Indian Army Mobile Thermal Camera Tender Indore Madhya Pradesh 2026 ISO 9001 2-Year Warranty

Tender Overview

The Indian Army under the Department of Military Affairs invites a procurement for Mobile Thermal Cameras to be supplied, installed, tested and commissioned at the consignee location in Indore, Madhya Pradesh (452001). The Scope includes end-to-end delivery, installation, testing and commissioning of the goods. The bid requires the OEM to have an India-based office for after-sales support, and a dedicated service helpline. A 2-year warranty from final acceptance is mandated, with OEM certificates to accompany delivery. Unique emphasis is on ISO 9001 certification and local service capability, ensuring timely maintenance and response.

Technical Specifications & Requirements

• Product: Mobile Thermal Camera
• Scope: Supply, Installation, Testing and Commissioning of the camera system
• Warranty: 2 years from final acceptance or after installation completion
• Standards: ISO 9001 certification required for bidder or OEM
• OEM/Service: OEM must have a registered office in India to provide after-sales service; installation, commissioning and maintenance teams must be established in-country
• Serviceability: Dedicated/toll-free service support available; service centers listed near consignee destinations
• Documentation in Bid: OEM certificates, service center details, and proof of ISO 9001
• Notes: Complete make and model details of the offered product must be provided during bid

Terms, Conditions & Eligibility

• EMD: Amount not disclosed in the provided data
• Documentation: Bidder must submit PAN card, GSTIN, Cancelled Cheque, and EFT Mandate certified by bank
• Warranty: 2-year warranty; rectification of breakdowns during the warranty period
• After-Sales: Well-established Installation, Commissioning, Training, Troubleshooting and Maintenance Service groups in India; service centers near consignee destinations must be uploaded with the bid
• OEM Certification: ISO 9001 and India-based after-sales office required; imported products require OEM authorization with India office for service
• Scope of Supply Clause: Bid price to include all costs; scope includes supply, installation, testing and commissioning
• ATC Clause: Complete make and model details to be provided by bidder