Tablet Computer (V2)
Field Operations Division (fod)
VADODARA, GUJARAT
Bid Publish Date
20-Feb-2026, 10:18 pm
Bid End Date
03-Mar-2026, 9:00 am
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The Madhya Pradesh Home Department, located in UJJAIN, MADHYA PRADESH, invites bids for a Tablet Computer (V2) Q2 procurement. The tender specifies flexible quantity handling with a 25% up/down quantity variability at contract award and potential extension up to 25% during the contract, at contracted rates. Delivery timelines are tied to a last delivery order date, with calculations based on (Increase in quantity/Original quantity) × Original delivery period, minimum 30 days. The bid requires dedicated service support and an escalation matrix for ongoing after-sales assistance, ensuring a robust support framework for end users.
Key differentiators include the explicit option clause and the need for a clear service-support structure, including a toll-free contact for OEM support and a formal escalation path. The tender appears to target bulk/state-level tablet deployments via the Home Department, with emphasis on operational continuity and responsive service channels.
Product/service: Tablet Computer (V2) Q2
Quantity: Not specified in BOQ; flexible ±25% allowed
Estimated value: Not disclosed
Standards/Certifications: Not specified in data
Delivery: Calculated extension formula; minimum 30 days
Warranty/AMC: Not specified
Service requirements: Dedicated toll-free number and escalation matrix
EMD and detailed submission requirements to be confirmed in ATC
Delivery period extension rules with minimum 30 days
Quantity adjustment up to 25% during contract lifecycle
Not specified in provided data; refer to ATC for terms
Delivery period to commence from the last date of original delivery order; extended period governed by option clause with minimum 30 days
Not specified in provided data; check ATC for LD provisions
Demonstrated experience in government procurement or large-scale tablet supply
Financial stability evidenced by recent financial statements
Compliance with service-support requirements (toll-free line and escalation matrix)
Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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GST registration
Permanent Account Number (PAN) card
Experience certificates showing relevant tablet supply or government procurement experience
Financial statements demonstrating financial stability
EMD/Security deposit documentation (as specified by ATC if applicable)
Technical bid documents and product specifications demonstration
OEM authorizations or manufacturer authorization letter (if bidding as channel partner)
Any service-support capability documents (dedicated toll-free numbers and escalation matrix)
Key insights about MADHYA PRADESH tender market
Bidders should register with the MP procurement portal, review the ATC for the Tablet Computer (V2) Q2 scope, and submit the Technical and Financial bids along with GST, PAN, experience certificates, and OEM authorizations. Ensure dedicated toll-free service capability and escalation matrix compliance as required.
Required documents include GST registration, PAN, company financial statements, experience certificates for similar projects, OEM authorization, technical bid showing product specs, and EMD submission if mandated by ATC. Ensure service-support evidence such as toll-free numbers is provided.
The purchaser may adjust quantity up to 25%, with extensions calculated as (increased quantity/original quantity) × original delivery period, minimum 30 days. Delivery starts from the last date of the original delivery order and may extend within contracted rates.
Bidders must provide a dedicated toll-free service line and a formal escalation matrix for after-sales support, ensuring prompt issue resolution. Include contact numbers, response times, and escalation paths for technical and service concerns.
No explicit standards are listed in the provided data. Bidders should reference OEM certifications and common government tablet specs. Check ATC for ISI/ISO requirements if updated and attach relevant product compliance documents in the technical bid.
ATC documents govern bid terms and specific conditions not reflected in the basic data; BOQ items are not listed here. Bidders must view the uploaded ATC for exact submission requirements, quantities, and scope details, and respond accordingly with technical and price bids.
Delivery timing starts from the last date of the original delivery order. If the quantity increases during contract, the extended period is (increase/original) × original period, with a minimum 30 days, and may extend to the original delivery period as per option clause.
Submit OEM authorization or manufacturer-backed documentation confirming service capability, toll-free support, and escalation procedures. Include warranty terms, service response times, and spares availability to meet government deployment needs.
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Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS