Wireless Monitoring Organisation Horticulture Maintenance Service Tender DOT India 2026 - 50% Flex, IS/ISO Requirements

Tender Overview

Organization: Wireless Monitoring Organisation under the Department of Telecommunications (DOT). Procurement: Horticulture service with maintenance-based model, including general maintenance of garden, lawn, field, nursery, and park areas, with a known quantity of consumables. Estimated value: ₹153,132.00. Location: not disclosed in the brief; bidders should verify geographic scope with the purchasing entity. Key differentiator: 50% quantity/duration flex at contract issue and during execution, enabling scope adjustments under approval. Context: Emphasizes service availability, dedicated support, and compliance with bid documents and ATC.

Technical Specifications & Requirements

• No formal technical specifications are published in the provided data. However, tender requires service capability for horticulture maintenance and consumable management within the DOT framework.
• Expected commitments from bidders include establishing a local service office in the consignee state, dedicated toll-free support, and an escalation matrix for service incidents.
• Mandatory certificate uploads to avoid rejection; ensure submission of required compliance certificates as per ATC and corrigenda if any.
• Service terms imply wage/salary obligations for deployed staff and statutory documentation (PF/ESIC) along with bank statements.
• The BoQ contains 0 items, indicating a service-based contract with potentially consumable inventory control rather than discrete itemized goods.

Terms, Conditions & Eligibility

• Quantity/duration may adjust up to 50% at contract issue and during execution; bidder consent required.
• OFFICE/ SERVICE PROVIDER: must have a local presence in the consignee state; documentary evidence required.
• SERVICE SUPPORT: dedicated toll-free number and escalation matrix must be provided by bidder/OEM.
• Documentation: missing any required certificates/documents leads to rejection per bid document/ATC.
• Salary/wage payments to contract staff must be made by the service provider before claiming from the buyer, with statutory documentation (PF, ESIC) and bank statements.
• Compliance: adhere to all terms in the bid document, ATC, and corrigenda; OEM authorizations may be required for specific services.