Invitation to Bid - ASRDO/ENG/ST-01/2014-15 in AMRITSAR, PUNJAB
N/A
AMRITSAR, PUNJAB
Posted:
23 May 2014
Closed:
2 June 2014
EPROCURE
Open Power and Energy NPROCURE
Government Tender for Annual IT Maintenance Contract (AMC) for Bharuch City Division
Progress
Issue07-May-2026, 1:00 pm
AwardPending
Tender Type
Open
Sector
Power and Energy
Tender Fee
₹1,180
Contract Form
Service
Completion Period
12 Months
Currency Type
Single
Categories
14
This government tender offers a comprehensive Annual Maintenance Contract (AMC) for IT infrastructure in Bharuch City Division, Gujarat. It covers preventive and breakdown maintenance, parts replacement, and software support for computers, printers, scanners, UPS, and peripherals across multiple sub-divisions. The project aims to ensure uninterrupted IT services for government offices, with a duration of 12 months and an estimated value of ₹10,00,000. Bidders must meet strict eligibility criteria, submit technical and financial bids online, and adhere to specified timelines. The tender process involves preliminary, technical, and price evaluation stages, with a focus on technical competence, experience, and compliance. This opportunity is ideal for experienced IT service providers specializing in facility management and government infrastructure support, seeking to deliver reliable, cost-effective solutions. Download the detailed tender documents and participate in this transparent procurement process to become a trusted partner for government IT maintenance needs.
Scope Of Work
• Provide preventive and breakdown maintenance for all listed IT equipment including computers, printers, scanners, UPS, and peripherals.
• Replace faulty parts and upgrade software as needed.
• Perform regular system checks and ensure optimal performance.
• Manage shifting of IT equipment across designated locations.
• Maintain detailed inventory and service records.
• Respond to service requests within agreed response times.
- Receive maintenance requests from designated offices.
- Dispatch technicians to perform on-site inspections.
- Carry out repairs, replacements, and software support.
- Document all activities and update maintenance logs.
- Complete post-service reports and obtain client approval.
| Item | Specification |
|---|---|
| Equipment Covered | Computers, Printers, Scanners, UPS, Peripherals |
| Service Duration | 12 months |
| Response Time | Within 4 hours for breakdowns |
| Reporting | Weekly and monthly maintenance reports |
| Locations | Bharuch City East, West, Panchbatti, Rural, Haldarva, Palej |
The contractor must ensure compliance with all technical standards and safety regulations specified in the tender documents.
Technical Specifications
| Parameter | Requirement |
|---|---|
| Equipment Compatibility | All hardware and peripherals listed in Schedule A |
| Response Time | Breakdown response within 4 hours |
| Service Hours | 9:00 AM to 6:00 PM, Monday to Saturday |
| Software Support | Operating system updates, antivirus, and security patches |
| Reporting | Weekly maintenance and incident reports |
The contractor shall follow the detailed technical guidelines provided in the tender documents and ensure all services meet specified standards.
Financial Requirements
The estimated contract value is ₹10,00,000. The payment will be made in quarterly installments based on satisfactory service delivery and submission of required reports. The bid should include a detailed cost breakdown covering labor charges, parts, shifting, and miscellaneous expenses. The tender document specifies a bid validity of 180 days, with the total bid amount not exceeding the estimated value. Bidders must submit a refundable EMD of ₹20,000 along with their bid, payable through RTGS/NEFT. The financial proposal should be submitted in the prescribed format via the online portal, ensuring transparency and compliance with all financial terms outlined in the tender documents.
Additional Tender Data
Commercial Details
Tender Value
₹10,00,000
Bid To RA
No
Item Category
IT - AMC, Facility Management
Authority & Contact
Officer Inviting Bids
Executive Engineer (O&M)
Bid Opening Authority
Executive Engineer (O&M)
Address
The Executive Engineer (O&M) , DAKSHIN GUJARAT VIJ COMPANY LTD., City Division, B/H Jilla Panchayat BHARUCH– 392001
Contact Details
8238684108
BID & GeM Expert Consultancy
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 10
Tender Notice 01-2026-27.pdf
TENDER_DOCUMENT
Scope Of Work Computer AMC Bharuch.pdf
TENDER_DOCUMENT
Schedule B.pdf
TENDER_DOCUMENT
Schedule A.pdf
TENDER_DOCUMENT
List of Location Bharuch City Division.pdf
TENDER_DOCUMENT
List of Inventory Computer AMC Bharuch City.pdf
TENDER_DOCUMENT
Instruction for Operating System Installation.pdf
TENDER_DOCUMENT
General Terms and Conditions Computer AMC Bharuch.pdf
TENDER_DOCUMENT
Bidder Qualifying Criteria.pdf
TENDER_DOCUMENT
Bharuch City Integrity Part Computer AMC Bharuch City Division.pdf
TENDER_DOCUMENT
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Invitation to Bid - VJADO/ENG/ST-01/2014-15 in NTR, ANDHRA PRADESH
N/A
NTR, ANDHRA PRADESH
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Closed:
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EPROCURE
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N/A
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EPROCURE
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N/A
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Closed:
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EPROCURE
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Eligibility Criteria
✓ Must have valid digital signature certificates as per IT Act-2000.
✓ Must possess relevant experience in providing AMC services for government or corporate IT infrastructure.
✓ Must submit tender fee payment receipt and EMD receipt online.
✓ Must have a minimum annual turnover of ₹5,00,000 in the last three financial years.
✓ Must provide technical documentation as per tender requirements.
✓ Must fill and upload all annexures and sign all tender documents.
| Qualification Criteria | Details |
|---|---|
| Experience | Minimum 3 years in IT AMC services |
| Financial Turnover | Minimum ₹5,00,000 annually for last 3 years |
| Certification | Valid digital certificates and technical certifications |
| Documents | Tender fee receipt, EMD receipt, technical documents, signed annexures |
Bidders must meet all eligibility criteria to qualify for technical evaluation.
Bidding Process
Process Timeline
1. Preliminary
19-05-2026 11:00
2. Technical
19-05-2026 11:15
3. PriceBid
20-05-2026 11:00
Required Forms
Preliminary
Tender Fee RTGS/NEFT_Online Form
User Defined Template-Standard
EMD RTGS/NEFT_Online Form
User Defined Template-Standard
Technical
Technical Bid
User Defined Template-Secured
PriceBid
ItemRate
User Defined Template-Secured
Computer Printer Scanner UPS AMC / ARC
User Defined Template-Secured
Required Documents
Stage - Preliminary
1
Tender Fee payment receipt Online
Required 2
EMD Receipt Online
RequiredStage - Technical
1
Technical Doc as per asked in tender copy
Required 2
Party Sign copy of Tender and All ANNEXURE Fill and upload
RequiredFrequently Asked Questions
Key insights about GUJARAT tender market
What is the eligibility criteria for participating in this government tender?
✓ Bidders must have valid digital certificates as per IT Act-2000.
✓ Must possess at least 3 years of experience in IT AMC services.
✓ Minimum annual turnover of ₹5,00,000 in the last three financial years.
✓ Submit tender fee and EMD receipts online.
✓ Provide technical documentation and signed annexures as required.
These criteria ensure that only qualified and experienced service providers participate, maintaining quality standards.
How can I submit my bid for this tender?
Bidders should download the tender documents from the official portal, pay the tender fee and EMD online, and upload all required documents including technical and financial bids through the designated e-procurement platform. Ensure all submissions are completed before the deadline of 18-05-2026 at 6:00 PM. Late submissions will be rejected, so timely completion is essential.
What are the key dates and deadlines for this tender?
The bid submission opens on 07-05-2026 at 1:00 PM and closes on 18-05-2026 at 6:00 PM. Technical evaluation will be conducted on 19-05-2026 at 11:00 AM, followed by the price bid opening on 20-05-2026 at 11:00 AM. All dates are critical; bidders must adhere strictly to these timelines to participate successfully.
What technical specifications must the service provider meet?
The contractor must provide maintenance for computers, printers, scanners, UPS, and peripherals, ensuring response times within 4 hours for breakdowns. Support hours are 9:00 AM to 6:00 PM, Monday to Saturday. All services must comply with the detailed technical guidelines outlined in the tender documents, including regular reporting and adherence to safety standards.
Who can I contact for assistance or clarifications?
For support, contact the Executive Engineer (O&M) at 8238684108. Bidders can also visit the office at The Executive Engineer (O&M), DGVCL, City Division, Bharuch, Gujarat 392001. Support sessions and clarifications are available during working hours, and detailed instructions are provided in the tender documents for smooth participation.
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Documents 10
Tender Notice 01-2026-27.pdf
TENDER_DOCUMENT
Scope Of Work Computer AMC Bharuch.pdf
TENDER_DOCUMENT
Schedule B.pdf
TENDER_DOCUMENT
Schedule A.pdf
TENDER_DOCUMENT
List of Location Bharuch City Division.pdf
TENDER_DOCUMENT
List of Inventory Computer AMC Bharuch City.pdf
TENDER_DOCUMENT
Instruction for Operating System Installation.pdf
TENDER_DOCUMENT
General Terms and Conditions Computer AMC Bharuch.pdf
TENDER_DOCUMENT
Bidder Qualifying Criteria.pdf
TENDER_DOCUMENT
Bharuch City Integrity Part Computer AMC Bharuch City Division.pdf
TENDER_DOCUMENT