Public Health And Family Welfare Department Madhya Pradesh Photon Class IV Laser & Medical Equipment Tender 2026

Tender Overview

The Public Health And Family Welfare Department of Madhya Pradesh invites bids for multiple medical devices including a Photon Class IV Laser-10W, adult suction machine, phototherapy LED units, fetal Doppler, infusion pump, 12-channel ECG machine, and portable dental X-ray machine. While exact quantities and total estimated value are not disclosed, the tender emphasizes ISO 9001 certification, Material Test Certificates, and post-award service obligations. Bidders should note the option clause allowing up to 25% quantity variation at contracted rates and the requirement to establish a state-wide service centre if absent at bid time. A dedicated toll-free service line and escalation matrix are mandated. These factors collectively define a high-compliance, service-oriented procurement in Madhya Pradesh.

Technical Specifications & Requirements

• Standards: ISO 9001 certification required for bidder or OEM; Material Test Certificate to accompany supply.
• Product scope (categories): Photon Class IV Laser-10W, adult suction machine, phototherapy LED devices, fetal Doppler, infusion pump, 12-channel ECG machine, portable dental X-ray machine.
• Service & support: Functional Service Centre in the state for carry-in warranty; if not present, establishment within 30 days of award; dedicated toll-free service number; clear escalation matrix.
• Documentation focus: Serviceability, OEM authorizations, and compliance certificates to be uploaded with bid.
• Quality controls: Buyer lab to test Material Certificates; ongoing supplier obligation to provide MTAs and certifications.

Terms, Conditions & Eligibility

• Turnover criteria: Minimum average annual turnover in last three financial years (ending 31 March) as per bid document; audited balance sheets or CA certificate acceptable.
• Option clause: Purchaser may increase/decrease quantity up to 25% during contract; extended delivery time proportional to quantity with a minimum of 30 days.
• ISO 9001: Bidder or OEM must hold this certification; failure leads to rejection.
• Delivery & payment: Delivery periods linked to original delivery order; payment terms and penalties (if any) will be as per contract; data not specified in snippet.
• Documentation: GST, PAN, turnover proof, experience certificates, and OEM authorizations typically required; ensure all certificates are uploaded.
• Service commitments: 24/7 support channels; escalation matrix; service centre evidence as prerequisite for bid acceptance.