Repair of CANON IR2725 MFD,Fuse assy of CANNON,Drum reqd of CANNON Npg,Cannon tonner cartridge,Prin
Indian Army
POONCH, JAMMU & KASHMIR
Posted:
29 December 2025
Closed:
8 January 2026
GEM
GEM
Indian Army Cannon Photocopier Repair Tender 2026 – Drum/Blade, Toner, Fuser Unit Replacement; Epson Printer Repair; OEM Service in India
Bid Publish Date
05-Jan-2026, 10:42 pm
Bid End Date
16-Jan-2026, 10:00 am
Progress
Issue05-Jan-2026, 10:42 pm
AwardPending
Quantity
5
Category
Complete repair of Cannon Photocopier Machine MFD Ser No 21 2FG36104
Bid Type
Two Packet Bid
Key Highlights
- • OEM/Authorized Seller with registered India office for after-sales service
- • Isolates five repair/replacement items for Cannon Photocopier MFD 21 2FG36104
- • Includes drum blade assembly, toner, teflon, fuser unit replacements
- • Complete repair scope for Cannon Photocopier MFD 21 2FG36104
- • Repair of Epson L3250 and L3256 printers with specified serials
- • Five BOQ items but no disclosed quantities or values
- • Emphasis on genuine OEM parts and post-sales support within India
Categories
4
Tender Overview
The Indian Army, Department Of Military Affairs, invites bids for multiple service activities tied to the Cannon Photocopier MFD Ser No 21 2FG36104 and two Epson printers. Scope includes replacement of drum and blade assembly, replacement of toner, teflon, and fuser unit assemblies, and complete repair of the Cannon Photocopier MFD. In addition, repair work for Epson L3250 (Ser No XAHT140638) and Epson L3256 (Ser No X8K6016853) is included. Five BOQ items are listed, but exact quantities are not disclosed. The procurement targets maintenance and component-level refurbishment to restore full operational capacity. OEM/Authorized Seller requirements underline post-sales support within India, reinforcing service accessibility after deployment.
Technical Specifications & Requirements
- Replacement parts: Drum and blade assembly, toner, teflon, and fuser unit assemblies for Cannon Photocopier MFD Ser No 21 2FG36104
- Repair scope: Complete repair for Cannon Photocopier MFD Ser No 21 2FG36104
- Printer repairs: Epson L3250 (Ser No XAHT140638) and Epson L3256 (Ser No X8K6016853)
- Vendor must be an OEM or Authorized Seller with a registered office in India to provide after-sales service support
- No technical specs or performance metrics are provided in the tender text; emphasis is on component replacement and general repair capability
- Five items listed in BOQ with no explicit quantities or unit measures
- Tender emphasizes service continuity, compatibility, and availability of original spare parts
Terms, Conditions & Eligibility
- OEM/Authorized Seller requirement: Registered India office for after-sales service support
- Importing OEMs must prove authorized presence in India for post-sales service
- No explicit EMD, payment terms, or delivery timelines disclosed in the text
- Five-item BOQ structure but without quantity details; bidders must seek clarification on exact scope
- Compliance with tender’s service delivery standards and traceability of components is implied
- Ensure documentation demonstrates capability to service Cannon Photocopier MFD 21 2FG36104 and Epson models
Key Specifications
-
Cannon Photocopier MFD Ser No 21 2FG36104: replace drum and blade assembly
-
Cannon Photocopier MFD Ser No 21 2FG36104: replace toner, teflon, and fuser unit assemblies
-
Cannon Photocopier MFD Ser No 21 2FG36104: complete repair
-
Epson L3250 Ser No XAHT140638: repair
-
Epson L3256 Ser No X8K6016853: repair
-
OEM/Authorized Seller with registered office in India for after-sales service
-
Five BOQ items; exact quantities not disclosed
Terms & Conditions
-
OEM authorization and Indian after-sales support must be demonstrated
-
Exact quantities and unit rates for five BOQ items are not disclosed
-
No explicit EMD or payment terms provided in tender text
Important Clauses
Payment Terms
Not specified; bidders should seek clarification on advance, milestone, or payment on completion terms
Delivery Schedule
Not specified; bidders must obtain delivery/repair timelines for Cannon Photocopier and Epson printers
Penalties/Liquidated Damages
Not specified; bidders should confirm LD provisions and performance bonds with the procurement authority
Bidder Eligibility
-
Bidder must be an OEM or Authorized Seller with registered office in India
-
Experience in repair/replacement of copier/photocopier components and Epson printers
-
Capability to supply genuine OEM spare parts and provide after-sales service in India
