International Institute for Population Sciences Canon Photocopier Maintenance Tender Mumbai Maharashtra 2026 – OEM Authorized Service Provider

Tender Overview

The International Institute for Population Sciences (IIPS), Mumbai, invites bids for annual maintenance service of Canon photocopier machines (monochrome, laser, separate drum and toner) under OEM Authorized Service Provider terms. The estimated value is ₹71,500. Location is Mumbai, Maharashtra 400002. Key differentiators include mandatory experience certificates for government/PSU or renowned private entities and potential 50% variation in contract quantity or duration. The tender emphasizes service responsiveness and the use of dedicated support channels. Bidders must provide an undertaking against financial fitness and ensure compliance with the added terms. This procurement targets reliable, authorized Canon service partners with proven government or large-private sector experience. Unique ATC terms require a DD/PBG option and a Mumbai-based payee. The scope is limited to maintenance services rather than purchase.

Technical Specifications & Requirements

• No technical specifications are listed in the BOQ; the scope centers on annual maintenance service for Canon photocopier machines.
• Required capabilities include: dedicated/toll-free service support and an escalation matrix for rapid issue resolution.
• Eligibility criteria include submission of Experience Certificates for prior similar supply, plus if registered under MSME/NSIC, an EMD exemption certificate.
• Financial integrity constraints include an undertaking that the bidder is not under liquidation or bankruptcy. The contract allows a 50% adjustment in quantity or duration at award and during the contract period.
• Payment framework requires salaries of deployed staff paid by the service provider, with subsequent buyer reimbursement and statutory documentation.

Terms, Conditions & Eligibility

• Experience Certificate for supplying to government/PSU or renowned private organizations, with PO references.
• If MSME/NSIC registered, include EMD exemption certificate.
• Bidder must not be in liquidation or bankruptcy; submit an undertaking.
• OPTION CLAUSE allows up to 50% increase/decrease in quantity or duration at contract issue and during execution.
• Salaries for deployed staff must be paid by the service provider first; payment to follow with statutory documents.
• EMD/PBG: Payment security via DD in favour of Director IIPS (Mumbai); after award, DD copy may be uploaded in place of PBG with hard copy delivered within 15 days.
• Dedicated/toll-free service number and a formal escalation matrix are required.