Add on GATEWAYS and Accessories for PABX System
Indian Army
CHAMOLI, UTTARAKHAND
Posted:
4 February 2025
Closed:
25 February 2025
GEM
GEM
Sashastra Seema Bal IP-PBX System & Installation Tender Pithoragarh Uttarakhand 2026
Bid Publish Date
11-Jul-2026, 8:05 pm
Bid End Date
01-Aug-2026, 9:00 pm
Value
₹7,10,000
Location
Progress
Issue11-Jul-2026, 8:05 pm
AwardPending
Quantity
19
Category
IP-PBX System
Bid Type
Two Packet Bid
Key Highlights
- • Brand/OEM requirement: OEM or Authorized Seller must have an India-registered office for aftersales support for imported products
- • Delivery flexibility: option to increase/decrease quantity up to 25% at contract placement and during currency
- • Service support: Dedicated toll-free telephone and explicit escalation matrix for post-sale support
- • Installation scope: includes IP-PBX System, Gateway, MDF 50P, IP Phones and installation services
- • Contract timing: delivery period starts from the last date of the original delivery order; extended time rules apply
- • Location specificity: procurement for Pithoragarh, Uttarakhand with a defined postal code 262501
- • Documentation posture: OEM authorization and aftersales commitments needed for imported items
- • Financials: estimated value explicitly stated as ₹710,000; EMD not specified in data
Categories
11
Tender Overview
Organization: Sashastra Seema Bal (ssb) under Central Armed Police Forces. Procurement: IP-PBX System, Gateway, MDF 50P, IP Phone units and Installation services. Estimated value: ₹710,000. Location: Pithoragarh, Uttarakhand – 262501. The tender encompasses multiple telecommunication hardware items and onsite installation, with an option clause allowing quantity variation of up to 25% during contract execution. OEM/imported products require India-based aftersales support via an authorized office. A toll-free service line and an escalation matrix are mandated for post-sale support.
Technical Specifications & Requirements
No itemized technical specs are provided in the tender data. Expected scope includes: IP-PBX System, Gateway, MDF 50P, IP Phones, and Installation. Ensure compliance with OEM service support requirements including a dedicated toll-free number and a defined escalation matrix. The contract may involve installation, commissioning, and aftersales support; ensure alignment with the 25% quantity option and delivery timing from the original delivery date. Emphasize reliability, compatibility with existing infra, and clear OEM authorization posture.
Terms & Eligibility
The buyer reserves the right to increase or decrease quantities by up to 25% during both initial and extended periods. For imported items, the OEM must have registered Indian office for aftersales. Provide a dedicated toll-free support line and a formal escalation matrix. Delivery timelines reference the last date of the original delivery order; extension is governed by the option clause. Bidders must ensure compliance with these terms and maintain readiness for scalable quantities.
Key Specifications
-
Product/service names: IP-PBX System, Gateway, MDF 50P, IP Phone, Installation
-
Quantity/scale: overall value ₹710,000; potential 25% quantity variation
-
Standards/certifications: explicit standards not specified; ensure OEM authorization
-
Testing/quality: post-sales support required via toll-free line and escalation matrix
-
Delivery/installation: installation scope included; delivery period tied to original delivery order
Terms & Conditions
-
25% quantity flexibility during order placement and currency
-
Imported items require OEM with India-based aftersales support
-
Dedicated toll-free service and escalation matrix required
Important Clauses
Delivery Time & Option Clause
Delivery period starts from the last date of the original delivery order; option to extend with calculated time based on (increased quantity/original quantity) × original delivery period, minimum 30 days
OEM & Aftersales
Imported products must have an OEM with registered Indian office for aftersales service; certificate to be submitted
Service Support
Bidder/OEM must provide a dedicated toll-free service line and an Escalation Matrix of contact numbers
Bidder Eligibility
-
Experience in supplying and installing IP-PBX systems and related telecom hardware
-
Ability to provide India-based aftersales support for imported products
-
Demonstrated capability to scale quantities up to 25% during contract execution
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
IP-PBX System , Gateway , MDF 50P , IP Phone , Installation
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Pithoragarh
Delivery Pincodes
262530
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Banarsi Dass | 262530,O/o the Commandant , 55th Bn. SSB Ancholi | Pithoragarh | Uttarakhand | 262530 | 1 | 15 | - |
Authority Records
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Documents 4
GeM-Bidding-9577080.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
5 found
IP PBX System,120 IP Channels,100 IP Subscriber Licenses,Type1 IP Phone,Type2 IP Phone,Metal Rack,
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Closed:
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GEM
IP-PBX,Analog VoIP Gateway,IP Digital Phone,PoE Switch,Electrification and Cabling,Casing accesarie
Survey Of India
GANDHI NAGAR, GUJARAT
Posted:
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Closed:
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GEM
Tender Results
Loading results...