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Tender Results
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Bill of Quantities (BOQ)
5 Items
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) |
|---|---|---|---|---|---|---|
| 1 | Replace of Drum and blade assy of Cannon Photocopier Machine MFD Ser No 21 2FG36104 | Replace of Drum and blade assy of Cannon Photocopier Machine MFD Ser No 21 2FG36104 | 1 | set | deepakmalik@gem | 15 |
| 2 | Replace of Tonner, teflon and fuser unit assy of Cannon Photocopier Machine MFD Ser No 21 2FG36104 | Replace of Tonner, teflon and fuser unit assy of Cannon Photocopier Machine MFD Ser No 21 2FG36104 | 1 | set | deepakmalik@gem | 15 |
| 3 | Complete repair of Cannon Photocopier Machine MFD Ser No 21 2FG36104 | Complete repair of Cannon Photocopier Machine MFD Ser No 21 2FG36104 | 1 | job | deepakmalik@gem | 15 |
| 4 | Repair of Printer Epson L3250 Ser No XAHT140638 | Repair of Printer Epson L3250 Ser No XAHT140638 | 1 | job | deepakmalik@gem | 15 |
| 5 | Repair of Printer Epson L3256 Ser No X8K6016853 | Repair of Printer Epson L3256 Ser No X8K6016853 | 1 | job | deepakmalik@gem | 15 |
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) of bidder
3
Experience certificates for similar copier/printer repair work
4
Financial statements demonstrating viability
5
EMD/Security deposit documents (if applicable per organization terms)
6
Technical bid documents showing capability to service Cannon Photocopier MFD 21 2FG36104
7
OEM authorization letter or certificate confirming authorized service in India
Frequently Asked Questions
How to bid for Indian Army copier repair tender in India 2026?
Bid submission requires OEM authorization proof, Indian registered office, and experience in copier/printer repairs. Provide technical capability for Cannon Photocopier MFD 21 2FG36104 and Epson L3250/L3256 repairs, plus spare parts sourcing. Clarify quantities in the five BOQ items and attach related service records.
What documents are required for the Cannon Photocopier and Epson repairs tender in India?
Submit GST certificate, PAN, experience certificates for similar repairs, financial statements, and OEM authorization. Include spare parts sourcing proof and post-sales service arrangement in India. Provide project references for comparable MFD and Epson printer maintenance work.
What are the eligibility criteria for OEMs supplying Cannon Photocopier parts in India?
Eligibility requires an officially registered India office, OEM authorization for after-sales service, and demonstrable experience in similar component replacements (drum, blade, toner, fuser). Suppliers should show capacity to maintain 21 2FG36104 and Epson models with original parts.
What delivery timelines are expected for Cannon Photocopier repairs in this tender?
The tender text does not specify timelines; bidders should propose clear repair/ turnaround times per unit and ensure alignment with Army maintenance cycles. Confirm lead times for drum/blade assemblies and fuser unit replacement, plus print head availability if required.
What are the payment terms for the Indian Army copier service contract?
Payment terms are not disclosed; bidders should request terms such as milestones, advance or COD, and payment within 30 days of delivery. Ensure alignment with procurement norms for government contracts and document invoicing requirements for service work.
How to ensure OEM part authenticity for Cannon Photocopier and Epson repairs?
Only genuine OEM parts should be used; provide OEM certification or authorization letters proving access to authentic drum, blade, toner, teflon, and fuser units. Demonstrate supplier's ability to source and warranty authentic parts for both Cannon and Epson devices.
What is required for post-sales support in this India government tender?
Bidder must prove an India-registered service center, trained technicians, and a spare parts supply chain. Include service level expectations, maintenance windows, and availability of replacements for Cannon Photocopier and Epson printers, with clear escalation procedures.
What are the exact items listed in the BOQ for this tender?
The BOQ lists five items related to replacement of drum/blade, toner, teflon, fuser units, and complete repairs, plus Epson printer repairs. Quantities and unit measures are not provided; bidders should seek the clarifications and propose unit rates for each item.
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Documents 4
GeM-Bidding-8798855.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS