement provision in this tender?

Excess settlement permits service providers to include additional charges up to a specified percentage of the item-level total value, including addons; must declare applicability during invoice creation and attach mandatory supporting documents.

When will payments be processed for the ICHR AMC contract?

The tender data does not specify payment terms; bidders should confirm timing and method of payment per ATC, likely upon acceptance of AMC deliverables and SLA compliance.

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