Directorate Of Medical Education And Training Facility Management Services Tender Uttar Pradesh Hospitality & Patient Support 2025

Tender Overview

The Directorate Of Medical Education And Training, under the Medical Education Department, Uttar Pradesh, seeks Lump Sum Facility Management Services covering hospital hospitality, patient support, and consumable provisioning within contract cost. Estimated contract value is ₹17,000,000 with an EMD of ₹170,000. Location is Uttar Pradesh; the office of service provider must be within the consignees’ state, with specific reference to Kushinagar for EMD submission logistics. The scope includes service delivery, staff welfare logistics, and consumables embedded in the contract price. A key differentiator is the 25% quantity/duration adjustment permitted at contract issuance and during execution, enabling responsive demand management. The tender emphasizes compliance and verified past performance as critical differentiators, supported by mandatory documentation and ATC. This procurement targets qualified facility management providers capable of delivering hospitality and patient support services aligned with government norms.

Technical Specifications & Requirements

• No itemized BOQ is available; the tender categorizes work under Facility Management Services – Lump Sum for hospital hospitality and patient support, with consumables included in contract cost.
• EMD options include Demand Draft payable to the autonomous state medical college Kushinagar or Fixed Deposit Receipt pledged to ASMC Kushinagar, with scanned proof and hardcopy delivery within 5 days of bid end/date.
• Required presence: service provider office within the consignee state; dedicated toll-free service support line; evidence of past projects meeting experience criteria (contracts, invoices, or client certificates).
• The scope mandates compliance with buyer ATC and mandatory certificates; no explicit technical standards listed; emphasis on availability, responsiveness, and documented past performance.

Terms, Conditions & Eligibility

• EMD is ₹170,000; can be paid via DD or FDR with specific endorsement and submission of hardcopy within 5 days.
• Quantity/duration flexibility up to 25% at contract issue and during execution.
• Payment of salaries for deployed staff is the bidder’s obligation up front, with reimbursement from the buyer including statutory proofs (PF/ESIC) and bank statements.
• Office presence in the state and dedicated service support line are mandatory; non-compliance risks bid rejection.
• Past experience proof accepts multiple formats (contract copies, client execution certificates, or third-party notes).
• Non-submission of required certificates/documents results in rejection; refer to ATC for additional clauses.