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Open Power and Energy NPROCURE

Government Tender for Outsourcing Meter Reading Services Using GPRS Mobile Devices

Bid Publish Date

03-Jun-2025, 8:30 am

Bid End Date

13-Jun-2025, 7:30 am

EMD

₹28,000

Value

₹27,72,158

Progress

Issue03-Jun-2025, 8:30 am
AwardPending
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Tender Type

Open

Sector

Power and Energy

Tender Fee

₹1,180

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 10

This government tender offers an excellent opportunity for service providers specializing in utility meter reading and mobile technology solutions. The project involves outsourcing meter reading operations for Madhya Gujarat Vij Company Limited in Nadiad, Gujarat, utilizing GPRS-enabled mobile devices, web-based billing software, and on-spot bill generation and delivery. The contract duration is 12 months, with a project value of approximately INR 27.72 lakhs. Bidders must meet specific technical, financial, and experience criteria to qualify. The tender process is conducted online, ensuring transparency and efficiency. This initiative aims to enhance the accuracy and speed of meter data collection, improve customer service, and leverage advanced mobile and web technologies for utility management. Interested companies in the power, energy, and IT sectors are encouraged to participate and contribute to modernizing utility services in Gujarat.

Scope Of Work

The scope of work includes:

  • Deployment of manpower for meter reading across 22 sub-divisions in Nadiad.
  • Use of GPRS-based mobile devices for accurate meter data collection.
  • On-spot bill generation, printing, and delivery using Bluetooth printers.
  • Implementation of Android mobile applications, web-based software, and server infrastructure for seamless operations.
  • Data synchronization with central systems for billing and record-keeping.
  • Training and support for manpower on device usage and software operation.

The process involves:

  1. Mobilization of manpower and equipment.
  2. Installation and configuration of mobile devices and software.
  3. Regular meter reading and data collection.
  4. Real-time bill generation and printing.
  5. On-spot bill delivery to consumers.
  6. Data management and reporting.

Specifications include:

Parameter Requirement
Devices Android Mobile Devices with GPRS capability
Printers Bluetooth-enabled portable printers
Software Web-based billing and management software
Data Security Secure data transmission and storage
Support Technical support and maintenance during contract period

All activities must comply with the technical and safety standards specified in the tender documents.

Technical Specifications

The technical specifications include:

  • Devices: Android mobile devices with minimum specifications:

    • Android OS version 9.0 or above
    • GPRS/3G/4G connectivity
    • Minimum 4GB RAM, 64GB storage
    • Bluetooth 4.0 or higher
  • Printers: Portable Bluetooth printers with:

    Specification Requirement
    Printing Speed Minimum 20 mm/sec
    Paper Size A6 or compatible
    Battery Life Minimum 8 hours
  • Software: Custom Android application integrated with web-based billing system.

  • Data Security: End-to-end encryption for data transmission.

  • Sequential Process:

    1. Device setup and configuration.
    2. Data collection during meter reading.
    3. Real-time bill processing.
    4. Printing and delivery.
    5. Data synchronization with central servers.

Financial Requirements

The estimated contract value is INR 27,72,158. The financial breakdown includes:

Item Cost (INR)
Manpower wages Approx. 15,00,000
Equipment procurement Approx. 7,00,000
Software development & support Approx. 3,00,000
Miscellaneous & contingency Approx. 2,72,158

Payment terms are as follows:

  • 10% advance upon contract signing.
  • 40% after deployment and initial setup.
  • 50% on successful completion and acceptance.
    All payments are subject to submission of valid invoices and relevant documentation.

Documents 2

NDR_Meter_Reader_OS_.pdf

TENDER_DOCUMENT

OUTSOURCING SCH-B.pdf

TENDER_DOCUMENT

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Eligibility Criteria

Bidders must meet the following eligibility criteria:

  • ✓ Must have valid digital certificates as per IT Act-2000 for electronic bidding.
  • ✓ Proven experience in utility meter reading or related energy sector services.
  • ✓ Demonstrated capability to deploy GPRS-based mobile solutions.
  • ✓ Financial stability with minimum turnover as specified in the tender.
  • ✓ Must submit EMD of INR 28,000 along with relevant proof.
  • ✓ Should have necessary licenses and certifications for field operations.
Criterion Minimum Requirement
Annual Turnover INR 50 Lakhs
Experience At least 2 years in utility services
Technical Capability Deployment of GPRS-enabled devices
Certification Valid digital signature certificates

Failure to meet these criteria may result in disqualification.

Bidding Process

Process Timeline

1. PRELIMINARY STAGE

13-06-2025 16:00

2. COMMERCIAL STAGE

16-06-2025 11:00

Required Forms

PRELIMINARY

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

COMMERCIAL

Percentage Rate

Library-Secured

Required

Required Documents

Form - Tender Fee Form

1

Provide any proof of Bid Processing Fee

Form - Emd Fee Form

1

Provide any proof of EMD Document

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the primary objective of this government tender?

This tender aims to outsource meter reading services using GPRS-based mobile devices, enabling on-spot bill generation, printing, and delivery for power consumers in Nadiad, Gujarat. It seeks to improve efficiency, accuracy, and customer service in utility management.

Who are the eligible bidders for this tender?

Eligible bidders must have valid digital certificates, proven experience in utility services, and technical capability to deploy GPRS-enabled mobile solutions. They should also meet financial stability criteria and submit the required EMD and supporting documents as specified.

What are the technical requirements for the devices used in this project?

Devices must be Android mobile phones with GPRS/3G/4G connectivity, at least 4GB RAM, 64GB storage, and Bluetooth 4.0 or higher. Portable Bluetooth printers with minimum 20 mm/sec printing speed and A6 paper size are required. Software should be compatible with these devices, ensuring secure data transmission.

What is the evaluation process for bids?

Bids are first evaluated technically based on experience, equipment, and compliance, with a minimum qualifying score of 70%. Financial bids are then opened for qualified bidders. The final selection considers technical competence, cost, and equipment suitability, with detailed scoring criteria outlined in the tender document.

How can I participate in this tender?

Interested bidders must register on the official portal, download the tender documents for free, and submit their bids electronically before the deadline. Training sessions are available to assist bidders in understanding the process. Ensure all documentation, including digital certificates and EMD, are in order.

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