Supply, Installation and AMC of CCTV System
N/A
RANCHI, JHARKHAND
Posted:
18 September 2025
Closed:
18 October 2025
GEM
GEM
GRSE CCTV System Tender Ranchi Jharkhand 3 Year Warranty AMC 2026
Progress
Issue22-Jun-2026, 5:40 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Brand/OEM requirements and service support readiness emphasized (dedicated engineers, escalation matrix, toll-free support)
- • Technical standards and certifications to be uploaded per ATC; IS/ISO references not specified but must be compliance-ready
- • 25% quantity variation allowed; contract delivery and extension rules linked to original delivery period
- • Warranty is explicitly 3-year coverage (2-year warranty + 1-year AMC) with SLAs
- • Mandatory documentation: GST, PAN, experience certificates, financials, EMD, OEM authorizations
- • Past experience accepted via multiple proof formats (contracts, client certificates, invoices)
- • No BOQ items listed; procurement focuses on CCTV supply, installation, and commissioning
Categories
4
Tender Overview
Garden Reach Ship Builders And Engineers Limited invites bids for the supply & installation of CCTV system in Ranchi, Jharkhand with 2 years warranty + 1 year AMC (3 years total). Estimated value not disclosed. The contract includes delivery, installation, and post-sale service obligations. Manufacturers and integrators must provide dedicated service personnel, escalation contacts, and toll-free support. The tender emphasizes mandatory certificates and documentation, with quantity flexibility up to 25% per the option clause. Past project experience accepted via various proof documents. The procurement aims to strengthen security and monitoring with a compliant CCTV solution.
Technical Specifications & Requirements
- Product category: CCTV system supply and installation (complete with integration and commissioning)
- Warranty: 2 years standard warranty + 1 year AMC (total 3 years) as per bid terms
- Service & Support: Escalation matrix provided; dedicated engineers; toll-free service number
- Certifications: Upload required certificates as per ATC; non-submission risks rejection
- Delivery terms: Delivery period aligned with contract; option clause allows up to 25% quantity variation during/after the contract
- Past experience: Valid proof accepted includes contract copies, client execution certificates, and third-party notes
- Compliance: Service SLA for timely servicing and defect rectification during warranty
Terms, Conditions & Eligibility
- EMD: ₹5 (amount and mode to be clarified in bid documents)
- Option clause: Purchaser may increase/decrease quantity by up to 25% at contract award and during currency
- Delivery timing: As per last delivery order date; time extension rules apply per option clause, minimum 30 days
- Warranty/SLAs: Dedicated service personnel; time-bound service commitments during warranty period
- Documentation: Upload required GST, PAN, experience certificates, financials, EMD, OEM authorizations
- Past experience proof: Can be contract copies with invoices or client execution certificates
- Rejection risk: Non-submission of required certificates/documents may lead to bid rejection
Key Specifications
-
Product: CCTV system supply and installation
-
Warranty: 3 years total (2 years warranty + 1 year AMC)
-
Delivery: As per contract terms with option to extend by 25%
-
Service: Dedicated engineers and toll-free support with escalation matrix
-
Documentation: Upload all required GST, PAN, experience proofs, and OEM authorizations
Terms & Conditions
-
EMD amount of ₹5 to be clarified in tender documents
-
Option clause permits ±25% quantity variation during/after contract
-
3-year warranty coverage with defined service SLAs and dedicated personnel
Important Clauses
Payment Terms
Not explicitly stated in provided data; verify in bid documents, including EMD submission method and payment schedule
Delivery Schedule
Delivery period calculated from last date of original delivery order; extension rules apply with minimum 30 days
Penalties/Liquidated Damages
Not specified here; check ATC for LD/penalty terms and service SLA violations
Bidder Eligibility
-
Demonstrated experience in supplying/installing CCTV systems or security systems
-
Valid GST registration and PAN card
-
Evidence of prior contracts or client certifications
-
Ability to provide dedicated service personnel and toll-free support
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
SUPPLY & INSTALLATION OF CCTV SYSTEM INCLUDING 2+ 1 YEARS COMPLETE 3 YRS WARRANTY (2 YEAR+ 1YR AMC)
Authority Records
MINISTRY OF DEFENCEDEFENCE PRODUCTION DEPARTMENT
BID & GeM Expert Consultancy
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 5
GeM-Bidding-9504649.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Design, Supply, Installation & Commissioning, testing and Warranty for installation of CCTV system
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Posted:
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Closed:
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GEM
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates or contract copies with invoices
4
Financial statements or turnover proof (as applicable)
5
EMD submission proof (demand draft or online payment receipt)
6
Technical bid documents and compliance certificates
7
OEM authorization or dealer/distributor authorization
8
Service-level agreement outlines or SLA framework (if provided)
Frequently Asked Questions
Key insights about JHARKHAND tender market
How to bid for the CCTV tender in Ranchi by GRSE 2026
Bidders must submit GST, PAN, experience certificates, financials, and EMD as specified. Ensure OEM authorizations and technical compliance documents are uploaded. The project requires supply, installation, and 2+1 year warranty with a 1-year AMC, plus 25% quantity variation rights.
What documents are required for GRSE CCTV procurement in Jharkhand
Required documents include GST registration, PAN, past contract copies with invoices or execution certificates, financial statements, EMD proof, technical compliance certificates, and OEM authorizations. Non-submission may lead to bid rejection; ensure all documents are up to date.
What are the warranty and service terms for GRSE CCTV tender
The contract ensures a total of 3 years coverage: 2 years standard warranty plus 1 year AMC. The bidder must provide a dedicated technical service team, escalation matrix, and toll-free support as part of service SLA commitments.
What is the quantity variation clause in this CCTV tender
The purchaser can vary quantity by up to 25% at contract placement and during the currency of the contract. Delivery time extensions follow the formula (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
What is required for past experience proof in the GRSE CCTV bid
Acceptable proofs include contract copies with invoices, client execution certificates, or third-party notes. Self-certification by the bidder that work was executed is also permitted in some cases; ensure documents clearly demonstrate relevant CCTV/systems experience.
When will the delivery period and milestones be defined for GRSE CCTV
Delivery milestones align with the last date of the original delivery order. If the option clause is exercised, additional time is calculated using the given formula, with a guaranteed minimum extension of 30 days.
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Documents 5
GeM-Bidding-9504649.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS