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Indian Army Repair and Overhauling Service for Cars Tender Tata Motors - Military Affairs, 2026

Bid Publish Date

04-Jun-2026, 1:29 pm

Bid End Date

08-Jun-2026, 2:00 pm

Location

JALPAIGURI , WEST BENGAL

Progress

Issue04-Jun-2026, 1:29 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • OEM-specific brand requirement: TATA MOTORS service capability
  • On-site repair/overhaul focus at Buyer Premises
  • Mandatory dedicated toll-free service support line
  • No explicit BOQ; expect service-level commitments and response times
  • Possible alignment with Tata Motors service guidelines and IS/quality norms
  • Critical eligibility: OEM authorization or verifiable maintenance capability
  • Warranty/AMC expectations likely implied by military service standards
  • Penalty or performance terms not specified

Tender Overview

The opportunity is with the Indian Army under the Department Of Military Affairs for Repair and Overhauling Service – cars, specifically involving TATA MOTORS vehicles. The procurement is to be executed at Buyer Premises with a focus on on-site maintenance and overhauling capabilities. The absence of BOQ items and explicit start/end dates suggests a scoped service contract rather than a fixed-quantity supply. The tender emphasizes a dedicated service channel and OEM support, indicating a need for OEM-authorized technicians and a structured maintenance workflow. Notable constraints include the requirement for a Dedicated / toll-free service hotline and potential alignment with Tata Motors service standards. The data hints at vehicle-specific expertise and an arrangement that ensures rapid troubleshooting and repair responsiveness on military premises.

Technical Specifications & Requirements

  • Service scope: Repair and Overhauling Service – cars (TATA MOTORS) for on-site maintenance at Buyer Premises.
  • OEM alignment: Tata Motors dealership or OEM-authorized service capability likely required.
  • Service support: Dedicated/toll-free telephone support for post-sale service and maintenance inquiries.
  • Data gaps: No explicit BOQ items, quantities, or delivery timelines provided; no standard codes published.
  • Compliance emphasis: Expect adherence to Tata Motors maintenance guidelines and military procurement quality expectations.
  • Key differentiator: On-site maintenance capability at buyer premises with OEM-backed service support.

Terms, Conditions & Eligibility

  • Ensure availability of Dedicated / toll-free service line for technical support.
  • OEM authorization or proven capability to service TATA MOTORS vehicles.
  • Section highlights: no explicit EMD, value, or delivery windows provided; bidders should prepare for on-premises service commitments and rapid response.
  • Documentation and qualification specifics are not enumerated; bidders should anticipate standard military procurement documentation and safety certifications.
  • Emphasis on reliability, on-site availability, and alignment with manufacturer service standards.

Key Specifications

  • Product/Service: Repair and Overhauling Service for Tata Motors cars

  • Scope: On-site maintenance at Buyer Premises (military facility)

  • Support: Dedicated toll-free telephone line for service support

  • Brand alignment: Tata Motors OEM-authorized service capability

  • Data gaps: No BOQ items, quantities, or delivery timelines provided

Terms & Conditions

  • Dedicated toll-free service line required for support

  • OEM authorization or proven Tata Motors service capability

  • On-site repair/overhaul on military premises; potential adherence to IS/quality norms

Important Clauses

Payment Terms

Not explicitly defined; bidders should prepare for standard military procurement payment terms once published

Delivery Schedule

On-site service delivery likely required with rapid response targets; exact timelines TBD

Penalties/Liquidated Damages

Not specified; bidders should anticipate performance-based penalties as per department norms

Bidder Eligibility

  • OEM authorization from Tata Motors or verifiable servicing capability for Tata Motors cars

  • Experience in automotive repair/overhauling, preferably for government or defense sectors

  • Financial stability and capacity to support on-site service at military premises

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair and Overhauling Service - cars; TATA MOTORS; Yes; Buyer Premises

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 5

GeM-Bidding-9420663.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for automotive repair/overhauling on Tata Motors vehicles

4

Financial statements demonstrating capacity to support on-site service

5

OEM authorization or certificate proving Tata Motors service capability

6

Technical bid documents detailing service process, response times, and spare parts availability

7

Any existing service hotline or support infrastructure documentation

Frequently Asked Questions

How to bid for the Indian Army Tata Motors car repair tender 2026?

Bidders should submit OEM authorization or proven Tata Motors service capability, GST and PAN, experience certificates for automotive repair, financial statements, and technical bid detailing on-site service processes. A dedicated toll-free support line must be demonstrated. Prepare for on-site maintenance at military premises with OEM compliance.

What documents are required for Tata Motors repair service tender in the Indian Army?

Required documents include GST registration, PAN, experience certificates of automotive repair/overhaul, financial statements, OEM authorization for Tata Motors, technical bid outlining service process, and proof of dedicated service hotline. These ensure eligibility and capability for on-site military repairs.

What are the technical requirements for Tata Motors car service in this tender?

Expect on-site repair/overhaul capabilities for Tata Motors cars, OEM-aligned service standards, a dedicated toll-free support line, and adherence to military quality expectations. Since BOQ is not provided, focus on service processes, parts availability, and technician qualifications.

When is the delivery and service response timeline for this Army tender?

Exact timelines are not published; bidders should anticipate rapid on-site response targets for military premises. Prepare service level commitments, escalation procedures, and technician deployment schedules aligned with defense procurement norms.

What are the EMD/financial requirements for this Tata Motors service tender?

No explicit EMD amount is stated in the available data. Bidders should monitor official calls for bids for any security deposits or EMD, and be prepared to provide standard banking instruments as per military procurement norms.

What constitutes OEM authorization for Tata Motors car service in defense procurement?

OEM authorization means proof of dealership or service capability directly from Tata Motors, including service templates, parts supply agreements, and trained technician credentials. This ensures compliance with Tata Motors maintenance guidelines during on-site military repairs.

What are the key eligibility criteria for participating bidders in this army tender?

Eligible bidders must demonstrate Tata Motors service capability or OEM authorization, automotive repair experience (preferably government or defense), GST and PAN, and financial stability to support on-site military maintenance and spare parts provisioning.

How will service support be structured for this Tata Motors repair contract?

The tender requires a dedicated toll-free service line and OEM-aligned maintenance processes. Bidders should detail escalation protocols, remote diagnostic capabilities, spare parts availability, and on-site technician deployment to meet military readiness standards.

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