GEM eProcurement Tender for Security Equipment Services – 25% Quantity Flexibility, MSE Purchase Preference, 2026

Tender Overview

GEM eProcurement invites bids for security equipment services under a framework that allows the buyer to adjust contract quantity or duration by up to 25% at grant and post-issuance. Bidders must consider potential assignment/sub-contract constraints, with the seller remaining liable for performance. Acknowledge MSE purchase preference provisions, requiring, where applicable, manufacturer status for goods and alignment with the Public Procurement Policy for Micro and Small Enterprises. An escalation matrix for service support must be provided by the bidder or OEM. Payment terms insist the service provider pays staff salaries first and submits statutory documents with invoices. Acceptance of an Account Payee DD/DD evidence for EMD or security deposit is allowed, with hardcopy submission within 5 days of bid end/opening. This tender carries no explicit BOQ items and focuses on service-level commitments, submission of required certificates, and adherence to supplier governance.

• Organization: GEM eProcurement
• Product/Service: Security equipment services
• Location: Not specified; multiple potential sites under GEM framework
• Key differentiator: Flexible contract quantity/duration; MSE preference eligibility; mandatory service escalation
• Unique aspect: Supplier accountability for sub-contracts; payroll and statutory compliance emphasis

Technical Specifications & Requirements

• No technical specifications are published; bidders should align with standard security equipment service capabilities and service levels
• Required submissions include escalation matrix with contact numbers for service support
• EMD submission options include Account Payee DD or online payment, with proof furnished in bid and hardcopy delivery within 5 days of bid end/opening
• Compliance with purchaser’s terms on assignment/sub-contract and joint liability for performance remains critical
• Ensure readiness to demonstrate capability to deploy and support staff at buyer locations and to provide necessary certificates and registrations
• Ensure ability to meet any future quantity/duration adjustments up to 25% without disruption

Terms, Conditions & Eligibility

• Purchase preference: MSEs (manufacturer for goods, service provider for services) with documentary evidence
• Escalation matrix requirement: provide telephone-based support details
• Form of EMD/PBG: submit EMD/DD payable to the respective buyer entity; scanned copy with bid and hardcopy within 5 days
• Salary/wages responsibility: service provider pays staff first, with statutory document submission (PF, ESIC) and bank statements
• Assignment/sub-contract restrictions require prior written consent of buyer; joint liability remains with seller
• Certificates: ensure upload of all requested certificates/documents; non-submission may lead to rejection