National Security Guard Manpower Outsourcing Tender 2026 CAPF Minimum Wage Skilled ITI/Engineering - ₹11,491,122

Tender Overview

Organization: National Security Guard (NSG), under the Central Armed Police Forces. The procurement seeks Manpower Outsourcing Services across multiple skill levels (Minimum wage – Skilled; Semi-skilled; Unskilled; ITI/Engg Diploma). Estimated value: ₹11,491,122 with EMD of ₹229,822. Procurement location is not disclosed; bidders must ensure service coverage within the consignee state and establish a local office. A key differentiator is the 25% allowable variation in contract quantity or duration, and service contracts may also permit scope/value expansion with seller consent. Unique terms include payroll-based salary payments and strict documentary evidence requirements. This tender emphasizes robust service support, including dedicated toll-free lines and escalation matrices, plus mandatory payroll practices. The award will depend on compliance with the added T&Cs and the organization’s ATC documents. The opportunity targets established manpower outsourcing capabilities with strong HR/compliance processes.

Technical Specifications & Requirements

• Service category: Manpower Outsourcing (Minimum wage level) across Skilled, Semi-skilled, Unskilled, ITI/Engg Diploma or degree categories.
• Key compliance: Office of the Service Provider must be located in the state of the consignee; dedicated service support line; escalation matrix.
• Payroll obligation: Salaries paid by the service provider first; submission of PF/ESIC documentation and bank statements when billing the buyer.
• Staffing threshold: At least 40% of required manpower on the provider’s payroll for at least one year; evidence uploaded for verification.
• Security/EMD mechanics: EMD ₹229,822; PBG/FDR acceptance; FDR payable to SBI Chennai with release conditions.
• Variation clause: 25% increase/decrease in quantity or duration permitted pre- and post-contract issuance.
• Documentation: Mandatory certificates and documents must be uploaded; non-upload leads to rejection.
• Support commitments: Dedicated toll-free number and escalation contacts required.

Terms, Conditions & Eligibility

• EMD: ₹229,822; payment security via PBG or FDR (FDR to be pledged in the name of the seller with sanction rules); delivery of original FDR within 15 days of award.
• Payment terms: Salaries paid by service provider first; payment to be claimed from buyer with statutory documents.
• Experience/Office: Service provider must have a working office in the consignee state; verifications via documentary evidence.
• Payroll rule: Minimum 40% manpower on the provider’s payroll for at least one year.
• Support/SLAs: Dedicated service support lines and escalation matrix required; performance and compliance documented.
• Contract flexibility: 25% scope/duration variation allowed during tender and after contract issuance with consent.
• Documentation: All required certificates and documents must be uploaded; missing items lead to rejection.
• Compliance: Failure to upload required bid documents or ATC can render bid non-responsive.