Bill of Quantities (BOQ)
6 Items Sign in to view GEM price trends Sign in for GEM prices
#1
IP-PBX System
IP-PBX System - 4CO+24 analog +60 IP Extensions.
1 units
Delivery: 15 days
#2
Gateway
Gateway - 16 Port VoIP FXS Gateway
2 units
Delivery: 15 days
#3
Gateway
Gateway - 32 Port VoIP FXS Gateway
1 units
Delivery: 15 days
#4
MDF 50P
MDF 50P - 50 Pair, 5 stage protection level with LED indicator.
4 units
Delivery: 15 days
#5
IP Phone
Type-1 IP Phone
10 units
Delivery: 15 days
#6
Installation
Installation and Support
1 units
Delivery: 15 days
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) | Price Trends |
|---|---|---|---|---|---|---|---|
| 1 | IP-PBX System | IP-PBX System - 4CO+24 analog +60 IP Extensions. | 1 | units | bcgem@55bn | 15 | |
| 2 | Gateway | Gateway - 16 Port VoIP FXS Gateway | 2 | units | bcgem@55bn | 15 | |
| 3 | Gateway | Gateway - 32 Port VoIP FXS Gateway | 1 | units | bcgem@55bn | 15 | |
| 4 | MDF 50P | MDF 50P - 50 Pair, 5 stage protection level with LED indicator. | 4 | units | bcgem@55bn | 15 | |
| 5 | IP Phone | Type-1 IP Phone | 10 | units | bcgem@55bn | 15 | |
| 6 | Installation | Installation and Support | 1 | units | bcgem@55bn | 15 |
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar IP-PBX/telecom installations
4
Financial statements or turnover evidence
5
EMD/Security deposit as applicable by tender terms
6
Technical bid compliance documents
7
OEM authorization or authorized seller certificate for imported items
8
Proof of registered Indian office for OEM (imported items)
Frequently Asked Questions
Key insights about UTTARAKHAND tender market
How to bid for the IP-PBX tender in Pithoragarh Uttarakhand 2026?
Bidders must submit GST, PAN, experience certificates, financial statements, and EMD as applicable. Ensure OEM authorization for imported items and provide a dedicated toll-free support line plus a clear escalation matrix. The option clause allows up to 25% quantity variation; plan delivery from the original delivery date and align with installation requirements.
What documents are required for ssb IP-PBX procurement in Uttarakhand?
Required documents include GST registration, PAN, experience certificates for telecom installations, financial statements, EMD, technical bid, OEM authorization, and proof of India-based aftersales support for imported items. Ensure documents cover installation, testing, and warranty terms.
What are the delivery and installation requirements for this tender?
Delivery starts from the last date of the original delivery order; if quantity increases, extended time is calculated as (increased quantity/original quantity) × original delivery period, with a minimum of 30 days. Installation covers IP-PBX, gateway, MDF, IP phones, and related cabling where specified.
What are the service support expectations for bidders in this SSb tender?
Bidders must provide a dedicated toll-free service line and an escalation matrix with contact numbers. After-sales support must be accessible in India for imported products, with clear escalation paths to resolve issues promptly.
What is the estimated value and potential quantity variation in this tender?
The estimated value is ₹710,000. The purchaser reserves the right to vary quantities by up to 25% during contract placement and currency, affecting delivery planning and pricing at contracted rates.
Which product categories are included under this ssb procurement in Uttarakhand?
Categories include IP-PBX System, Gateway, MDF 50P, IP Phone, and Installation services. The scope covers hardware supply and onsite installation within the Pithoragarh district.
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Documents 4
GeM-Bidding-9577080.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS