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Directorate Of Information Technology Puducherry A3 Size Multifunction Printer Tender 2026 ISO/ISI Standards

Bid Publish Date

05-Jun-2026, 5:34 pm

Bid End Date

15-Jun-2026, 6:00 pm

Progress

Issue05-Jun-2026, 5:34 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Directorate Of Information Technology Government Of Puducherry invites bids for an A3 Size Multifunction Printer (MFP) under PAC only considerations, aimed at upgrading government printing and scanning capabilities in Pondicherry, Puducherry 605007. The procurement emphasizes an OEM/Authorized Seller with a 3-year warranty, on-site support, and a robust after-sales network across India. The scope includes installation, commissioning, and training, with dedicated service personnel to ensure timely rectification during the warranty period. A mandatory MAF from OEM and an authorized sales/service center within the consignee region are required. Unique terms mandate proof of Indian presence for after-sales service and a clear service-level agreement upon acceptance. The purchase signals a focus on reliable, standards-compliant MFPs with standardized warranty and local support coverage.

Technical Specifications & Requirements

  • Product category: A3 size MFP with printing, scanning, copying, and optional fax capabilities for office use.
  • Printing technology: Laser/LED or other suitable technology; high-speed ISO/IEC 24734 compliance for A4 mono/color where applicable.
  • RAM & storage: Minimum RAM and storage details requested; on-board memory and expansion options should be specified.
  • Duplex & media handling: Auto duplex printing/copying; multiple paper trays; original document feeder for scanning/copying.
  • Connectivity: Modern interfaces (USB, Ethernet, optional Wi-Fi) for networked deployment; on-site warranty and extended warranty options.
  • Warranty & support: On-site warranty (3 years) with OEM certificates; extended warranty options available; regional service centers to be listed.
  • Compliance: OEM/MAF certification required; installation, commissioning, and training services must be provided in India.

Terms, Conditions & Eligibility

  • Warranty: 3-year warranty from final acceptance or after installation, with OEM warranty certificates submitted at delivery.
  • OEM/MAF: Bidder must provide MAF from OEM and an Authorized Sales & Service Centre in the consignee region.
  • Service capability: Dedicated service personnel for timely servicing and defect rectification as per SLA; installation/training/troubleshooting teams must be established in India.
  • After-sales: Registered Indian office for after-sales support; details of service centers near consignee destinations to be uploaded with bid.
  • Delivery & installation: Installation, commissioning, and testing included; supplier to ensure regional service coverage.
  • Documentation: OEM authorization, proof of Indian presence, and service network details must accompany bid submission.

Key Specifications

    • Product category: A3 Size Multifunction Printer (MFP) with print/scan/copy (and optional fax)
    • Printing technology: Laser/LED or equivalent; ensure high-speed operation per ISO/IEC 24734
    • RAM: Minimum on-board RAM; expansion options to be specified
    • Storage: Minimum GB storage capacity specified by OEM
    • Duplexing: Auto duplexing on both printing and copying
    • Paper handling: Number of main trays and feeder capacity; Original Document Feeder type for scanning
    • Connectivity: USB, Ethernet; Wi-Fi capable if required
    • Warranty: On-site warranty 3 years; OEM warranty certificate required at delivery
    • Extended warranty: Options available with specified duration
    • Compliance: OEM/MAF from authorized seller; Indian service presence required

Terms & Conditions

  • Warranty: 3-year on-site warranty from final acceptance; OEM certificates required

  • OEM/MAF: Bid must include OEM/Authorized Seller MAf and regional service center proof

  • Service: Dedicated technicians and SLA-based timely servicing within India

Important Clauses

Payment Terms

Payment terms to be defined in contract; ensure OEM warranty certification submission at delivery

Delivery Schedule

Delivery and installation to be completed with commissioning/testing per consignee locality requirements

Penalties/Liquidated Damages

Penalties or LD applicable for delays or non-conformity per contract SLA

Bidder Eligibility

  • Must be OEM or Authorized Seller with MAf in India

  • Demonstrated experience in deploying A3 MFPs within government or large offices

  • Proof of Indian service network with regional centers near Puducherry

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

A3 Size Multifunction Printer (MFP) (Q2) ( PAC Only )

Authority Records

INFORMATION TECHNOLOGY DEPARTMENT

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Documents 5

GeM-Bidding-9428356.pdf

Main Document

Other Documents

OTHER

CATALOG-Specification-1

CATALOG Specification

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
General Product Information Description of Stores A3, Legal and A4 size Multifunction Machine Printer with core function as Print, Scan and Copy with Power Cord/Adapter
General Product Information Printing Technology Electrophotography/Xerography (Laser/LED)
General Product Information Type of Printing Monochrome (Black), Colour Or higher
General Product Information Availability of Fax No
Hardware Configuration RAM Size (MB) 512, 1024, 2048, 2560, 3072, 3584, 4096, 4608, 5120, 5632, 6144, 6656, 7168, 7680, 8192, 1500 Or higher
Hardware Configuration Storage Capacity (in GB) 0, 128, 256, 512, 1024, 320, 640, 500 Or higher
Printing Performance Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in PPM) for Laser/LED MFPs 20 to 24, 25 to 29, 30 to 34, 35 to 39, 40 to 44, 45 to 49, 50 to 54, 55 to 59, 60 to 64, 65 to 69, 70 to 74, 75 to 79, 80 to 84, 85 to 89, 90 to 94, 95 to 99, 100 to 104, 105 to 109, 110 to 119, 120 to 129, 130 to 139, 140 to 149, 150 to 159, 160 to 169, 170 to 179, 180 to 189 Or higher
Printing Performance Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in IPM) for Inkjet MFPs Not Applicable Or higher
Printing Performance Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in PPM) for Laser/LED MFPs Not Applicable, 15 to 19, 20 to 24, 25 to 29, 30 to 34, 35 to 39, 40 to 44, 45 to 49, 50 to 54, 55 to 59, 60 to 64, 65 to 69, 70 to 74, 75 to 79, 80 to 84, 85 to 89, 90 to 94, 95 to 99, 100 to 104, 105 to 109, 110 to 119, 120 to 129, 130 to 139, 140 to 149, 150 to 159, 160 to 169, 170 to 179, 180 to 189 Or higher
Printing Performance Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in IPM) for Inkjet MFPs Not Applicable Or higher
Duplexing & Copying Features Auto Duplexing Printing/Coping (2-sided Feature) Yes Or higher
Document and Paper Handling Original Document Feeder Type (For Scanning and Copying) Reverse/Duplex Automatic Document Feeders (RADF/DADF), Single-Pass Document Feeders (SPDF) Or higher
Document and Paper Handling Number of Main Paper Tray 1, 2, 3, 4, 5, 6 Or higher
Connectivity and Reliability Connectivity USB Port, Ethernet Port
Certification and Warranty On Site Warranty (in Year) 1 Or higher
Certification and Warranty Extended Warranty (in Years) over and above standard warranty 0, 1, 2, 3, 4 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar A3 MFP deployments

4

Financial statements for last 3 years

5

EMD/Security deposit as applicable

6

OEM authorization letter or MAf (OEM/Authorized Seller)

7

Proof of Indian service presence and regional service centers

8

Technical compliance certificates for MFP specifications

9

Installation, commissioning, and training SLAs

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for A3 MFP tender in Puducherry 2026 with OEM MAf?

Bidders must submit OEM authorization or MAf, proof of Indian service presence, and service centers near Puducherry. Include 3-year on-site OEM warranty certificates, installation/training plans, and ISO/IEC 24734 compliant performance claims. Ensure compliance with local purchasing norms and provide installation SLAs.

What documents are required for A3 MFP procurement in Puducherry?

Submit GST, PAN, experience certificates for similar MFPs, last 3-year financials, EMD details, OEM authorization/MAf, service center proof in India, installation/commissioning plan, and OEM warranty certificates with delivery timeline.

What are the technical specifications for the Puducherry MFP tender?

Expect A3 MFP with laser/LED option, auto duplexing, multiple trays, original feeder for scanning, USB/Ethernet/Wi-Fi connectivity, and RAM/storage details per OEM. ISO/IEC 24734 performance figures to be demonstrated for A4 mono/color where applicable.

When is the delivery and installation expected for this MFP bid?

Delivery and installation must align with consignee region requirements; include commissioning/testing as part of the contract. SLA-based service support should commence immediately after acceptance and installation completion.

What are the warranty terms for the Puducherry MFP procurement?

Warranty is 3 years on-site from final acceptance or after commissioning. OEM warranty certificates must be supplied at delivery, with service centers listed near the consignee location for ongoing support.

What is required for OEM/MAf in this government tender in Puducherry?

Bid must include OEM/MAf documentation and a registered Indian office for after-sales support. Authorized service centers in the consignee region must be shown, and regional service coverage details uploaded with the bid.

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